David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Reach Out and Ping Someone

September 19, 2011

I didn’t cook Friday or Saturday. We ate leftover fried chicken on Friday and went out to eat on Saturday. Sunday, I made soft shelled crab and a light salad with Giardiniera and Feta cheese. I shared my giardiniera recipe with you in January and since then I have made three quarts of this pickled relish and cannot get enough of it.

Just Hurry Up and Die

September 16, 2011

During IT Expo this week in Austin, I participated in several panels and gave a couple of presentations. The subject areas were the usual suspects, hosted communications, SIP Trunking, Unified Communications, Communications as a Service, etc. But what really got me thinking were two other subjects; the end of planned obsolescence and the end of the PSTN. Let’s focus on the first subject today and next week discuss the end of the PSTN.

Branding, Brand Management and Winning

September 14, 2011

Yesterday during IT Expo, the first annual CMO Summit was held for about 100 marketing executives attending the show. The first speaker, (whose name was not on the invitation), spoke well but missed the mark for many of us. First, Broadvox, like many attendees is a B2B business. Branding for us is very different from that of a B2C or consumer focused company.

Interesting Pizza

September 12, 2011

It has been two weekends since I posted a food blog and the list of consumed item would make this blog a bit too long. So, let’s focus on the really good stuff. To be different today, I am going to go backwards. Yesterday was my birthday and usually I fix something expensive and rarely served.

Come One and All

September 9, 2011

Next week IT Expo opens in Austin. Along with many others Broadvox and Cypress Communications will be exhibiting and speaking. We are fairly active during this conference supporting the show and several of the collocated events such as Ingate's SIP Trunking Workshop, The ChannelVision Expo and Reseller Week. Broadvox management personnel will be speaking throughout the week.

Steve Davis, Director, Product Management and Product Marketing is addressing our vision on Unified Communications Tuesday and Wednesday during the Ingate sponsored work shop and presenting the Business Case for VoIP and UC as part of the main conference program.

Virtualization Technology Adoption

September 7, 2011

It has long been accepted that SMBs have adopted virtualization technologies or cloud computing at a faster rate than enterprises. It is for that reason that most hosted communications companies focus on SMBs as their target customer base. A recent study released by CompaniesandMarkets.com forecasts the hosted Unified Communications (UC) market will grow near 33% CAGR by 2017. However, this growth pales in the face of the forecast for small business spending on IP Telephony.

The Invention of Steve Jobs

August 31, 2011

Steve Jobs changed the way we view computers and technology. Since his resignation I have heard him compared to Michelangelo, Edison and Ford. The accolades seem to increase in volume and intensity with each passing day. At first, I readily accepted the label of genius being applied to a man such as Steve Jobs. However, as I have allowed the days to pass perhaps he is more accurately described as a very special human being, an inventor and an incredible entrepreneur.

Jobs has approached the running of Apple, Pixar and even NeXT with passion and vision.

Slow, Steady and Fast

August 29, 2011

Crazy weekend for food, it was, even for me. I was on the road all of last week in Nashville for ILTA 2011 and Chicago for Channel Partners. In Nashville, I ordered hot fried chicken which is quite popular in the region. It was interesting but seems to focus more on heat than flavor.

Finally, the Complete Top Ten Criteria for Selecting an ITSP

August 26, 2011

Finally, the Complete Top Ten Criteria for Selecting an ITSP

The first seven criteria covered in this week’s blog series for internet service provider selection were:

  1. Competitive Compensation
  2. Customizable Product Solutions
  3. Interoperability

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.

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  1. Tools
  2. Support
  3. Customer Experience 
  4.  Certification

And now that I know how I should have done this let’s conclude with 6 thru 4.

Letterman I am not

August 24, 2011

Okay so when you decide to do a Top 10 list you are suppose to start with number 10. This, of course, generates an increased level of interest and ends the count with a bang. I blew that since I started with number one. Lesson learned as I am going to skip to seven through ten and provide the middle group on Friday.
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