The Readerboard

When it comes to driving, I'll admit it...I cannot keep my cool. But I'm a defensive road rager, not an offensive road rager. I only get angry and vocal� when people do things to me...I'm not the sort of rampaging asshole who cuts you off, then flips YOU the finger (for, apparently, objecting to his or her behavior or maybe for just being there in the first place.)

Connecticut is a hot spot for aggressive drivers, along with its neighbors New York, New Jersey and Massachusetts (it can't be a secret that people from Connecticut refer to Massachusetts drivers as "Massholes," but we are truly a pot calling a kettle black.) We don't realize how bad things are here until we go on business trips to places like Nebraska or Iowa, where people are nice to each other on the road and actually observe road signs and rules.

Recent news that Dell is opening up new call centers in India (the company's third Indian facility,� which will be an ultimately 1,500 person call center, was opened� this week in the city of Mohali) is hardly the only India-related call center news as of late. It's no secret that growth remains explosive, so much so that companies are finding� a shortage of� trained, high quality staff in popular cities like Bangalore and Hyderabad, and are venturing further afield to smaller towns to recruit agents.

Symon Communications recently announced its own explosive growth in the Indian market. Demand for Symon's products, including contact management tools which the company customizes for the Indian market, remains bottomless.

If you're a "South Park" fan, you'll remember in the film version, the character Eric Cartman has a "V-chip" implanted in his brain in an attempt to clean up his language. Every time he utters a naughty word, he gets zapped, resulting in a (luckily, brief) period during which he can't utter his charming and rather anatomically impossible� colloquialisms.

While South Park fans everywhere were glad the ploy was a very temporary plot device, computer users will take heart that IBM is about to begin offering a service which will essentially return spam to spammers. Not to the fake e-mail addresses they use, but to their computers.