Jim Machi : Industry Insight
Jim Machi

Tech helps e-Estonia Replace Delaware as Corporate Capital

Set your business up in Delaware is what you’ll hear from an attorney if you decide to set up a US corporation....

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Nothing But Vanilla Pudding

Do you remember playing musical chairs in school? The music begins a chair is removed and you circle around until the...

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Talking API and UC with Zilkr

In this podcast, I sit down with Omar Paul, co-founder of Zilkr, a platform for communications APIs and SDK. In the...

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Will the Clinton Vs. Trump Outsourcing War hurt your Business?

With tens of millions of jobs lost in the U.S. due to outsourcing (including contract manufacturing), we can expect the topic to...

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Why Android Sucks: Part 2

Earlier this month in a piece titled Why Android Sucks you learned that Dell decided to stop updating Android devices. The article...

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2016 State of WebRTC

Where are we really with WebRTC?  It’s not generating the buzz it used to. There are not many specialized conferences anymore.  Even...

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What It Means to Master an Agency

After rumors swirled at CP Expo in Vegas in March, the announcement is finally here: Sandler Partners is acquiring X4. This...

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API - A Promise for Innovation

March 8, 2016

A couple of months ago, I was asked to speak on a Keynote Panel at IT Expo called “APIs: The Future of Business”.  The panel was an interesting premise in that with all the connectivity today, if you “open up” what you are doing via APIs, there will be all sorts of new businesses out there.  So we talked about that.

Dialogic, of course, has had a published API for over 30 years. 

3 Use Cases for an Application Delivery Controller in RTC

March 1, 2016


What are some of the use cases for a real-time Application Delivery Controller(ADC)?

In my past blog, I made a case for using the Application Delivery Controller, essentially an intelligent load balancer for web, database, and other network-based traffic, to be applied to real-time telecom communications. Let’s now observe some use cases for a real-time ADC.

1.

What I'm Seeing at MWC 2016 Right Now

February 23, 2016



Mobile World Congress is like the Super Bowl of the mobile industry.  The crowd comes hoping to see a great game, the players take the field and perform, over the top outings are the half-time show, and the crazy marketing are the commercials.  Some are great, and some are not.  On the marketing side, what I expected to see, I saw.

Next-Generation Services at WebRTC Japan

February 16, 2016




Today I spoke at WebRTC Conference Japan.  My message was about how next generation services will really be what drives the future of WebRTC. Take for example, Romo. Romo is an affordable, personal robot that uses your iDevice as his brain with WebRTC.


The Flexible App Strategy

February 9, 2016


Dialogic has long been associated with communications applications.  Over the years, billions of dollars of value-added services have been enabled because an innovative, and revenue producing, application was “Built on Dialogic”.  We were the engine driving the applications.  Many of our hardware and software enabling products were and still are used in ways that we could not have imagined when we designed them. 

What to expect at MWC 2016

February 2, 2016



The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only 3 weeks away.  What are we to expect to see there, at least from a perspective of messaging and marketing?  Typically this is the show where overboard on marketing is the norm, as companies think that a cool unique message may actually draw a lead into their booth.

First of all, we’ll see the old guard complaining about the OTT guys. 

The Case for a Real-Time Application Delivery Controller

January 26, 2016

As the telecom infrastructure world moves to software, there are still “anti-pundits” that question the ability of software to scale and be reliable. Call them hardware bigots.  But their position is totally understandable.  Hardware has scaled in telecom for decades, and hardware architectures have proven to deliver five 9’s reliability. 

NFV Enables Experimentation and Innovation for MVNO

January 19, 2016

MVNO (Mobile Virtual Network Operator – companies like Virgin Mobile, Boost Mobile, and Cricket Wireless) operates like an MNO (mobile network operator – AT&T, Sprint, T-Mobile, and Verizon) but without a RAN (radio access network). Basically, MVNOs buy access to MNOs’ network services at a wholesale price, and sell the service as their own at retail prices. There are typically specialized service offerings under the MVNO’s name (such as different billing methods, or different phones, or some kind of vertical segment specialization), and if the MVNO does some kind of specialization, they would have their own equipment. 

Sucky IVR = Sucky Customer Experience. Use Visual IVR As A Solution

January 12, 2016

My wife ordered some “stuff” online from a major retailer.  No news there.  When the merchandise didn’t arrive within a week or so, she called the company to find out where it was.   When she called, I was drinking my morning coffee and she put the entire call on speakerphone because she was expecting to get put on hold.

What should 5G be?

January 5, 2016


There are no specs for 5G yet, but 2015 represented a year of activity about what it should be.  Let me review. 

First of all, there are user driven and network driven requirements. 

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