Jim Machi : Industry Insight
Jim Machi

Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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5 Tips to Get Out of a Sales Slump

Lots of sales professionals go through a sales slump. Nothing is closing. Depression or Panic ensues - or worse, Desperation, that...

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Less is Better than None: How WebRTC Helps Carriers

Almost everyone knows that telcos’ mobile voice and messaging revenue is declining. With 3G offering a mobile on-ramp to the Internet,...

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The African Telecommunications Opportunity

May 17, 2011

I was in Accra, Ghana last week for a customer and prospect event.  Africa is on the cusp of incredible internet and mobile growth.  Submarine cables are coming in, which means more bandwidth.  And fiber is coming in to interconnect the continent, which means more bandwidth. 

Parallels Between the Music Industry and the Telecom Industry

May 10, 2011

When I was in Singapore in April for the Telecom Asia Awards and Conference 2011, one of the most interesting talks was given by Sandy Monteiro of Universal Music.   Here is a link to an interview he did with TelecomAsia back in January which is also interesting. 

His talk was mainly about the revenue/ARPU parallels between the music industry and the telecom industry.  Revenue in the music industry has fallen from all time highs from over 10 years ago to half of that revenue today, due mainly to digitized music.

From Opportunity to Reality!

May 5, 2011

If you read my last three blogs, then you know that there are a number of ways that mobile networks can be monetized, and this provides a tremendous opportunity for service providers.  However, we must all play a role in the monetization of these networks and the entire ecosystem in order for them to fully reach their potential.

How can Dialogic help, you ask?

As I’ve mentioned, mobile networks are delivering entertainment and information to an ever-widening world eager to connect quickly and seamlessly. Dialogic focuses on the promise of this technology and today, networks using Dialogic technology carry more than fifteen billion minutes of traffic per month, and services built on Dialogic products are used by an estimated two billion mobile subscribers worldwide! 



More Ways to Make Money: Mobile VAS, QoE and Advertising

May 3, 2011

In my last two blogs, I talked about ways that service providers can monetize their mobile networks.  In this blog, I’ll explore a few more: mobile value-added services, quality of experience and advertising.

Mobile Value-Added Services

Mobile value-added services are a key element in optimizing networks. According to Infonetics, mobile operators now get 66% of their revenue from voice and 20% from SMS/MMS, with broadband services making up the rest. 

A Few of the Ways Mobile Networks can be Monetized: Usage, Tiered Pricing and Optimization

April 28, 2011

In my last blog, I talked about how monetizing mobile networks is a complex process that involves quite a few different strategies.  In this blog, I’m going explain more what I mean by:

  • Increasing Usage, and revenue from the usage, of the mobile network
  • Tiered Pricing so that heavy users pay for their usage
  • Optimization of the existing network 

Usage

As we all know, more and more subscribers worldwide are coming to the mobile networks, and they are using the mobile networks with increasing frequency.  According to the Cisco Virtual Network published this past February, mobile traffic is expected to grow at almost 100% CAGR through 2015.  

Monetizing Mobile Networks: It's Not as Easy as it Sounds

April 26, 2011

The amount of money spent on mobile spectrum by mobile service providers is enormous. In 2000, European mobile service providers spent $129 billion on 3G licenses, and in 2010 mobile service providers in India alone spent a staggering $14.5 billion on these licenses.  Now, LTE/4G licenses are starting to be awarded.  In Germany in 2010, the spectrum for LTE/4G cost $5.5 billion. 

Everyone on the Planet has a Mobile Phone? Possibly. Italy has an Insight.

April 19, 2011

When I read analyst reports, and I tend to read a lot of them (even when I’m not trying to get to sleep), I keep seeing that at some point in the near future, mobile phone / connected device penetration will surpass the amount of people on the planet.  That’s a lot of devices. What’s behind that?

When is the Bus Coming and How Does that Relate to Innovation?

April 12, 2011

When I travel into New York City, I typically take the bus.  Since I don’t memorize the schedule, I go online to get it and show up around the time it’s scheduled to come to my stop.  The last time I went to New York though, the bus was late.  And I was getting nervous I was going to miss my meeting. 

State of Natural Speech and Italy

April 5, 2011

Last week, I had the opportunity to attend and speak at InteractiveMedia’s Speech Workshop in Rome.  Speech recognition has become much more mainstream and accepted in the past 5 years, due mainly to the industry making huge strides in getting speech recognition to work, and also frankly to it being more ubiquitous, such as in cars, so people are more comfortable with it. 

While I used to be very embedded in the speech scene, I haven’t been lately. 

A Unified Communications Outlook

March 29, 2011

Last week, we held a small event with some of our key Unified Communication partners.  We invited Jim Burton from UC Strategies to speak to the group, who by the way this week is running his own UC Strategies conference in La Jolla.  While readers of my blog know that I spend a lot of time discussing mobile communications issues and thoughts, some readers may not know that Dialogic has been a huge innovator with IP and unified communications over the years, ranging from being involved in the first VoIP gateway in 1997, to enabling many unified messaging solutions around the same time, to driving pure IP-based handsets in the early 2000’s and to working closely with enabling the various “unified communication hubs” from the large vendors.  We have been at the forefront of this incredible innovation and continue to participate actively in it as it’s still a significant part of our business today.

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