Jim Machi : Industry Insight
Jim Machi

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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The Future of SMS - Rich SMS

February 8, 2011

Two weeks ago, I gave some opinions about why SMS will continue to grow.  I also think SMS will, over time, fundamentally change from today’s 140 character experience.  We’ll start to see video incorporated into SMS, making it more of a “rich” SMS experience.  For instance, I’ve written in the past about location-based services and context aware location-based services

Mobile World Congress Preview - Expect Mobile Backhaul

February 1, 2011

In just two weeks, the key global wireless show will be upon us.  Let’s hope the weather holds out and it looks like the picture below, as opposed to last year when it actually snowed for a bit.





Every year, I have an expectation of what I might see at the show. 

Why Does SMS Continue to Grow? Personal Communications, Social Networking and M2M

January 24, 2011

Many consumers view SMS as an essential function of their phone.  From a service provider perspective though, it is one of the more highly utilized and profitable value added services, with an estimated over 6 trillion SMS’s sent in 2010.  What’s going on with this seemingly basic function?

Using the Mobile Phone Navigator App

January 18, 2011

While I have the AT&T navigator app on my Blackberry and have had it for some time, I never used it until, amazingly enough, I needed it twice in the same week this past December.  I always just either printed out directions from Mapquest or took my old Garmin with me when I needed this kind of thing.  Well, in December I needed it since I didn’t have either of them since, well, I knew where I was going!

Would I Use an iPad on a Business Trip?

January 11, 2011

A couple of weeks ago, I discussed the use of iPhones in the enterprise and mentioned iPads will runneth over the enterprise, but many will end up not being used.   In fact, if CES from last week is any indication, tablets of all sorts will descend upon us like locusts (and depending on your point of view, it could be a plague).

What did I mean, though, when I said that many iPads would end up not being fully utilized? 

Smartphone - Shop and Pay!

January 4, 2011

A few weeks ago, I wrote a blog about people using their smartphones in ways I’ve never seen before during a key shopping trip, namely comparison shopping by taking pictures of barcodes.  And since I witnessed that on more than one occasion, I figured this must be taking off.  So I did some research yesterday figuring that since the holidays are over, some articles and/or research would have been written on this. 

The Ramifications of iPhone Usage in the Enterprise

December 28, 2010

In my top predictions for 2011 blog last week, I predicted iPads will overrun the enterprise.  One reason is that people just think they are cool so they’ll “want” one.  I also predict a measureable segment of these people in the enterprise will end up just putting them in their filing cabinet.  Next week I will explore that a bit. 

The Top 5 Mobile and IP Predictions for 2011

December 21, 2010

Last week, I looked back at the 10 most impactful telecom advances of the last decade.  In this blog, I will look forward and make some predictions for what 2011 holds.   And then to differentiate myself, in one year’s time, I’ll score myself and see if I got anything remotely right!

Top 10 Telecom Advancements of the Past 10 Years

December 14, 2010

Last week, I was asked by Voice & Data  in India to contribute to an article they’re publishing in January on the “Top 10 Technologies in the last decade that have Transformed the Telecom Sector.”  This was an interesting exercise for me, and really got me thinking.

While 10 years is not a huge amount of time, the past 10 years have quite possibly been the most incredible in terms of technological achievements in the telecom industry since the invention of the telephone. Yes, I know moving to digital from analog and the first wireless networks were innovative, but when looking at an entire 10 year span, the advancements are astounding.  

The Phone as Everything

December 7, 2010

In the US, your mobile phone is kind of your lifeblood – it can be your on ramp to the internet, your communication vehicle with your kids via texting, your only phone, your TV, your watch (who even remembers wearing a watch!), and your boarding pass.  And as per my blog last week, it can even comparison shop for you!   I’ve even read some articles where the hotel industry is enabling your phone to be your key to your hotel room so you don’t even have to wait in line to check in! 

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