Jim Machi : Industry Insight
Jim Machi

Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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Practical and Smart IMS

September 9, 2014

Last week, I wrote about the drivers behind the recent increase in IP multimedia system (IMS) deployments. As communication service providers (CSPs) begin to embrace IMS, it’s important to remember that co-existence and phasing is vital in many of the deployments where VoLTE and IMS networks meet. As things stand, IP-based next-gen networks (NGNs) and circuit-switched networks not only continue to co-exist, but are also poised to do so for many years to come. This requires interworking between these different network architectures.

What's Driving IMS Today?

September 2, 2014

IP multimedia system (IMS) network architecture has been around for a long time.  While it was originally conceived for mobile IP networks, it first gained acceptance in wireline IP networks, such as cable networks. To date, acceptance has been spotty in the mobile arena, but that’s starting to change. Why now? 

Speech Analytics - Data Mining Those Recordings

August 26, 2014

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech / Voice Analytics is really taking off.  Voice analytics is basically taking all the recording that is going on, and analyzing that information into more structured and reportable formats.  In the past, we called this “data mining”. 

VoLTE Versus WebRTC: I didn't know it was a battle

August 19, 2014

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will win.” Those who believe that there has to be a concrete winner and loser in this debate say so because WebRTC is over-the-top content (OTT),while VoLTE is carrier supported.

I do not necessarily see it that way. In my opinion, WebRTC is a way for voice and  video to be integrated into communications applications. Sure, you can make a WebRTC point-to-point VoIP call, which technically would compete with a VoLTE call, but WebRTC really comes down to the apps.

Modems? In This Day and Age?

August 13, 2014

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your digital or analog line, and literally place “calls” to the Internet. Nowadays, we either use Wi-Fi or some other type of broadband connection. But in the early days of the Internet, connecting through a modem was the only option.

Internet Telephony Expo: Still Relevant?

August 5, 2014

I’ve attended the ITExpo for many years, and lately I’ve been asking myself, “Is this event still relevant?” At one time, ITExpo stood for Internet Telephony Expo and well, long gone are the days when we need special conferences to learn about VoIP. This year’s event is taking place in Las Vegas next week, and while I like Vegas, do I really want to be there when it’s 112 degrees?

The answer is yes. Despite the heat, I’m looking forward to speaking at the ITExpo next week because I’m confident that it’s still a relevant event.

Mobile fax? Why do you need that?

July 29, 2014

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually increasing, especially in the areas of fax over IP (FoIP), fax service and computer-based faxing. In fact, the fax industry is predicted to grow to $2.795 million by 2018.

One new technology that’s taking off is mobile fax, which, as the name suggests, involves using your mobile phone as a fax machine.

When Does WebRTC Need a Media Server? Reason #7

July 22, 2014

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server. Last week, I wrote about reason number six: processing of the media stream. This week, I’ll discuss reason number seven, which deals with machine interaction.                                                 

When Does WebRTC Need a Media Server? Reason #6

July 15, 2014

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper about seven situations in which WebRTC would need server-side media processing. Written by Tsahi Levent-Levi, a leading blogger at BlogGeek.me and WebRTC activist, the white paper gives a great overview and unique point of view about why media servers matter.

In the next few weeks, I will explore some of the seven reasons from Tsahi’s white paper. Today we’ll dive into reason number six: processing of the media stream.

The Top Five Tips for Transforming Your Legacy Switching Environment

July 8, 2014

Softswitches, once bastions of the “new” IP telecommunications environment, are now regarded as legacy equipment in some circles. Replacements to full IP multimedia system (IMS) environments are still in full swing, but that takes capital and operational expenditures (CAPEX and OPEX). Upgrading your old softswitch to a modern one can be a better way to go for many carriers. Why?

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