Jim Machi : Industry Insight
Jim Machi

Homeland Security and EU Remind us Companies are Not Cybersecure

In case the news of constant breaches isn't enough to inform you that most companies are not prepared for cyberattacks, recently, the...

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Fuze Touts Rapid Growth and Significant Samsung Partnership

Fuze is a global UCaaS provider – in business since 2006. Their average seat size is greater than 3,000 with 40% of...

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Infovista Ipanema SD-WAN Now With Nextgen Application Intelligence+ and Cloud-Native Orchestration

In an in-person interview, Ricardo Belmar, Sr. Dr. Global Enterprise Marketing, Infovista explained the company’s Ipanema SD-WAN has enhanced application intelligence as...

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CallMiner Makes AI-Fueled Speech Analytics a Reality

CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing In an in-person interview. You may know...

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Omilia Conversational AI Expands into Cloud

Omilia is a software company focusing on customer service automation. They have an AI system commercially deployed at large scale. They handle...

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PCM Enhances Collaboration Portfolio

PCM is the 2.3 billion dollar a year organization you may not have heard of. They were once PC Mall – remember...

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Beware of New Zealand-Related Scams and Malware Campaigns

Please make note of this important warning from DHS: ---In the wake of the recent New Zealand mosque shooting, the Cybersecurity and...

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5G Market Status

May 3, 2016

Last week, I wrote about the status and projections of LTE subscriptions. So I figured I should do a brief update on 5G this week.  First of all, as I’ve written before, 5G is clearly in its hype phase. 

LTE Market Status, the Tie-In to VoLTE, and the Importance of 3G Interoperability

April 26, 2016

On March 7, the GSA put out a press release confirming that 2015 ended with over 1 billion LTE subscriptions.  This is a hockey stick unlike other mobile hockey sticks.  And if you want to see the GSA LTE subscription hockey stick, you can get it if you register at the site.  Basically, 1 in 7 mobile connections worldwide are now LTE, and the rate of LTE subscriptions is accelerating. 

Fax Is...

April 19, 2016

  • Dying
  • Enduring
  • Dead
  • Growing
  • Some old technology from before 2001
  • Older than a phone call
  • Outdated
  • Old School
  • A Legal Document
  • Some strange word that is from the stone age
  • Something I still pay attention to

All of these things are correct about fax depending on your point of view or use case.  And yes, it is still a meaningful part of the Dialogic business which is why I pay attention to it.  We have had some new significant wins in 2015 as TDM switched over to FoIP.

To understand fax is to understand business from 20 years ago. 

RCS Re-Invigoration Reality

April 12, 2016

But will the hype this time be justified?  RCS has been slowly building momentum mostly because VoLTE has been slowly building momentum.  VoLTE is IP-based voice/video on an LTE / IMS network, and RCS adds IP-based messaging services that are also an evolution to legacy SMS and MMS messaging.  So it makes sense that RCS started to be deployed once VoLTE started to be deployed.  

Is the RCS Re-Invigoration just more HYPE???

April 5, 2016


Last week
, I explored the RCS re-invigoration due to the Google announcement of RCS support. And given that the GSMA historically has supported RCS heavily, and anything involving Google would get huge interest and press, it comes as no surprise that we saw quite of bit of hype about RCS coming out of the GSMA during MWC.

However, also remember we saw much hype in 2012 when Joyn, the GSMA branding of RCS, was announced.  Remember, this was the time when the likes of WhatsApp and Facebook and other instant messaging smartphone apps were starting to very seriously erode texting revenues. 

RCS Reinvigoration???

March 29, 2016

RCS (Rich Communication Services) got a large boost at Mobile World Congress with the announcement from Google that they will support RCS.  RCS is essentially SMS/MMS that can work over IP networks and can enable presence and location, and sharing of media.  Kind of sounds familiar, except this is an app that is from your service provider, which adds much value to them.  It’s available on some newer Androids, but not iPhones.If you have a newer Android, this feature could have value to you.

Flexible Application Creation

March 22, 2016



You may have heard that we’ve just entered a new business territory. Over the past few years, we’ve gotten requests from customers to help them build their applications. And we got more. And more. 

The Road to NFV - Video Interoperability Demo

March 15, 2016

A month and a half ago, Dialogic and Oracle executed a successful NFV MANO demonstration during SDXCentral Demo Friday. We also did an enhanced version of this demo at this past Mobile World Congress.

NFV is a great concept, but in order to pull it off, an ecosystem will need to be humming along.  There are quite a few challenges to NFV, including operational ones, business ones, and technical ones such as scalability and interoperability. 

API - A Promise for Innovation

March 8, 2016

A couple of months ago, I was asked to speak on a Keynote Panel at IT Expo called “APIs: The Future of Business”.  The panel was an interesting premise in that with all the connectivity today, if you “open up” what you are doing via APIs, there will be all sorts of new businesses out there.  So we talked about that.

Dialogic, of course, has had a published API for over 30 years. 

3 Use Cases for an Application Delivery Controller in RTC

March 1, 2016


What are some of the use cases for a real-time Application Delivery Controller(ADC)?

In my past blog, I made a case for using the Application Delivery Controller, essentially an intelligent load balancer for web, database, and other network-based traffic, to be applied to real-time telecom communications. Let’s now observe some use cases for a real-time ADC.

1.

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