Industry Insight

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

Full Story »

Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

Full Story »

Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

Full Story »

Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

Full Story »

Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

Full Story »

Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

Full Story »

Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

Full Story »

Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

Previous Pause Next

Value-Added Services in the VoLTE World - Enterprises

September 20, 2016

From an enterprise value-added services perspective, voice conferencing could be a good one. Enterprises still need to host conferences, so conferences that can be on-demand would provide value. Adding video to a voice conference, and enabling collaboration to that conference, would be even better. Expanding out a traditional service like this is a good example of a VAS that a service provider could offer and get paid for.

Tagged: enterprises, value added services, Voice over LTE : Related Tags: added services, value added, service provider, cloud based, adding video, services

Value-Added Services in the VoLTE World - Leveraging the Device

September 13, 2016

Looking at the subscriber from a different perspective, that is, one who is going to use the mobile device as an on-ramp to the internet, the service provider can embrace the Internet model of making money: extracting value add from the advertisers instead of the subscriber. Half of all internet traffic is from mobile, which means there’s huge opportunity for location-based advertising. I’ve started to see mobile ads now, and given the prevalence of ads when accessing the internet from our laptop, I’m not as taken aback by ads on my phone as I might have been at one time. The time is probably right now for this.

Tagged: Internet of Things, Mobile device, Value-added service, Voice over LTE : Related Tags: value added, added services, making money, model making, internet model, internet

Value-Added Services in the VoLTE World - RCS

September 6, 2016

Mobile Value-Added Services (VAS) has historically meant any kind of service beyond voice where the service provider could charge an additional fee. Because it was “value” and it was “added” the thinking was to charge extra for the added value. And these value-added services at one time produced revenue in the double-digit billions of dollars for the mobile service providers. This included SMS until texting became a commodity, and then all kinds of interesting applications such as color ring back tones, mobile music, gaming, etc.

Tagged: Rich Communication Services, Value-added service, Voice over LTE : Related Tags: value added, service providers, added services, service provider, offered service, service

Open Source Software and NFV

August 30, 2016

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks. I’ve written about this a few times in my blogs. Recently, I’ve been reading about service providers saying that they want more open source software in their networks, especially as it relates to NFV.

Tagged: NFV, Open source, Proprietary software : Related Tags: source software, service providers, software networks, software, source, service

End of Messaging?

August 23, 2016

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time. And I’ve commented on some of this from time to time. He recently put out an update of the 4th wave paper called the “4th Wave Index: Benchmarking the Growth and Evolution of the Mobile Ecosystem.” It’s an excellent paper. On the last page, there is a bold subhead that totally caught my eye.

Tagged: mobile, mobile communication, Mobile phone, real-time communications : Related Tags: service providers, voice messaging, mobile service, voice, mobile, messaging

Robocalls Call for Service Provider Intervention

August 16, 2016

Robocalls have been getting quite a bit of ink lately in the United States. Robocalls are those annoying auto-dialer calls you may get. The US FCC has stepped in and asked the US service providers to provide robocall blocking services. In many ways, this really is nothing new.

Tagged: FCC, Mobile phone, robocalls : Related Tags: service providers, blocking services, phone calls, providers provide, phone, robocalls

HD Voice Finally Comes of Age

August 9, 2016

It’s been quite a while since I wrote about HD voice. When HD voice was first coming to the market 7 or 8 years ago, Dialogic was pretty active in marketing it’s importance and talking about it. We knew that HD voice would be used when VoLTE was implemented.

Tagged: AT&T, Skype, Sprint Nextel, Verizon, Voice over LTE, VoLTE, WebRTC : Related Tags: service providers, simply because, value added, voice, marketing, service

NFV - A Big Step Forward In Service Agility

August 2, 2016

In the beginning of June, I did a talk at Bynet Expo titled “Powering the Agile Operator.” Part of the talk was about how NFV could help power the agile operator. As most readers know, NFV promises lower CAPEX, lower OPEX, and faster rollout of services. In other words, agility. As such, NFV is a key component of the “agile” strategy.

Tagged: Mobile network operator, Network virtualization, NFV, Service provider : Related Tags: service provider, software based, lower capex, capex lower, agile operator, service

2016 State of WebRTC

July 26, 2016

Where are we really with WebRTC? It’s not generating the buzz it used to. There are not many specialized conferences anymore. Even the first big buzzy one, WebRTC Conference and Expo, which incidentally is next week, has renamed itself the “Real Time Web Solutions Conference.” What’s going on?

Tagged: Value-added service, Voice over IP, WebRTC : Related Tags: strong driver, webrtc

What Your Life Might Look Like In An IoT World

July 19, 2016

In an IoT world, you’ll have a connected car. Your connected car has all kinds of sensors to detect when to brake, how your car is performing, etc., and a connected speaker that will communicate with you. If your car stops suddenly and no brakes were applied, it might mean you got into a crash. If you have the right app, you might find your car talking to you to see if you are OK.

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 48 Next