Tom Keating : VoIP & Gadgets Blog
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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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Holy Toledo, Batman!

December 3, 2004

Lucent is claiming they have a new technology for 3G UMTS networks that will rival the speed of DSL or cable? It will support data speeds of up to 3.6 Mbps, and future upgrades of HSDPA will provide theoretical maximum peak data speeds of up to 14.4 Mbps. Holy moly, Holy Toledo, that's fast wireless!

And look at this quote, "Because it dramatically expands the data channel on UMTS networks, HSDPA also lays the groundwork for operators to introduce voice over IP (VoIP) and more advanced multimedia services on their mobile networks. VoIP over 3G gives operators the ability to support a greater number of voice users at a lower cost, in turn helping to ensure that voice services can continue to be delivered profitably.

BT Call Center Goes VoIP

December 3, 2004

IBM and VoIP Solutions

December 3, 2004

I've blogged, VoIP - Where are you IBM? as well as IBM and VoIP - two blog entries asking myself "Just where is IBM in the VoIP space?".

Basically, in my mind, IBM has been notable absent from the VoIP space, which is why it was worth blogging twice.

Well, here is an excellent read about IBM's VoIP plans. According to this article, it appears that right now IBM in Australia & New Zealand is focusing on bringing VoIP to their 40,000 Australian & New Zealand employees.

Minnesota Backs Off VoIP Regulation

December 2, 2004

Pac-West PSTN On Ramp

December 2, 2004

Pac-West PSTN On Ramp

Pac-West Telecomm, Inc. (Nasdaq: PACW), a provider of communications services to service providers and enterprise customers in the Western U.S., contacted me about their "PSTN On Ramp" product which they recently launched. PSTN On Ramp enables Pac-West to expand its service offerings to its existing customer base, as well as reach new customer segments. Targeted at carriers and providers of enhanced services such as unified messaging, calling cards, conferencing, Fax over IP, and Voice over IP (VoIP), PSTN On Ramp provides 2-way connectivity between the service provider and the PSTN (public switched telephone network) through Pac-West's SuperPOP network.

A Pac-West spokeman told me, "We are best looked at as IP agnostic, if you are providing VoIP, FoIP, or any IP applications that need traditional PSTN access, Pac-West will enable the provider with TDM services that assist with the transition." He continued, "Pac-West provides local DID numbers as well as local presence in every Lata within CA and 16 Latas within the Western US. Our greatest value proposition is Pac-West's coverage, DID presence, and our ability to deliver services like no other CLEC in California."

He also espoused the benefits of Pac-West's PSTN On Ramp by stating, "Thousands of local DID's, termination rates as low as .003, along with free origination.

Voiceglo VoIP Numbers

December 2, 2004

Some VoIP numbers to share from Voiceglo.
2.7 million consumers? Voiceglo has done an impressive job marketing themselves, but I am a bit skeptical over this number. Nevertheless, I thought it was worth sharing...

Presence, Instant Messaging, Conferencing for Desktop and Mobile Phones

December 1, 2004

Interesting release to share. This combines HotSIP's SIP technology with HP's OpenCall Media Platform and Movial's Connect applications for IMS. It's essentially a converged solution that works with mobile, broadband or a fixed user and includes presence, VoIP, conferencing, and more.

check it out:

Hotsip, HP, and Movial unleash Converged Presence, Instant Messaging, and Instant Conferencing for desktop and mobile phones.

Roadpost and Blackberry

November 30, 2004

I meant to share this interesting news release a few days ago. As a Blackberry fan, this is good news for International travellers.

Roadpost Launches Full-Functional International Blackberry Short- and Long-Term Rental Services

Highly flexible and affordable new service creates seamless delivery of full range of BlackBerry voice and data services for travellers

Toronto, ON (November 8, 2004) – Roadpost Inc., a leader of global voice and data communications solutions for the international traveller, is pleased to announce the availability of a new range of short- and long-term international rental services for RIM (Research In Motion) BlackBerry services. This new offering from Roadpost is one of the most flexible and comprehensive in the market, providing existing BlackBerry users seamless delivery of unlimited roaming data services for over 55 countries and voice services for more than 200 countries at significantly less cost than other options.

Ringback the New Ringtone?

November 30, 2004

According to MSNBC, the next multibillion-dollar surprise in the cellular business will be "ringback" tones.

Instead of the usual ringing tone that people hear when calling someone, callers to Verizon Wireless subscribers may find themselves listening to a song until the phone has been answered.

Say it ain't so! I have enough of a beef with obnoxious ringtones.

Motorola Peer-to-Peer VoIP Adaptor

November 29, 2004

I just got an email invite for CES which discusses a new Motorola Peer-to-Peer two-way adaptor, which I cannot find anywhere in Motorola's press release archives, i.e. Motorola Mediacenter - Press Releases

Nevertheless, I thought I would share the appropriate excerpt of the email message since it involves peer-to-peer (P2P), VoIP, FRS, and GMRS.

If I read this email correctly, it sounds like you hook up this adaptor to your PC and then using one of Motorola's two-way radios, you can communicate with your PC (via the adaptor) which then initiates a VoIP call to the 2nd two-way radio you are trying to reach. This helps get around the 5 mile limit on two-way radios as well as other benefits.

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