Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Hosted PBX Sales Increasing

Blame some of it on the TDm-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Intel Buys Way into Tablets While $99 may be Microsoft Sweet Spot

Intel recently reported earnings and the takeaway is the company is going to focus more on Android and ramp up subsidies to...

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Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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Vonage Mobile Adds Video Calls

April 18, 2013

Grandstream GXP2200 Review

April 8, 2013


The Grandstream GXP2200 Gigabit IP phone is another Android-based IP phone in a growing line of Android-based IP phones that includes the Panasonic KX-UT670, CloudTC, and the ESI 250. A couple years ago I espoused the benefits of a tablet-based desktop phone running either iOS or Android, so that this "universal" device becomes your portable tablet/computer and your desktop IP phone. We're not quite there yet, since all the Android desktop IP phones are not battery powered and require either a Power over Ethernet (PoE) or AC adapter for power. Further, as with anything, cost will play a role.

Detailed WebRTC Research Report Out

April 1, 2013

Well, it was inevitable - a detailed and possibly first WebRTC research report is out with full analysis of the WebRTC marketplace & value chain. I've been blogging on VoIP since 2004 and writing about VoIP since 1996, when I wrote what I believe was the first VoIP product review (Vocaltec). But I've never been as excited about a new VoIP technology as I am WebRTC. WebRTC is going to be huge, which is why TMC launched a show WebRTC Conference & Expo focused exclusively on WebRTC.

So I'm interested to check out this research report which measures 160 pages in length, including detailed commentary, analysis, forecasts and over 50 tables and charts with over 70 WebRTC companies discussed.


Skype for Windows Phone 8 Gets HD First & More Feature Love

March 19, 2013

Today, Skype released an update for the Skype for Windows Phone 8 Preview, version 2.4, which for the first time ever adds HD video calling to a mobile version of Skype. This version leverages the hardware acceleration capability of Windows Phone 8 to enable the HD video experience.

It offers VGA video (640x480) on lower end handsets and 720P HD on higher-end devices including the Nokia Lumia 920, HTC 8X and Samsung Ativ S. Importantly, the app can intelligently determines the best quality available based on the speed of your connection. They also added People Hub integration, landscape mode for calls, and the ability to switch between front and back cameras.


Finally, the Microsoft acquisition of Skype appears to be paying dividends. Get the updated version now from Windows Phone Store.




Windows 8 Underscan / Overscan & HDMI Resolution Problem Solved!

February 25, 2013

I had a problem with Windows 8 having underscan (& overscan) issue where the screen was not filling entire TV screen over a HDMI connection, resulting in abnormally large black borders. Who wants to watch 1920x1080 (1080p) HD video content with black borders? Well, after some extensive researching I was able to resolve the issue.

The specific computer I'm using is a Dell Zino HD with a ATI / AMD 4330 video card, which was running Windows 7, but I upgraded to Windows 8 and which was when the problems began. On Windows 7, you simply install AMD/ATI's Catalyst Control Center (CCC) and then you can launch CCC and change the underscan/overscan settings to fill your whole screen.

Windows 8 Sync Settings - Security Hole

February 15, 2013


Windows 8 has a cool new feature that lets you login with your cloud-based Microsoft account (@hotmail.com, @live.com, @outlook.com) and it will synchronize your settings between Windows 8 PCs, but with a "security catch". We'll get into that in a moment. First, here's a list of features and settings that you can sync:
  • Personalize - Colors, background, lock screen, and your account picture
  • Desktop personalization - Themes, taskbar, high contrast, and more
  • Passwords - sign-in info for some apps, websites, networks, and HomeGroup
  • Ease of Access - Settings for Narrator, Magnifier, and more
  • Language preferences - Keyboards, other input methods, display language, and more
  • App settings - Certain settings in your apps, but not all
  • Browser settings - Internet Explorer history and bookmarks/favorites
  • Other Windows settings - Windows Explorer, mouse settings, and more
  • Sign-in info - For some apps, websites, networks, and HomeGroup
Looking at this list, you'd probably be just as excited as me. If you have a Windows 8 tablet and a Windows 8 PC, now you can easily view the recent websites you viewed in either due to the  "shared" History.

Japan Goes the Way of the Dodo & Still Supports Fax

February 14, 2013


I've admired Japan for their innovations since the mid 1970s, including the Sony Walkman, the Sony portable CD player, and how their took on the American automobile juggernaut to offer smaller, more fuel efficient, and yes, more reliable cars. While Japan was killing American companies with their superior consumer electronics, I couldn't help but admire their ingenuity.

Well, to my shock and horror I just read a NY Times piece claiming that fax is alive and well in Japan and in fact the Japanese are reticent to ever give it up. Say what? In the age of email, social media, online banking, etc.


Cisco Strengthens Products For Midmarket

February 12, 2013


Cisco today announced a series of news surrounding their midmarket product line and their partners that sell Cisco products in this space. A quick overview is that they announced some enhancements to Cisco Business Edition 6000, their midmarket collaboration platform, a new Cisco Express Collaboration specialization, simplification of Telepresence Advanced Technology Programs, and tools for Midsize Business Marketing Campaigns.

I spoke with Marc Inderhees, Senior Manager, Worldwide Collaboration Channel Sales about this news. He stated that Cisco sees the midmarket as 100-1000 employees with over 3.7 million midmarket businesses worldwide. According to Cisco, 1 in 6 employees work for a midmarket company.


It's the Tablet Size Niches!

February 7, 2013

The original 2010 iPad diagonal screen size was 9.7" (9.5" width). Three years later, the fourth generation iPad is still 9.7". Amazon was able to carve out a new successful tablet size niche with the Kindle Fire, which has a 7.1" diagonal screen size. Apple was forced to respond with the Apple mini which sports a 7.9" diagonal.

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