Jim Machi : Industry Insight
Jim Machi

Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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5 Tips to Get Out of a Sales Slump

Lots of sales professionals go through a sales slump. Nothing is closing. Depression or Panic ensues - or worse, Desperation, that...

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Less is Better than None: How WebRTC Helps Carriers

Almost everyone knows that telcos’ mobile voice and messaging revenue is declining. With 3G offering a mobile on-ramp to the Internet,...

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Solving the Mobile Congestion Crisis, One Network at a Time [Infographic]

September 19, 2012

Lately, service providers have been facing an influx of subscribers who’ve been unable to complete phone calls or send text messages, or have experienced extremely slow data speeds, all the while having to deal with relatively small data caps! This poor mobile experience is partly due to the network congestion issues in the service provider’s mobile data networks. I think it’s safe to say we’ve all experienced this one way or another by now. And if you think it’s getting worse, it is!

Video Communications as an OTT App

September 11, 2012

Two week ago, I explored Voice as an OTT App. Looking at the Cisco VNI report, I went a little deeper into the Voice as a type of data than the high level reporting provided. In the course of doing that, I found that video communications, which is basically video calling, is larger than voice communications. Given that an Exabyte is 1024 Petabytes, in 2016 video calling would be over 30x more prevalent on a mobile data network than voice!

The IP Network Interconnect Problem and the GSMA IPX Solution, Part 2

September 4, 2012

Two weeks ago, I introduced the concept of the IPX as a standardized interconnect service for IP networks.  But what is required to be IPX compliant? One good place to start is by reading the GSMA IPX White Paper.

Voice as an OTT App

August 28, 2012

I’ve been writing a lot in this blog about the wireless industry’s movement to IP and its impact. One obvious impact is the amount of mobile data predicted to be passed along the mobile networks. I’ve cited the Cisco VNI report one source of this data, which you can look at below. One realization from viewing this data is that the on-ramp to the internet is increasingly coming from mobile devices.

The IP Network Interconnect Problem and the GSMA IPX Solution

August 21, 2012

As the industry moves towards full-scale IP networks, the problem of interconnecting all these networks with the different service providers (each with their own IP networks) becomes glaringly important to resolve. And with discussions of a PSTN sunset happening in various countries around the world, full-scale seamless core IP network interconnection becomes ever more urgent. 

Additional complexity is added because we’re not just only talking about voice now. 

Talking About SpeechTEK

August 14, 2012

Yesterday, I attended SpeechTek in New York. With all the hype and bling in our industry revolving around video and data, SpeechTek makes no bones about expanding beyond voice to include “multimodal” self service. However, Siri has revitalized speech itself, and I found the show fairly vitalized because of this. This show is definitely different than it used to be.



The SpeechTek website explains this change best: “Smartphone and tablet applications provide convenient and intuitive interactions by allowing customers to use different input methods (talk, touch, and type) and see and listen to results.

The Promose of the African VAS Market

August 7, 2012

I was asked a question a few weeks ago about “the future” of value-added services in Africa. This question was deeper than it first appeared because the person asking me the question was really wondering whether VAS will be “required” once 3G services, and thus over the top services (OTT), become bigger over time in Africa. Before we really get down to answering the question, it’s important to remember that a value-added service is a service beyond voice that the consumer is willing to pay for. This does not necessarily mean that it has something to do with mobile broadband and smartphones.

BYOD and HTML5

July 31, 2012

Last week I wrote about HTML5 and its impact on apps. One other potential impact of HTML 5 is that it will be less important that your IT department “hands out” specific devices to its employees. I remember just a few short years ago that Dialogic (like many companies) was a Blackberry organization. It just so happened I had the luck of having the first employee in the company who wanted to put his iPhone onto the Dialogic network (yes, you know who you are Vaughn).

HTML5 and Its Impact on the Future Market

July 24, 2012

We just converted the last of our Flash graphics over to HTML5 on the Dialogic website. The difference is not discernible, as you can see below. But it got me to think more about HTML5 and its impact on the industry.



Net Neutrality Back in the Spotlight

July 17, 2012

It’s been about a year and a half since I last wrote about Net Neutrality and it is back in the spotlight again. Right before July 4th, Verizon filed a legal brief that argues the FCC regulations on Net Neutrality violate their free speech and that the FCC really doesn’t have the right to issue the regulations. The timing for this filing, right before July 4th, is likely not an accident. But how does one make the leap to free speech from Net Neutrality?

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