Jim Machi : Industry Insight
Jim Machi

Tesla Model X Beats Lamborghini Aventador

Lambo Engineers Should be Hiding Under RocksHaving your supercar beaten by an SUV is beyond embarrassing. Heads should be rolling all over the...

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Intermedia Anti-Phishing Tools for Small Business

Large companies generally have IT teams to deal with phishing attacks but really, there is no perfect defense from a determined phisher...

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How Technology can Eliminate White Supremacy

As our country is mired in race debates, it's interesting to see how technology has inadvertently begun to actually reduce the number...

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IoT and Real-Time Communications Convergence (Part 1)

At first glance, it might seem oxymoronic that IoT and real-time communications would converge.  I mean, IoT is all about sensors...

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The Long Tail of Cybersecurity

The long-tail, a term coined to describe the ability for organizations to sell vast amounts of products in small quantities accurately describes...

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MVNO's Need Their Own Infrastructure To Differentiate

Mobile Virtual Network Operators (MVNOs) are increasingly investing in their own infrastructure. Why?  Because running on someone else’s mobile network and trying...

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Newfies-Dialer Founder Belaid on Voice Broadcasting, AI, Chatbots

Areski Belaid, Star2Billing CTO and founder, as well as Newfies-Dialer explains his company's services that can push a business and especially contact...

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WebRTC: The Revolution Won't Occur Without a Media Server

June 18, 2013

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect to hear. Most people heading for Atlanta next week understand and embrace WebRTC as a truly disruptive technology; however, we can’t expect this great technology upheaval to happen without serious work behind the scenes.

When many of us think of WebRTC, we think of browser-to-browser voice or video calls. And that capability is important and will be a key use case with WebRTC, but WebRTC is much more than the browser-to-browser call use case.

Six Network Elements Ripe for NFV

June 11, 2013

Network function virtualization (NFV) is the it-phrase of the moment. The telco market is abuzz with speculation about how the rapid spread of NFV will cut costs, increase flexibility and scalability, and speed time to market for new services. But which functions are best suited for an NFV makeover? Anything that doesn’t need a physical connection or where the physical connection can be somewhere else is a prime candidate for NFV. 

NFV and SDN: Where Telco and IT collide?

June 4, 2013

When new terms and buzzwords are introduced to the industry, it’s understandable to be confused. There is hype, more hype, and then many different definitions as the terms get bandied about.  It happens all the time. Right now, the hype is rising around software defined networking (SDN) and network functions virtualization (NFV).

LTE Interworking: Is it really necessary?

May 28, 2013

Last week, Dialogic hosted “Interacting with LTE Networks,” a webinar that covered signaling and media interactions trends for 2G, 3G and LTE networks.  There Are many signaling interworking scenarios to consider. For example, there is a spec called TS 29.305 that covers interworking between Diameter and SS7/MAP.  This would occur when LTE and 3G/2G network interactions need to occur.

LTE Network Interactions

May 14, 2013

According to a recently released GSMA Wireless Intelligence infographic, there are 163 live LTE networks today, and that figure is expected to grow to more than 400 live LTE networks by the end of 2017.  However, there are still hundreds of 2G and 3G networks that these LTE networks will need to connect to, not to mention the million or so (depending on source) WiFi networks. 

The signaling interworking between  Diameter, SS7 and Radius is an important issue that needs to be solved. 

The Evolution of International Telecoms Week (ITW)

May 7, 2013

ITW, as described on its website is “the annual meeting point for the wholesale telecommunications community and offers various networking opportunities through meeting rooms, an integrated exhibit and bilateral table area, numerous breakfasts, lunches and cocktail receptions and provides a wide range of conference sessions for attendees to benefit from.”

This market is evolving. ITW was historically about DM interconnect minutes. But now, VoIP minutes and wireless minutes are becoming increasingly important.

The Evolution of International Telecoms Week (ITW)

May 7, 2013

ITW, as described on its website is “the annual meeting point for the wholesale telecommunications community and offers various networking opportunities through meeting rooms, an integrated exhibit and bilateral table area, numerous breakfasts, lunches and cocktail receptions and provides a wide range of conference sessions for attendees to benefit from.”

This market is evolving. ITW was historically about DM interconnect minutes. But now, VoIP minutes and wireless minutes are becoming increasingly important.

"How Does Dialogic Fit In with WebRTC?"

May 1, 2013

This blog represents the last of the series of questions we received from attendees of our February 20th WebRTC webinar.  Quite a few of the questions we received during the webinar asked about Dialogic products that could be used to build WebRTC solutions, along with general questions on making the technology work for various use cases.  One solution our customers have found valuable is the  PowerMedia XMS, which is a software media server and IP multimedia system (IMS) media resource function (MRF).  Since WebRTC is poised to dramatically lower the barriers to rich multimedia communication sessions across so many use cases, we believe that WebRTC adoption will drive demand for the scalable, mixed media environment for audio and video.

Why would you want a software based session border controller?

April 30, 2013

Why would you ever want a software-based session border controller (SBC)?  Is it even feasible? Right now, SBC’s are boxes that often implemented at the edges of IP-based networks.  It might seem unlikely for a hardware node of that critical network element morph to become a piece of software.

"The contact center use case looks like a natural for WebRTC, but how will that work?"

April 24, 2013

“The contact center use case looks like a natural for WebRTC, but how will that work?”

From our company’s viewpoint, implementing many of the WebRTC use cases in the modern contact center is a matter of normalizing the media and signaling streams between systems to interface with the existing service. The telco perspective in this context doesn’t mean exclusively carriers or service providers, but a wider view of enabling WebRTC endpoints to access known communication services or solutions, such as a contact center.

While our on-demand webinar described a click-to-call WebRTC use case that may already be emerging in the market, another use case has cropped up that is a practical application in the area of agent login and soft-clients.  

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