Jim Machi : Industry Insight
Jim Machi

What Happened to LinkedIn?

This week there have been two posts on my feed about "We can connect but don't spam me!" The discussion was...

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If Starting Today as an Agent

If I was starting my telecom agency today, what would I do? When I started in 1999, I was selling basically...

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The Rise of AI in Communications

Data, Data everywhere but not a byte to thinkData, Data everywhere buy why are the bytes not linked? As economical compute power...

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ITW - Will There Ever Be A Return To The Good Ol' Days?

International Telecoms Week (ITW) is where all the interconnect carriers come to work out minutes exchange pricing and routes.   Dialogic has had a...

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What The U.S. Tax Code can Learn From Ransomware

U.S. citizens in Little Rock Arkansas pay the same federal income tax as those in New York and Beverly Hills - even...

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Like Cars in the 1950s

Did you know that from 1920-1960 there were hundreds of US auto manufacturers? Then it collapsed to just 5 - Ford,...

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The Red Velvet Rope

Popular nightclubs have a red velvet rope next to the line outside. Outback Steakhouse did better when there was a line...

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NFV Vendor Challenges Part 2

September 1, 2015

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

NFV Vendor Challenges Part 1

August 25, 2015

We’ve all likely seen the Gartner hype cycle for emerging technologies curve.  I remember many, many years ago when I first saw that curve.  I don’t even remember what it was about, but it had the Peak of Inflated Expectations, and then the dip down, and then the path to nirvana.  That curve stays relevant over time because it is so true. 

The Importance of a Software Media Server/Media Resource Broker to Handle Diverse Multimedia Resource Requirements in a VoLTE Network

August 18, 2015


It would be nice sometimes to live in a bubble where you would only have to deal with what was in that bubble. If a Voice over LTE (VoLTE) network existed in a bubble, it would have known multimedia requirements in the form of the codecs and functions specified in the IR.92 and IR.94 voice and video specs. However, a VoLTE network , like us, does not exist in a bubble; that is, we both need to interact with our entire environment. It would be boring if we lived in a bubble anyway!


Exploring the Current Status of WebRTC

August 11, 2015


Last week I was doing some research on WebRTC and I noticed that a lot of the information related to this topic was not from 2015; rather, it was from 2013 or 2014. As a result I couldn’t help but wonder: Does that mean WebRTC is losing its steam, or have we entered a lull in the hype regarding WebRTC? 

My sense is that this lull period is typical of new technologies.


IPX Can Enable Revenue Innovation for Voice Wholesalers--Part II

August 4, 2015


In Part 1 of this series, I wrote about a couple of revenue generating ideas for IPX providers. So how can an IPX provider go about this?  Firstly, the IPX platform needs to be up-to-date as well as support IPX standards. Obviously Dialogic provides an IPX platform or I wouldn’t be writing about this, right?

IPX Can Enable Revenue Innovation for Voice Wholesalers--Part I

July 28, 2015


When I attended International Telecoms Week (ITW) back in May, I wrote about how voice wholesalers are looking to expand their business and innovate. IPX is an enabler for the revenue innovation that these voice wholesalers are looking for. There are a few reasons for this.

First, with IPX there is inclusion with both the various GSMA networks (i.e.

The Move to Software-based Telecom Infrastructure (NFV) is On

July 21, 2015

About a month ago Erik Linask, Group Editorial Director at TMC, asked me for my thoughts on network functions virtualization (NFV)—you can read the entire interview here.  One question he asked was why NFV adoption seems to be increasing.

My perspective on this is that, over the past few years, there have been more and more software-based network infrastructure products deployed; they are scalable, telco-hardened and cost-effective.  At the same time, cloud-based enterprise solutions such as Salesforce.com have shown powerful OPEX and CAPEX models.

There is Considerable Intelligence in Signaling Messages

July 14, 2015


I’ve written about mobile value added services (VAS) multiple times over the years.  While there is still a lot of money to be made with mobile VAS, there is no denying the fact that applications from third party businesses that use the cellular data network—so-called over-the-top (OTT) apps—are eating into traditional mobile VAS. Famously, SMS/texting revenue is declining due to next-generation communication services like What’s App, Facebook messaging, etc.

However, that doesn’t mean that all Mobile VAS is declining.


The Role of Media Servers in NG911 and e911

July 7, 2015

While we take for granted now that we can use text, video and data to communicate with each other, this is not yet the case for emergency communications. However, enhanced 911, or Next Generation 911, aims to enable emergency services to handle text, video or hi-def pictures, which is clearly invaluable for ensuring individual and communal safety. For example, the proliferation of smart phones has made it so that citizens can text police departments when in need of help. Or, they can send pictures of videos of emergency situations, which help enhance and accelerate the response of emergency services.

VoWiFi Will Play a Critical Role in Extending Voice Coverage

June 30, 2015

Voice over WiFi (VoWiFi)...what’s the big deal?  For instance, I can already engage in VoWiFi with some VoIP clients that are downloaded to my phone. The difference is that the subscriber, who may still be actually using the carrier data network, is now from a certain perspective not using the carrier network because the individual is now interacting with some kind of over-the-top content (OTT) app. 

From a carrier perspective, that’s not really acceptable as they are losing the main interface to the subscriber and becoming just a dumb pipe, which most of them don’t want to do since they’d lose significant ability to obtain additional revenue from the offering of value added services.

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