VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Vonage Mobile Adds Video Calls

April 18, 2013

Posted in Android, Apple, Mobile Phones, Video Conferencing, VoIP, Vonage, Wireless

Tagged: 35, 4g, android, apple, video calls, vonage, vonage mobile, wireless : Related Tags: video calling, vonage mobile, video, calling, vonage, mobile

The Grandstream GXP2200 Gigabit IP phone is another Android-based IP phone in a growing line of Android-based IP phones that includes the Panasonic KX-UT670, CloudTC, and the ESI 250. A couple years ago I espoused the benefits of a tablet-based desktop phone running either iOS or Android, so that this "universal" device becomes your portable tablet/computer and your desktop IP phone. We're not quite there yet, since all the Android desktop IP phones are not battery powered and require either a Power over Ethernet (PoE) or AC adapter for power. Further, as with anything, cost will play a role.

Posted in Android, Google, Lync, SIP, Skype, TMCnet, Unified Communications, VoIP

Tagged: android, angry birds, grandstream, gxp2200, ip phone, review, skype : Related Tags: angry birds, desktop phone, voice dialer, phone number, standard android, phone

Detailed WebRTC Research Report Out

April 1, 2013

Well, it was inevitable - a detailed and possibly first WebRTC research report is out with full analysis of the WebRTC marketplace & value chain. I've been blogging on VoIP since 2004 and writing about VoIP since 1996, when I wrote what I believe was the first VoIP product review (Vocaltec). But I've never been as excited about a new VoIP technology as I am WebRTC. WebRTC is going to be huge, which is why TMC launched a show WebRTC Conference & Expo focused exclusively on WebRTC.

So I'm interested to check out this research report which measures 160 pages in length, including detailed commentary, analysis, forecasts and over 50 tables and charts with over 70 WebRTC companies discussed.

Posted in Google, TMCnet, Unified Communications, Video Conferencing, VoIP, WebRTC

Tagged: conference, disruptive analysis, expo, google, research report, webrtc : Related Tags: webrtc telco, research report, strategic issues, developers webrtc, months years, webrtc

Skype for Windows Phone 8 Gets HD First & More Feature Love

March 19, 2013

Today, Skype released an update for the Skype for Windows Phone 8 Preview, version 2.4, which for the first time ever adds HD video calling to a mobile version of Skype. This version leverages the hardware acceleration capability of Windows Phone 8 to enable the HD video experience.

It offers VGA video (640x480) on lower end handsets and 720P HD on higher-end devices including the Nokia Lumia 920, HTC 8X and Samsung Ativ S. Importantly, the app can intelligently determines the best quality available based on the speed of your connection. They also added People Hub integration, landscape mode for calls, and the ability to switch between front and back cameras.

Finally, the Microsoft acquisition of Skype appears to be paying dividends. Get the updated version now from Windows Phone Store.

Posted in Skype, TMCnet, Unified Communications, Video Conferencing, VoIP

Tagged: hd, nokia lumia 920, skype, video calls, video conferencing, voip, windows phone 8 : Related Tags: windows phone, skype windows, skype, version, windows, phone

Windows 8 Underscan / Overscan & HDMI Resolution Problem Solved!

February 25, 2013

I had a problem with Windows 8 having underscan (& overscan) issue where the screen was not filling entire TV screen over a HDMI connection, resulting in abnormally large black borders. Who wants to watch 1920x1080 (1080p) HD video content with black borders? Well, after some extensive researching I was able to resolve the issue.

The specific computer I'm using is a Dell Zino HD with a ATI / AMD 4330 video card, which was running Windows 7, but I upgraded to Windows 8 and which was when the problems began. On Windows 7, you simply install AMD/ATI's Catalyst Control Center (CCC) and then you can launch CCC and change the underscan/overscan settings to fill your whole screen.

Posted in Home Entertainment, Microsoft, Video Hardware & Software

Tagged: black borders, edid, full screen, hdmi, overscan, problem, resolution, startup, underscan, windows 8 : Related Tags: underscan overscan, black borders, windows, video, underscan, issue

Japan Goes the Way of the Dodo & Still Supports Fax

February 14, 2013

I've admired Japan for their innovations since the mid 1970s, including the Sony Walkman, the Sony portable CD player, and how their took on the American automobile juggernaut to offer smaller, more fuel efficient, and yes, more reliable cars. While Japan was killing American companies with their superior consumer electronics, I couldn't help but admire their ingenuity.

Well, to my shock and horror I just read a NY Times piece claiming that fax is alive and well in Japan and in fact the Japanese are reticent to ever give it up. Say what? In the age of email, social media, online banking, etc.

Posted in Cloud, Internet, TMCnet, Technology and Science

Tagged: dodo, extinct, fax, japan, myfax, rich tehrani, vahid hashemian : Related Tags: robert hashemian, hashemian right, analyst maury, japan, hashemian, japanese

Cisco Strengthens Products For Midmarket

February 12, 2013

Cisco today announced a series of news surrounding their midmarket product line and their partners that sell Cisco products in this space. A quick overview is that they announced some enhancements to Cisco Business Edition 6000, their midmarket collaboration platform, a new Cisco Express Collaboration specialization, simplification of Telepresence Advanced Technology Programs, and tools for Midsize Business Marketing Campaigns.

I spoke with Marc Inderhees, Senior Manager, Worldwide Collaboration Channel Sales about this news. He stated that Cisco sees the midmarket as 100-1000 employees with over 3.7 million midmarket businesses worldwide. According to Cisco, 1 in 6 employees work for a midmarket company.

Posted in Cisco, Unified Communications, VoIP

Tagged: business edition 6000, cisco, midmarket, partners, resellers, smb, telepresence, uc, var, voip : Related Tags: cisco business, business edition, technology programs, express collaboration, collaboration specialization, cisco

It's the Tablet Size Niches!

February 7, 2013

The original 2010 iPad diagonal screen size was 9.7" (9.5" width). Three years later, the fourth generation iPad is still 9.7". Amazon was able to carve out a new successful tablet size niche with the Kindle Fire, which has a 7.1" diagonal screen size. Apple was forced to respond with the Apple mini which sports a 7.9" diagonal.

Posted in Android, Apple, Microsoft, Tablets, Technology and Science

Tagged: android, apple, google, ipad, notebook, surface pro, tablet, windows 8 : Related Tags: tablet niche, tablet notebook, notebook hybrid, windows tablets, windows explorer, tablet

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