Jim Machi : Industry Insight
Jim Machi

ViziApps: A Great Tool for the Citizen Developer Revolution

Recently I had to prototype an iOS app for a project I am working on and did a lot of research to...

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Execution, Flexibility, Safety, Ease of Use Key to Digital Success - Lessons from Gitex 2016

The etisalat and Nissan Smart Car collaboration, the robot policeman, and James Baresse's presentation on three needs for digital payment system success...

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Are You Managing Hours or Outcomes?

Another consultant is having a trying experience with a client. The client wants to see the consultant in the office more,...

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Whatever Happened to Dialogic Boards?

I stopped wearing Dialogic shirts in airports many many years ago, simply because I often got stopped by people who used our...

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ORBCOMM Looks to Become Complete IoT Solutions Service Provider

One of the topics discussed often among communications service providers is whether they want to be relegated to dumb pipes or they...

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Your Phone Just Ate Your Car Key

Are you ready for your new digital future? It’s a great question to ask as the role your mobile phone plays in...

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Doing Business in a Busy, Blurred Environment

Logging on to LinkedIn these days, I have to remind myself that it is in fact LI and not Facebook. The...

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Practical and Smart IMS

September 9, 2014

Last week, I wrote about the drivers behind the recent increase in IP multimedia system (IMS) deployments. As communication service providers (CSPs) begin to embrace IMS, it’s important to remember that co-existence and phasing is vital in many of the deployments where VoLTE and IMS networks meet. As things stand, IP-based next-gen networks (NGNs) and circuit-switched networks not only continue to co-exist, but are also poised to do so for many years to come. This requires interworking between these different network architectures.

What's Driving IMS Today?

September 2, 2014

IP multimedia system (IMS) network architecture has been around for a long time.  While it was originally conceived for mobile IP networks, it first gained acceptance in wireline IP networks, such as cable networks. To date, acceptance has been spotty in the mobile arena, but that’s starting to change. Why now? 

Speech Analytics - Data Mining Those Recordings

August 26, 2014

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech / Voice Analytics is really taking off.  Voice analytics is basically taking all the recording that is going on, and analyzing that information into more structured and reportable formats.  In the past, we called this “data mining”. 

VoLTE Versus WebRTC: I didn't know it was a battle

August 19, 2014

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will win.” Those who believe that there has to be a concrete winner and loser in this debate say so because WebRTC is over-the-top content (OTT),while VoLTE is carrier supported.

I do not necessarily see it that way. In my opinion, WebRTC is a way for voice and  video to be integrated into communications applications. Sure, you can make a WebRTC point-to-point VoIP call, which technically would compete with a VoLTE call, but WebRTC really comes down to the apps.

Modems? In This Day and Age?

August 13, 2014

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your digital or analog line, and literally place “calls” to the Internet. Nowadays, we either use Wi-Fi or some other type of broadband connection. But in the early days of the Internet, connecting through a modem was the only option.

Internet Telephony Expo: Still Relevant?

August 5, 2014

I’ve attended the ITExpo for many years, and lately I’ve been asking myself, “Is this event still relevant?” At one time, ITExpo stood for Internet Telephony Expo and well, long gone are the days when we need special conferences to learn about VoIP. This year’s event is taking place in Las Vegas next week, and while I like Vegas, do I really want to be there when it’s 112 degrees?

The answer is yes. Despite the heat, I’m looking forward to speaking at the ITExpo next week because I’m confident that it’s still a relevant event.

Mobile fax? Why do you need that?

July 29, 2014

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually increasing, especially in the areas of fax over IP (FoIP), fax service and computer-based faxing. In fact, the fax industry is predicted to grow to $2.795 million by 2018.

One new technology that’s taking off is mobile fax, which, as the name suggests, involves using your mobile phone as a fax machine.

When Does WebRTC Need a Media Server? Reason #7

July 22, 2014

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server. Last week, I wrote about reason number six: processing of the media stream. This week, I’ll discuss reason number seven, which deals with machine interaction.                                                 

When Does WebRTC Need a Media Server? Reason #6

July 15, 2014

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper about seven situations in which WebRTC would need server-side media processing. Written by Tsahi Levent-Levi, a leading blogger at BlogGeek.me and WebRTC activist, the white paper gives a great overview and unique point of view about why media servers matter.

In the next few weeks, I will explore some of the seven reasons from Tsahi’s white paper. Today we’ll dive into reason number six: processing of the media stream.

The Top Five Tips for Transforming Your Legacy Switching Environment

July 8, 2014

Softswitches, once bastions of the “new” IP telecommunications environment, are now regarded as legacy equipment in some circles. Replacements to full IP multimedia system (IMS) environments are still in full swing, but that takes capital and operational expenditures (CAPEX and OPEX). Upgrading your old softswitch to a modern one can be a better way to go for many carriers. Why?

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