Jim Machi : Industry Insight
Jim Machi

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

Full Story »

Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

Full Story »

Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

Full Story »

Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

Full Story »

Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

Full Story »

VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

Full Story »

Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

Full Story »

Part one: How WebRTC can finally kill the boring, ineffective conference call

August 13, 2013

Phone conferences are boring, right?  You get your 800 number, call in, enter your pin code, and just like that – you’re dumped into what is far too often a painful conference call. How many times have you heard someone on a call ask, “Can you say that again?” Conference call participants don’t ask this question repeatedly because the sound quality is poor, but because the entire conference call format is boring and there are too many other distractions happening on their side of the phone. They’re emailing and instant messaging instead of engaging and collaborating.

If there's no "mobile" in your video development strategy, you're losing revenue

August 6, 2013

I’ll be speaking at the upcoming IT Expo West show in Las Vegas on August 27, where one of the topics I’ll be presenting on is, “How to make video part of your mobile strategy.” Mobile video is one of the most significant parts of the smartphone experience. YouTube’s most recent statistics report shows that mobile viewership makes up more than 25 percent of its global watch time, with more than one billion views a day. On certain carrier networks, mobile video traffic is responsible for as much as 70 percent of all mobile traffic, according to ByteMobile analysis. Further, the average iPad user generates three times the data traffic that an iPhone subscriber does.

What do I really think of NFV?

July 30, 2013

I’ve been writing a lot about NFV the past few months, and I’ve gotten a few comments like this one: “What do you really think about NFV?”  I get where these questions are coming from; my blogs about this topic have been largely educational – not editorial. NFV education is what the market needs, since this is a confusing topic with too much NFV/SDN hype coming out and too little actual information.  Indeed, this is why Dialogic partnered with Heavy Reading on an NFV whitepaper. ]

Top Questions from the Awesome NFV Webinar

July 23, 2013

On July 11th, Dialogic held a webinar with Light Reading called “The Rise of NFV and the Software Telco.” If you missed the live webcast, you can still download it on-demand, or read this whitepaper from Heavy Reading.  I actually like it so much I read it 17 times so far!  We had a great response to the webinar. Here are the top three questions from webinar attendees.

Q: How will virtualizing an SBC provide SIP trunking migration?

WebRTC Expo Aftermath: Too Many Phone Calls, Not Enough Innovation

July 16, 2013

Dialogic spent  the last week of June at the first-ever WebRTC Conference and Expo in Atlanta. The conference attendees had a lot of energy and excitement around WebRTC. It was reminiscent of the early VON shows from the late 90’s when voice over network was still a new technology.

I gave a keynote at the conference about enabling Value Added Services via the use of a WebRTC-enabled media server.

Webinar: What You Need to Know Before Using NFV

July 3, 2013

Over the past few weeks, I have written three blogs about network functions virtualization (NFV) – what NFV is, how NFV compares to software defined networking (SDN), which network elements could be NFV’ized, and the benefits of NFV.

NFV is an important topic since it addresses the challenges service providers face to reduce operational costs and elevate performance while simultaneously staying nimble and increasing deployment flexibility. NFV moves operators closer to the so-called “software telco.”

To hear more about the criteria service providers should consider to determine if a network element is a good candidate for network virtualization, register for our July 11th webinar with Light Reading’s Jim Hodges here.

Will Carriers Ever Be Able to Make Money from OTT Players?

July 2, 2013

During a press interview last month a reporter asked me this question: “Will carriers ever be able to make money from OTT players?” I had two responses.

First of all, carriers are already making money from them in a way. That is, the subscribers pay monthly data rates primarily so they can go use the OTT apps. The carriers are becoming much like utilities; the more electric devices you have in your home, the more electricity you will need.

Three Ways NFV Cuts Costs

June 25, 2013

Network functions virtualization (NFV) will let service providers make the leap to software virtualization and general-purpose hardware. The ideas on which NFV are based are not new. But what is new with NFV is the move away from hardware to handle key segments of the network – for a truly software-powered telco network experience.

Here are three ways that NFV delivers cost savings for service providers:

WebRTC: The Revolution Won't Occur Without a Media Server

June 18, 2013

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect to hear. Most people heading for Atlanta next week understand and embrace WebRTC as a truly disruptive technology; however, we can’t expect this great technology upheaval to happen without serious work behind the scenes.

When many of us think of WebRTC, we think of browser-to-browser voice or video calls. And that capability is important and will be a key use case with WebRTC, but WebRTC is much more than the browser-to-browser call use case.

Six Network Elements Ripe for NFV

June 11, 2013

Network function virtualization (NFV) is the it-phrase of the moment. The telco market is abuzz with speculation about how the rapid spread of NFV will cut costs, increase flexibility and scalability, and speed time to market for new services. But which functions are best suited for an NFV makeover? Anything that doesn’t need a physical connection or where the physical connection can be somewhere else is a prime candidate for NFV. 

Previous 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 ... 34 Next
Featured Events