David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

Full Story »

Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

Full Story »

Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

Full Story »

Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

Full Story »

Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

Full Story »

VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

Full Story »

Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

Full Story »

Making Lemonade or M&A

October 15, 2010

For the months it took to reach a definitive agreement to merge between Broadvox and Cypress Communications, those of us in the know knew that silence was important. When one my direct reports figured out we were performing due diligence and engaging in merger and acquisition discussions, it became a question of making "lemonade". I thought the word fit the effort as our desire was to create something new from separate elements and it rhymed (somewhat) with M&A.

Merging Cypress and Broadvox make fantastic lemonade.

Risotto and Leadership

October 13, 2010

Last weekend I cooked every day. This weekend, I only cooked on Sunday. My wife made a very nice pasta with tuna dish Friday. Saturday, we ate out and that left Sunday.

There is No I in Team

October 13, 2010

We are in Cleveland holding our quarterly sales meeting. It's an exciting week as we celebrate nearly 40% growth year over year and a record number of turn ups. However, the question that I wanted to address this week was whether building a sales team was important. Selling is an individual sport more similar to golf than football.

Risotto with Asparagus and Artichoke Hearts

October 12, 2010

Ingredients

  • 1 tablespoon olive oil
  • 1 tablespoon butter
  • 1 shallot, finely chopped
  • 3 ounces asparagus, 1 inch dice
  • 3 ounces artichoke hearts, inch slices (frozen is preferred over canned)
  • 1 Serrano pepper, seeds removed, finely chopped
  • 1 garlic clove, minced
  • teaspoon Kosher salt
  • teaspoon freshly ground black pepper
  • 1 cup Arborio rice
  • cup dry white wine
  • 3 cups chicken broth
  • 2 ounces grated Parmesan cheese, approximately 1/2 cup
  • cup heavy cream

Directions

In a small pot heat chicken broth to simmering.

In a 3 quart saucepan over medium heat, add the olive oil and butter. Add the shallot, asparagus, artichoke hearts, Serrano pepper, garlic, salt and pepper.

Risotto and Leadership

October 12, 2010

Last weekend I cooked every day. This weekend, I only cooked on Sunday. My wife made a very nice pasta with tuna dish Friday. Saturday, we ate out and that left Sunday.

The Legend of Telemarketing

October 6, 2010

I arrived at IT EXPO Monday morning with a very busy schedule. I was on three panels on Monday along with a video interview. On Tuesday, I represented Broadvox on three additional panels, one solo presentation, press interview, new product interview, and best of show interview. The work was necessary because Broadvox had a number of announcements to make.

Pumping up Meatloaf and Traffic

October 4, 2010

Every dish I made this weekend could have been the recipe of the week. However, on Friday, I decided that the winning dish would be something I have never made, usually did not like and never understood. My decision was based upon my wife's love for the dish, its perception of being one of those comfort foods and the challenge to update something so iconic. However, I needed back up dishes in case I failed.

And Congress Steps Over It

October 1, 2010

While many of us look forward to when congress does even less that it's doing today, there are times when we need them to act. Resolving the concerns regarding net neutrality is one of those times. House Energy and Commerce chairman, Democrat Henry Waxman, was leading the effort to propose a less obtrusive method to ensure that carriers did not abuse the power they have over their customers. The bill would have allowed the FCC to address network neutrality issues on a case-by-case basis with the authority to impose a maximum penalty of $2 million for violations by an ISP.

VoIP Services Market Continues Upward Trend

September 29, 2010

ABI Research has released a new forecast identifying the continued double digit growth of the VoIP services market. They have broken down the market into SIP Trunking, virtual/hosted IP PBX, managed services and VoIP integrated access. Their forecast is for this market to double over the next five years and exceed $20 billion in sales by 2015.

I agree.

Paella and Payola

September 27, 2010

This weekend represented some of the best cooking I have done this year (in so short a period of time). Friday, my wife and I enjoyed the Barbeque Shrimp with Boudin Bakery sourdough bread. I know, I made it for my birthday, but when you are cooking all day, it is very difficult to actually sit down and enjoy the food. I did that on Friday.

Featured Events