David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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IT Managers Value Different PBX Features

November 17, 2010

While the list of favorite features for end users contains the most commonly used features those selected by IT managers might raise an eyebrow or two. To recap, the end user list is as follows:

  • Call forwarding
  • Call waiting
  • Conference calling
  • Call hold
  • Unified Communications Features:

o   Presence

o   Unified messaging

o   Instant messaging

Ratatouille, Shrimp and the Best PBX Features

November 15, 2010

I began developing a new recipe Saturday morning. It was so different for me that I decided I’d better do a back up dish in case it came out badly. The backup dish was curd free scrambled eggs. These eggs are fantastic and while they use the same method as regular scramble eggs the cooking technique is quite different.

Confidential...Good Luck with That

November 12, 2010

As I drove into the office this morning I heard that Google had fired the employee that leaked an internal memo regarding the global Google 10% raise. My first thought was the firing took place because the information was not correct or set in stone. I figured an overzealous employee had released the information prematurely. However, that was not the case.

Good Days and Bad Days

November 10, 2010

Last night I spent time with a very interesting group of business owners who have come together to create the Cloud Communications Alliance. They embody the spirit of the telecom entrepreneur by creating regional businesses that support SMBs with great products, support and competitive pricing. By forming the alliance they have created “the first nationwide high-definition enterprise voice network in the cloud - with no PBX to buy and no long distance costs between cloud customers.”

My original interest in the group was to see if our Carrier Sales group might have an opportunity to provide Broadvox SIP Termination and Origination to either the individual companies or the group.

Pancakes and a Hopping Good Time

November 8, 2010

I go into every weekend wondering what I will make that is original and be of interest to you guys. However, I, too, like to eat some things more than once and from time to time it is not convenient to cook. This weekend was almost like that. Friday I made Philly Cheese Steak sandwiches.

Net Neutrality Rebuked During Tuesday's Election

November 5, 2010

It doesn’t take long for the spin machines to get up to speed. In perhaps one of the weirdest statements of fact, it was noted that all of the Democrats that supported a net neutrality pledge sponsored by the Progressive Change Campaign Committee (PCCC) loss during Tuesday’s vote. According to Scott Cleland, a net neutrality opponent, “Net neutrality was completely repudiated in the election.” If only that were actually true.

I say that because, if it were true, then most Americans would know that a significant debate called “net neutrality” existed.

SMBs and Unified Communications

November 3, 2010

With the pending merger of Cypress Communications and Broadvox, I am expanding by research efforts into understanding and implementing Unified Communications (UC) solutions. While Cypress has the stronger UC solution for enterprises, both Cypress and Broadvox with C3 IP and GO!VBX have what would be considered virtual IP PBX solutions that serve SMBs well. It is important to note that the needs and decision processes of SMBs varies greatly from that of enterprises. And since most of the members of our VAR Partner Program sell to SMBs, it is useful to state the key drivers of a UC solution for SMBs.

Telecommunications, More than Just a Hill of Beans

November 1, 2010

Telecommunications, More than Just a Hill of Beans

Saturday, I stopped by H Mart, an Asian grocery store. I went in with no real need but as always purchased quite a few things. Let's begin with the odd, pig's feet.

To STUN or Not to STUN

October 29, 2010

I am often asked how many people read this blog. The fact is I have no idea. The blog is posted with PhonePlus,  VON/xchange, TMCnet's IP Communications and SIP Trunking communities, Telecom Reseller, and Broadvox. The target audiences for the blogs are our current VAR partners, potential partners and from time to time the end-user community.

STUNned Unnecessarily

October 27, 2010

It is not often that I hesitate to cover a topic in this blog. I have also not been afraid to name names when necessary. However, a most unusual thing happened yesterday and for the first time, I am reluctant to disclose the full effect. It may have happened only to Broadvox, which would be surprising, but our customers on Avaya platforms had unnecessary service disruptions.

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