David Byrd : Raven Call
David Byrd
David Byrd is the Founder and Chief Creative Officer for Raven Guru Marketing. Previously, he was the CMO and EVP of Sales for CloudRoute. Prior to CloudRoute, He was CMO at ANPI, CMO & EVP of Sales at Broadvox, VP of channels and Alliances for Telcordia and Director of eBusiness development with i2 Technologies.He has also held executive positions with Planet Hollywood Online, Hewlett-Packard, Tandem Computers, Sprint and Ericsson.
| Raven Guru Marketing http://www.ravenguru.com/

The Final Step to Marketing Excellence: Step Seven - Sales Qualified Leads

The Seven Steps to Marketing Excellence are: Strategy Product Markets Brand Communications Lead Generation Sales Qualified Leads Sales Qualified Leads The Marketing...

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IoT + Real Time Communications = Internet of Real Time Communications

Over the summer, I wrote about how Internet of Things will sometimes need to merge with Real Time Communications.  Dialogic even created an infographic on this...

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T-Mobile Leapfrogs U.S. Carriers Again with Digits

It was actually over ten years ago when we wrote about Mobile Stick from Bridgeport Networks (now part of CounterPath), an innovative...

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2017 to be the Year of Blockchain, Bitcoin and Fintech

Cryptocurrencies are fascinating as they act as a commodity and are simultaneously a technology application. Bitcoin mining for example gets cheaper as...

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VoWiFi and Value-Added Services

Skype for Business, Google Hangouts, various other so-called Over the Top providers, AT&T, Sprint, T-Mobile, Verizon - they all offer VoWiFi.  And...

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Happy New Year!

Thanks for being a reader! Best wishes for a healthy and prosperous new year! Hope to see you at ITEXPO in...

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Contact Centers - Where is it now, and what's next?

With IVRs, many of us understand that when we make a call, we may not even actually talk to a person. We...

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