David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Measuring Broadband America

August 3, 2011

The report “Measuring Broadband America” by the FCC is an exercise in navel gazing. Previously, I have pointed out that it is important to analyze availability, speed and price or ASP. This report looks only at speed which in the US is abysmal compared to other industrialized and developing nations. Recently, I had lunch with a businessman from the Ukraine.

Smoky Backyards and Back Rooms

August 1, 2011

I had a series of grilling moments this weekend beginning with a London broil. Although, the original London broil was made with flank steak, most sold today consists of top sirloin or round steak. It needs to be marinated in olive oil, garlic and lemon juice or vinegar overnight. Next grilled over high heat to medium rare and sliced as thinly as possible against the grain.

Differentiating Yourself When Considered a Commodity

July 29, 2011

Over the past two weeks, we have engaged the real estate representatives that can influence our ability to sell in buildings where we have a PBX or can provide broadband access and hosted services. Although, the majority of the presentation was about the benefits of working with Cypress Communications and Broadvox since the acquisition and the growth of cloud computing, the questions we received were more about existing services. What was surprising was the question that assumed we are selling a commodity product.

Often, when asked “what does Broadvox sell?” I find it simpler to respond with a “phone service” or a “phone line”.

Commercial Real Estate and Cloud Computing

July 27, 2011

Over the last two weeks Broadvox and Cypress have met with our major landlord and tenant representatives in Dallas and Atlanta. The meetings were held to engage the major commercial real estate players that have worked with Cypress over the last decade or so and to discuss the future of VoIP, Unified Communications and cloud computing. Obviously, this audience does not follow IP communications or IT trends closely, but they do need to be prepared to solve their current and future tenant requirements. Therefore, we articulated the growth and importance of VoIP and hosted VoIP to their clients.

OMG, Crab Cakes and Bing

July 25, 2011

It was an interesting weekend for food beginning with Friday’s grilled lemon chicken breasts. Using my usual brine of salt and lemon juice (1 teaspoon each per cup of water) the breasts were incredibly juicy and flavorful. Saturday we decided to try a new restaurant in the neighborhood. It is a breakfast and lunch place and we tried it in either day one or two of its opening.

Internet Marketing State of the Union (con't)

July 22, 2011

Before I begin, I need to note that Matthew Sharp has been nominated for Channel Manager of the year. Many of you know Sharpie and how well deserves the nomination and the win. Today is the last day to vote. Please fill out the Channel Partners voting form and help Matt to victory!

Internet Marketing State of the Union

July 20, 2011

The primary topics normally discussed on this blog involve IP telephony, the VAR community, Unified Communications, and of course my passion for food.  Occasionally, I like to spice it up and discuss marketing and more specifically, internet marketing.   The shifts this year to internet marketing efforts have been substantial, so I will split my opinions into two posts.    

A lot has been happening this year regarding the major search engines and internet marketing. 

Simple Soup and the Simple Mind

July 18, 2011

Not the best weekend for food as I made Buffalo wings on Friday at my wife’s request, had take out Indian on Saturday (my request) and grilled turkey wings on Sunday (a failed exercise). Does that mean no recipe this week? No, of course not. I did make one dish that is worthy of sharing, tomato basil soup.

Tomato Basil Soup

July 18, 2011

Ingredients
  • 2 pounds, medium plum tomatoes, halved lengthwise
  • 1 teaspoon Kosher Salt
  • ½ teaspoon freshly ground black pepper
  • ½ teaspoon sweet paprika
  • 2 shallots, halved
  • 2 cloves garlic
  • 2 tablespoons tomato paste
  • ½ cup heavy cream
  • 6 basil leaves
  • 3 tablespoons butter
  • 3 tablespoons chiffonade fresh basil leaves

 

Directions

 

Place all ingredients into a blender and purée.

The E-SBC is On the Rise

July 15, 2011

Broadvox is closely aligned with several E-SBC suppliers; AudioCodes, Ingate, Cisco and others. However, only recently did I note the growth in the market segment. According to Infonetics, Enterprise Session Border Controller sales grew by 70% in 2010. The growth was fueled in part by the continued adoption of SIP Trunking.

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