David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Combating the Seven Deadliest Attacks with an E-SBC

August 6, 2010

The seven deadliest attacks on Unified Communications do not need to be fatal. However, they do require multiple approaches. First, here is the list as developed by Dan York. If you want to see details, please visit the Wednesday blog or read his book, the "Seven Deadliest Unified Communications Attacks".

1)      The Ecosystem Expansion exposes voice and video applications to the same security challenges as data.

The Seven Deadliest UC Attacks

August 4, 2010

The number of end points continues to increase dramatically. As such, they are drawing the attention of hackers globally. Just as smartphones using Apple OS and Android are attracting the attention of hackers, as noted with the increase in benign and malicious phone apps, so too has the IP community become a target. In addressing this increase, service providers must work in conjunction with their sales channels and customers to make every effort to prevent or minimize the exposure.

CPNI

July 30, 2010

As the FCC has increased penalties for violating CPNI, service providers are improving their policies regarding the requirement. Customer information such as name, address and billing telephone number, is known as "Customer Proprietary Network information," or CPNI. Additionally, service features, class of service, phone charges, billing and call records are considered elements of CPNI. The FCC has issued a requirement that all parties with access to CPNI must give the customer the option of disallowing the information to be used for certain marketing activates and certainly restricting its resell to third parties. The penalties are such that each violation carries a substantial fine.

SIP Trunking is Flourishing

July 28, 2010

Cost savings continues to lead as the reason for transitioning from TDM to SIP based facilities. The decision may be driven by the lower cost per voice path or the fact that SIP Trunks can be provisioned in units of one up to the capacity of the available broadband. This is in contrast to a T1, which is deployed in units of 24 and normally turns up as a fractional T (approximately 12 voice paths) or a full T. SMBs and enterprise branch offices can be deployed and supported much more efficiently and cost effectively with a SIP Trunking based network architecture than a TDM architecture.

In Infonetics' most recent study, they also concluded that two additional reasons are offered by IT Directors.

Crab, Pork and an Expanding SIP Market, Good Stuff

July 26, 2010

Going into the weekend, I had already decided on my recipe of the week, Crab Cakes. With that done, I could cook in a more relaxed fashion because my recipe was set. That is until I saw an episode of Man v. Food Puerto Rico.

The USF Needs Fixing but are these the Guys to do IT

July 23, 2010

Congressmen Rick Boucher (D-VA) Chairmen of the Subcommittee on Communications, Technology, and the Internet, and Lee Terry (R-NE) have introduced a bill to address the outdated priorities, contribution participants and recipients of the Universal Service Fund. As expected, the bill will add broadband to the mix of mandatory services for unserved markets.

According to the two congressional representatives, "The measure will expand who pays into the Fund, control the growth of the Fund and modernize the Fund by allowing its use for the deployment of high-speed broadband service."

Exactly what this means to ITSPs like Broadvox and the currently participating CLECs and ILECs is unknown. However, I always get a little bit suspicious when I see that AT&T, Verizon and Qwest endorse an effort.

Is the Sky Falling?

July 21, 2010

The latest research from Frost and Sullivan regarding the enterprise telephony market contains some expected data and one bit of surprising news. It is expected that during a recession sales of telephony equipment dropped. Frost and Sullivan estimate the reduction in growth from 2008 to 2009 is 20.4%. The surprise was the decline in the market for converged and native IP systems.

Stuffed Calamari and iPhone Stuffing

July 19, 2010

Every weekend I face the same challenge, coming up with another original recipe. This weekend I thought I was not going to make. In the refrigerator were a porterhouse steak, lump crab, bacon, and deli ham. Crab cakes were an obvious choice but I wasn't in the mood.

In Flight Wi-Fi Good, VoIP Bad

July 16, 2010

On several flights recently taken, I have noted that Wi-Fi is available. On one flight in particular I was quite please to see it as I desperately needed to complete a proposal and send it within the next hour or so. Before boarding, I had explained that it would be after I landed. Imagine their surprise to receive it while I was still in flight.

Coffee Would Have Been Good

July 14, 2010

I always enjoy seeing the sales team but conducting an effective two-day sales meeting every quarter is very difficult and exhausting. It is very important not waste anyone's time with a boring and predictable meeting. It is also very important to use the time to educate and drive home the goals for the quarter and, of course, the year. I often have solicitations from pay to speak people and OEMs wanting to address the group.

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