Jim Machi : Industry Insight
Jim Machi

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Openpath Intros Next-Gen Access Control System

As everything in our lives has become smart; the phone, speaker, lights, cities, thermostats and doorbells, the reality is that pretty much...

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ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very...

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Small Businesses Have Unique Needs When it Comes to Communication Systems

If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system...

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ChatBots are Marching

Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven...

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Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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The MWC 2015 Reality

March 3, 2015

A month ago I wrote a blog about what I’d expect to see at Mobile World Congress.  At that time, I expected to see 5G messaging, NFV, some VoLTE and video.  So how did I do?

Based on being there just on Monday, and based on the fact that I don’t have time to go over to the smartphone and overall consumer gadget area and see what is going on there, and that I’m focusing more on infrastructure, I feel the following is what this MWC is about:

  1. VoLTE messaging is pretty large.

Why Carriers and WebRTC Don't Have to be the Same Magnet Polarization and Can be Partners Part II

February 24, 2015

Last week, I started exploring why WebRTC is interesting for carriers and wrote about extending existing applications with WebRTC to keep the offerings fresh.   But WebRTC may also be a way to compete with OTT apps that are riding on top of their network.   Apps that are free and don’t provide revenue to the carriers.  These apps have taken important value added service revenue away from the service providers, which have been estimated from Ovum to be in the billions of dollars and a few percentage points of overall revenue. 

Why Carriers and WebRTC Don't Have to be At the Same End of the Magnet Part 1

February 17, 2015

 

While WebRTC seems to be emerging as an enterprise play, because of it’s contact center enhancement capability, I’ve been asked more than a few times why WebRTC might be good for service providers or carriers.  This is an especially important question with Mobile World Congress looming.  In fact, in the Dialogic booth we will have some IMS and VoLTE product demonstrations, which you might expect of us at Mobile World Congress, but we’re also having a demonstration involving WebRTC. 

Moving Forward with NFV and OPNFV

February 11, 2015

There has been and continues to be a lot of hype around NFV.  The benefits are highlighted above – namely CAPEX and OPEX reduction because of a move to software running on COTS servers in cloud based environments, and the resultant expected new service delivery because of these moves.  As such the market is growing, and eating into heretofore hardware-based network infrastructureInfonetics expects the global service provider SDN and NFV market to reach $11B by 2018.

What to expect at MWC 2015

February 3, 2015

Mobile World Congress is right around the corner. While there are some constants, such as crowds, lots of walking, even more meetings and those ubiquitous cheese and/or jamon sandwiches for lunch, there are changes in messaging from year to year.  This year’s theme is “The Edge of Innovation” but I’m not sure MWC is the place to go for intense innovation.  Sure, there will be new smartphones announced which are innovative from a continued evolution standpoint, and I think we’ll see a spate of 5G messaging (even though it’s not defined yet) but you’ll have to dig deep for some innovation. 

Changing the SIM game

January 27, 2015

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from a variety of short-term plans from select carriers in the U.S. and UK right on your iPad. So whenever you need it, you can choose the plan that works best for you — with no long-term commitments.  And when you travel, you may also be able to choose a data plan from a local carrier for the duration of your trip.”

Wow, this is pretty different. 

WebRTC and the Enterprise

January 20, 2015

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought it read “How WebRTC can SAVE the Enterprise.”  So I was like “wow, that’s an interesting thought” because I didn’t know the Enterprise needed to be saved.

The enterprise though has always been about delivering better services, yet doing so at a reduced cost.  This dichotomy has driven a lot of innovation.  Over the summer, I wrote a blog about speech analytics that touched on this same theme.

What is 5G?

January 13, 2015

VoLTE Performance

January 6, 2015

One of my predictions for 2015 related to VoLTE and Value-Added Services (VAS) starting to appear in relation to VoLTE.  I wanted to give a little background on why I said that.  It basically comes down to VoLTE working.

In the summer there was some buzz made when Signals Research Group put out a paper about VoLTE performance.

WebRTC: The Transition From Hype to Reality - Part 2

December 30, 2014

In Part 1 of this series, I argued that the WebRTC movement has a lot of striking parallels to that of VoIP, such as both technologies being dubbed seminal events, experiencing architectural challenges and progressing through various stages of deployment. In other words, both technologies followed the standard hype curve through the excitement phase and, now, it remains to be seen whether WebRTC, like VoIP, will move successfully into reality.

Do I think we are going to suddenly find that WebRTC has moved forward at warp speed? I think we will.

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