Jim Machi : Industry Insight
Jim Machi

Mazda Rotary Engine to Cease Electric-Range Anxiety

The rotary or Wankel engine is an automotive marvel. It revs higher than an engine with cylinders and weighs far less. It...

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Invoxia NVX 200 Phone Connects to Apple Watch 3

Forget Dick Tracey, Invoxia takes your watch phone one-step further by allowing you to use a desk phone as the interface to...

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Network Slicing - An A La Carte Network Service in 5G?

I’ve been meaning to write about network slicing for a while.  When 5G was first being written about, network slicing was one...

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Thanks to Actility, Comcast may Build Largest U.S. LoRa Network

There is a race to roll out the largest LoRa network as eventually trillions of devices will need a low-power way to...

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Infosys Applies IoT Analytics To Transform Business

Infosys is no stranger to IoT – they’ve been an innovator for years and we’ve been covering them as they've blossomed. In...

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Pod Group USA: It's a Great Time to be an IoT MVNO

It’s a great time to be an MVNO was the key takeaway from our recent interview with Pod Group USA (Also known...

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ITW - Will There Ever Be A Return To The Good Ol' Days?

May 9, 2017


International Telecoms Week (ITW) 
is where all the interconnect carriers come to work out minutes exchange pricing and routes.   Dialogic has had a consistent presence for over 15 years -  not because we do any minutes exchange, but because we have a large customer base of carriers using our softswitches and SBCs that do. As such, just like MWC, this is a great place to meet with our customers and prospects.

But this is a challenging industry. 

Is It Over for SMS?

May 2, 2017

According to some research from the GSMA, all is not lost with the SMS battle against the IP messaging services. With WhatsApp, Facebook Messenger, and WeChat at about 1 billion monthly active users, it would seem that it’s just a matter of time before SMS becomes extinct.  However, according to this report, “SMS retains its lead in markets that were early adopters of unlimited SMS bundles,” which makes sense. Start using it and you get used to it, especially if there are no extra charges.

Can a Class 4 Softswitch run in the Cloud?

April 25, 2017


Can a Class 4 softswitch really run in the cloud?  This was a question I got at Mobile World Congress from a prospect because he was questioning whether a core telecom infrastructure node can actually run in the Cloud / AWS. The answer is yes, for sure - the networks have improved so much, and AWS has been running many mission critical, latency critical apps outside of telecom that a switch can certainly run in AWS. In fact, we have made the Dialogic NGN Softswitch and IMS MGCF (Dialogic ControlSwitch System) run on AWS and have already sold it and deployed it with customers.

Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

April 18, 2017

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software are giving customers pay–as-you-go and subscription purchase options for their communications needs, thus reducing upfront CAPEX expenses. 

Within that paradigm, platform as a service offerings such as Genband Kandy give these customers the ability to create their own applications.

Is Cloud Infrastructure Swallowing Up NFV?

April 11, 2017



Service Providers want the infrastructure to be able to scale up (and down), they want to move CAPEX to OPEX, and they want lower overall costs.  In other words, they want the same benefits, the same end game as “True NFV,” but possibly obtain this from running an infrastructure Virtual Machine in a cloud such as Amazon EC2.

And voila, we have telecom infrastructure running on Amazon web services.  This is easier to do.

Cloud-Based Telecom Infrastructure Evolves

April 4, 2017

There is no doubt that telecom infrastructure is moving to the cloud.  Over the past 20 years, the move from purpose built hardware to software running on COTS servers has yielded measurable benefits to service providers, such as lower costs and improved serviceability.  The next natural step forward from COTS is running the software-based infrastructure in the cloud because additional benefits will continue. The benefits of cloud-based infrastructure are as follows:

  • CAPEX Savings (plus the ability to move expenditures to OPEX)
  • OPEX Savings
  • Accelerating Service Velocity

For more details on the benefits of cloud-based infrastructures, read our white paper.

The New Guard in Telecom: Amazon and Facebook

March 28, 2017

Mobile World Congress, for me, has always been a combination of looking forward towards our future while at the same time reflecting on the massive changes I’ve seen in this industry.  I mean, years ago, who would have thought that Microsoft today would be both a large service provider and  an enterprise PBX behemoth via Skype for Business / Lync? (And I remember when Microsoft insisted Lync or whatever they called it back then was NOT a PBX.)  More recently we’ve seen Facebook and Amazon respectively become huge movers and shakers.  I saw it all in full force at MWC.

What does having no PSTN lines really mean?

March 21, 2017

There are firm actions starting to take place about PSTN sunset.  What this means is that our landline networks that we grew up with will cease to exist – they are too costly to continue to support.  Effectively, the VoIP movement that started in the mid 1990s will have “won.”  And what a swift victory that has been.

Countries will have various PSTN sunset dates. 

The Importance of Good Call Progress Analysis with Software Media Servers

March 14, 2017


Robo-Calls are rightly getting negative press and regulation. But Call Progress Analysis (CPA) has many legitimate uses beyond enabling Robo-Calls. Dialogic has been getting quite a few questions lately about software based CPA because of the legitimate uses as discussed last week.

CPA was first enabled via sophisticated algorithms that first started being employed via DSPs. But as hardware such as call processing boards have morphed into software modules, the CPA algorithms might not be quite the same.Host processing, say using Intel CPUs, may not be as powerful.

Call Progress Analysis is Not the same as a Robo-Call

March 7, 2017

Robo-calls are making the news lately.  I even wrote a blog about them last year. We all hate getting those calls. While most contact centers follow the rules, there are companies that don’t and they are the ones that cause consumer frustration. 

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