David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

Full Story »

Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

Full Story »

Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

Full Story »

WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

Full Story »

Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

Full Story »

Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

Full Story »

ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

Full Story »

Finally, the Complete Top Ten Criteria for Selecting an ITSP

August 26, 2011

Finally, the Complete Top Ten Criteria for Selecting an ITSP

The first seven criteria covered in this week’s blog series for internet service provider selection were:

  1. Competitive Compensation
  2. Customizable Product Solutions
  3. Interoperability

.

.

.

  1. Tools
  2. Support
  3. Customer Experience 
  4.  Certification

And now that I know how I should have done this let’s conclude with 6 thru 4.

Letterman I am not

August 24, 2011

Okay so when you decide to do a Top 10 list you are suppose to start with number 10. This, of course, generates an increased level of interest and ends the count with a bang. I blew that since I started with number one. Lesson learned as I am going to skip to seven through ten and provide the middle group on Friday.

Wanted Good Food and an ITSP

August 22, 2011

Over the weekend we enjoyed Tex-Mex at a local restaurant. Gay ordered her usual chimichanga and I order four different enchiladas. Now before you think I gorged myself, remember that I will over order when I am interested in trying several new foods. The four enchiladas allowed me to try their beef, chicken, pork and surprisingly good spinach enchiladas.

But Wait! There's More!

August 19, 2011

Earlier this week both at home and at the office we did a series of “But Wait! There’s More!” jokes. And today as I considered a subject for my blog I ran across a blog by Dan Jacobson using the phrase. His blog was of interest to me not because he used that famous infomercial phrase but because he was discussing a white paper issued by Ovum earlier this year about the second wave of SIP Trunking.

Brick and Mortar is Dead! Long Live Brick and Mortar!

August 17, 2011

In the late 90’s it was popular to refer to physical stores as “brick and mortar”. Furthermore, those companies that had physical presences were the future dinosaurs of our economy. The era of the Internet and IP communications was beginning and it would unstoppable as the choice for consumer purchases. Therefore, it is a little bit ironic when the greatest known virtual presence on the planet decides to purchase a “brick and mortar” asset.

Game Changer

August 15, 2011

I went into the weekend with a serious desire to fix a cheese soufflé but alas it will have to wait until Wednesday. Saturday morning I made a breakfast pizza using tortillas. Starting with a simple base of a tomato sauce, sausage, three cheeses and an egg on top, I cooked it until the egg white was set leaving the yolk still soft and creamy. It was tasty.

Unleash the Hounds

August 12, 2011

Odd that in the same week we have very differing aspects of the value of social media and both relate to emergency situations. During the current crisis in Britain, social media is actively used to promote, invite and expand the areas of rioting around London. Texting via SMS and Twitter are used so effectively that the initial reaction of the authorities was to request a shutdown of the RIM’s BlackBerry texting services. With more than 45 million users globally, RIM faced the task of how to shut down the service limiting the geography to Great Britain or all of London.

The Diminishing SIP Trunk, Not!

August 10, 2011

Recently, I have read multiple blogs and articles devaluing the role and savings associated with SIP Trunks. In each case I found the logic used compelling but the conclusion somewhat missing the mark. SIP Trunking, as exclaimed by ShoreTel for years, is not required for a Unified Communications (UC) implementation. However, there is a difference between a requirement and a desired component.

Napoleonic Dreams

August 8, 2011

Finding a title for today’s blog was more difficult than usual. That stems mostly from my choice of recipe of the week. I hope you don’t think it unbecoming of a foodie due to its simplicity. Naturally, the weekend was full of great food, French toast with strawberries, deep fried soft-shelled crab, trout stuffed with salmon mousse and hollandaise sauce and a breakfast Napoleon.

Today, I am Being Social

August 5, 2011

Social media continues to generate headlines exclaiming its growth and business relevance. While I cannot, have not, and will never argue it is not growing at a fast clip, its business relevance has always been in question. However, recent events have finally, established for me the business relevance of social media.

First, I must expose my lack of use of social media broadly.

Featured Events