David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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From SNL to the Senate, the Honorable Al Franken

March 18, 2011

I was not one of those that felt Ronald Reagan did not have the stuff to be President of the United States. He was older than I and “Bed Time for Bonzo” was not on my must watch list. Even Sonny Bono didn’t cause much of a blink for me. He and Cher had split up seven years before he ran for the US House of Representatives.

Teaching Old Dogs New Tricks

March 16, 2011

Consider that years ago attempting to market to SMBs was a very expensive proposition. The number of SMBs is in the millions and traditional mass marketing cost is in the hundreds of thousands to millions of dollars. With the advent of Search Engine Marketing (SEM) that has changed. In fact, it is easier to model the buying behavior of SMBs today than Enterprises.

Pause to Taste the Sauce

March 14, 2011

It was a short weekend given the need to travel to the Channel Partners show in Las Vegas on Sunday. Therefore the only cooking I did was a salmon egg Napoleon for breakfast on Saturday. I didn’t make it with the intent of having a recipe as it was my first attempt. I made it with toasted and buttered marble rye (rye and pumpernickel), a layer of smoked salmon, lightly scrambled eggs with diced tomato, and cream cheese salmon roe sauce.

Geo Targeted SEO for SIP Trunking

March 11, 2011

Previously, I discussed the value of geo-targeting using Google. In the last couple of weeks we have developed our first geo-targeted SEO campaign. As a result of the merger with Cypress Communications, Broadvox inherited over 600 buildings with shared tenant services customers. The sheer number of customers and potential prospects these 600 buildings represent require contemporary marketing methodologies.

FIFO Meets First to File

March 9, 2011

A story that will have implications for every inventor and Research and Development (R&D) organization across the US came to my attention this morning. The US Senate has voted to change the US patent system. Called the America Invents Act the Senate approved significant changes to our patent system by a vote of 95-5. Given the current climate in Washington, I am amazed that something important to our future could garner that kind of support.

Gnocchi isn't New and neither is DDoS

March 7, 2011

Breaking the fast Friday night was both exciting and anticlimactic. I decided on having Pollo Asado using Cornish game hens rather than chicken. I marinated a Cornish Game hen in salt, adobe seasonings, Mexican oregano, achiote sauce, water, orange, pineapple, lime and lemon juice for 24 hours. I then grilled it along with lightly oiled and seasoned red onion wedges, split jalapenos, quartered tomatoes, and sliced bell peppers.

It's Getting Really Cloudy Out There

March 4, 2011

Enterprise Connect had one subject with many minds, Cloud Computing. Since it is necessary to say what you intend to do in the cloud, the simplest announcements state Unified Communications (UC), more complicated Unified Communications as a Service (UCaaS) and the fence sitters, Unified Communications and Collaboration (UC&C). The bottom line is that you could not walk an aisle on the show floor or listen to more than a few speakers before hearing praises of UC. Earlier this week, I was reading an interview with IBM’s Samuel Palmisano regarding decisions they have made to position IBM in the new era of cloud computing.

How Big is the Virtual PBX Market?

March 2, 2011

Yesterday while I was interviewing a candidate to join Broadvox, I was asked the simple question “How big is the market for C4 IP and GO!VBX?” What makes the answer interesting is to understand the target markets and underlying technologies of the two platforms. C4 IP is intended for enterprise customers given the per seat cost and CENTREX like feature set. GO!VBX is positioned for the SMB market with potential to support an array of third party software and hardware solutions. Both products have options that move them from being business communications platforms to providing the most advanced Unified Communications capabilities.

Holding Fast

February 28, 2011

Going into the weekend I already knew the recipe of the week, which was a good thing, all things considered. After returning to Dallas late Thursday night I came down with the flu. Generally, speaking not much slows me down but on Saturday the flu threw me for a loop. My wife was not feeling her best either and requested soup for lunch.

Connecting at Enterprise Connect

February 25, 2011

Next week during  Enterprise Connect, Frank Grillo, Executive Vice President of Implementation and Product Marketing, will represent Broadvox and Cypress in discussing if a multinational enterprise wanted to eliminate all or most of its premises-based communications equipment and deploy a fully loaded Unified Communications (UC) solution from a hosted and managed cloud services provider, could it do so today? If so, what would such an implementation look like? Who could deliver it? What would it cost?

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