Jim Machi : Industry Insight
Jim Machi

BT leverages the power of Rapport™ APIs to drive service innovation in a 3 days hackathon

By: Sue White, Head of Communications and Collaboration Marketing, IP Platforms, Alcatel-Lucent

I crossed the English Channel to spend a few days in Ipswich. Not to explore its beautiful port but to participate in the hackathon organized by BT, hosted by its Innovation Hub in Adastral Park (7th to 9th July).

ALU.8.4.15.a.jpgHackathons are flourishing these days. These are fast, dynamic, creative
events in which software developers collaborate intensively around ideation and prototyping with specific Application Programming Interfaces (APIs) and on dedicated themes such as mobile apps, internet of things, home automation, connected car, etc.

BT leveraged our Rapport APIs and Rapport Sandbox to run their first hackahon. Rapport is our communications software platform, used by service providers and large enterprises to deliver voice, video and messaging.

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IPX Can Enable Revenue Innovation for Voice Wholesalers--Part II

In Part 1 of this series, I wrote about a couple of revenue generating ideas for IPX providers. So how can...

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YipTV Offers Free Trials for International TV

The news of OTT video growth hasn’t abated – Netflix continues to impress with earnings, Verizon reportedly has a new millennial-aimed OTT...

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IPX Can Enable Revenue Innovation for Voice Wholesalers--Part I

When I attended International Telecoms Week (ITW) back in May, I wrote about how voice wholesalers are looking to expand their...

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Expect Cloud UC Player BroadVoice to Acquire and More Inside Scoop

BroadVoice begins to construct new headquartersBroadVoice has been having a great deal of success lately – they’re moving to a new HQ,...

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How The Marketing Behind U.S. Presidential Campaigns Works

While social media has become a big factor in political donations in the last decade or so, its worth pointing out a...

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Why Broadband May Not Be The Answer

This is a look at a typical Internet Minute: And that is the consumer stuff filled with social and real time...

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Media Servers and St. Patrick's Day

March 17, 2015

Last week I wrote about the important role media servers play in the network.  Today is St. Patrick’s Day and let’s see how SmartPhoneMan interacts with Media Servers. SmartPhoneMan is just like you and me.  He keeps a smartphone on him all the time and has interesting apps downloaded that he thinks makes his life better or allows him to stay in touch more easily. 

Media Servers Will Play an Increasingly Important Role for Telco Apps

March 10, 2015

Media servers play an important role in enabling many of the real-time communications applications many of us use every day.  When you retrieve a voice mail, have an email read back to you while in the car or get on a conference call, a media server is involved.  Media servers provide the back-end voice and/or video transcoding to/from different networks or to/from different endpoints, play/record, mixing of voice and/or video into mashups or conferences, echo cancellation, text to speech and speech to text, text/picture overlay and simple digit detection to name some of the functions of a media server.

In other words, they enable interactive communication applications.

The MWC 2015 Reality

March 3, 2015

A month ago I wrote a blog about what I’d expect to see at Mobile World Congress.  At that time, I expected to see 5G messaging, NFV, some VoLTE and video.  So how did I do?

Based on being there just on Monday, and based on the fact that I don’t have time to go over to the smartphone and overall consumer gadget area and see what is going on there, and that I’m focusing more on infrastructure, I feel the following is what this MWC is about:

  1. VoLTE messaging is pretty large.

Why Carriers and WebRTC Don't Have to be the Same Magnet Polarization and Can be Partners Part II

February 24, 2015

Last week, I started exploring why WebRTC is interesting for carriers and wrote about extending existing applications with WebRTC to keep the offerings fresh.   But WebRTC may also be a way to compete with OTT apps that are riding on top of their network.   Apps that are free and don’t provide revenue to the carriers.  These apps have taken important value added service revenue away from the service providers, which have been estimated from Ovum to be in the billions of dollars and a few percentage points of overall revenue. 

Why Carriers and WebRTC Don't Have to be At the Same End of the Magnet Part 1

February 17, 2015

 

While WebRTC seems to be emerging as an enterprise play, because of it’s contact center enhancement capability, I’ve been asked more than a few times why WebRTC might be good for service providers or carriers.  This is an especially important question with Mobile World Congress looming.  In fact, in the Dialogic booth we will have some IMS and VoLTE product demonstrations, which you might expect of us at Mobile World Congress, but we’re also having a demonstration involving WebRTC. 

Moving Forward with NFV and OPNFV

February 11, 2015

There has been and continues to be a lot of hype around NFV.  The benefits are highlighted above – namely CAPEX and OPEX reduction because of a move to software running on COTS servers in cloud based environments, and the resultant expected new service delivery because of these moves.  As such the market is growing, and eating into heretofore hardware-based network infrastructureInfonetics expects the global service provider SDN and NFV market to reach $11B by 2018.

What to expect at MWC 2015

February 3, 2015

Mobile World Congress is right around the corner. While there are some constants, such as crowds, lots of walking, even more meetings and those ubiquitous cheese and/or jamon sandwiches for lunch, there are changes in messaging from year to year.  This year’s theme is “The Edge of Innovation” but I’m not sure MWC is the place to go for intense innovation.  Sure, there will be new smartphones announced which are innovative from a continued evolution standpoint, and I think we’ll see a spate of 5G messaging (even though it’s not defined yet) but you’ll have to dig deep for some innovation. 

Changing the SIM game

January 27, 2015

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from a variety of short-term plans from select carriers in the U.S. and UK right on your iPad. So whenever you need it, you can choose the plan that works best for you — with no long-term commitments.  And when you travel, you may also be able to choose a data plan from a local carrier for the duration of your trip.”

Wow, this is pretty different. 

WebRTC and the Enterprise

January 20, 2015

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought it read “How WebRTC can SAVE the Enterprise.”  So I was like “wow, that’s an interesting thought” because I didn’t know the Enterprise needed to be saved.

The enterprise though has always been about delivering better services, yet doing so at a reduced cost.  This dichotomy has driven a lot of innovation.  Over the summer, I wrote a blog about speech analytics that touched on this same theme.

What is 5G?

January 13, 2015

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