Jim Machi : Industry Insight
Jim Machi

API of the Week: BetterWorks Boosts Business Performance

As digital transformation continues to gain traction, companies are looking for the competitive edge only achievable by integrating leading edge software solutions...

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Change: Musical Chairs

This has to be the busiest year ever for musical chairs. People are company hopping like crazy. And companies have been...

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Voice Revenue Decline - Scary or Under Control?

In March, Chetan Sharma released a 2015 US Mobile Market update report.  There are many interesting points in this report, but one thing...

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Tech Culture Awards Status

One of the most exciting projects we’ve been working on here at TMC is our Tech Culture Awards… This award program...

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Brexit Could be Yuuuge for China

A freer people are a happier people In the past eight years world history has changed in an unprecedented way. Just this...

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Bitcoin, Blockchain and FinTech to the Brexit Rescue

The One Industry Unaffected by Brexit is RansomwareIt’s undeniable that there is a chance that after seeing Britain leave the EU that...

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The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more...

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The Flexible App Strategy

February 9, 2016


Dialogic has long been associated with communications applications.  Over the years, billions of dollars of value-added services have been enabled because an innovative, and revenue producing, application was “Built on Dialogic”.  We were the engine driving the applications.  Many of our hardware and software enabling products were and still are used in ways that we could not have imagined when we designed them. 

What to expect at MWC 2016

February 2, 2016



The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only 3 weeks away.  What are we to expect to see there, at least from a perspective of messaging and marketing?  Typically this is the show where overboard on marketing is the norm, as companies think that a cool unique message may actually draw a lead into their booth.

First of all, we’ll see the old guard complaining about the OTT guys. 

The Case for a Real-Time Application Delivery Controller

January 26, 2016

As the telecom infrastructure world moves to software, there are still “anti-pundits” that question the ability of software to scale and be reliable. Call them hardware bigots.  But their position is totally understandable.  Hardware has scaled in telecom for decades, and hardware architectures have proven to deliver five 9’s reliability. 

NFV Enables Experimentation and Innovation for MVNO

January 19, 2016

MVNO (Mobile Virtual Network Operator – companies like Virgin Mobile, Boost Mobile, and Cricket Wireless) operates like an MNO (mobile network operator – AT&T, Sprint, T-Mobile, and Verizon) but without a RAN (radio access network). Basically, MVNOs buy access to MNOs’ network services at a wholesale price, and sell the service as their own at retail prices. There are typically specialized service offerings under the MVNO’s name (such as different billing methods, or different phones, or some kind of vertical segment specialization), and if the MVNO does some kind of specialization, they would have their own equipment. 

Sucky IVR = Sucky Customer Experience. Use Visual IVR As A Solution

January 12, 2016

My wife ordered some “stuff” online from a major retailer.  No news there.  When the merchandise didn’t arrive within a week or so, she called the company to find out where it was.   When she called, I was drinking my morning coffee and she put the entire call on speakerphone because she was expecting to get put on hold.

What should 5G be?

January 5, 2016


There are no specs for 5G yet, but 2015 represented a year of activity about what it should be.  Let me review. 

First of all, there are user driven and network driven requirements. 

Key Advantages and Disadvantages of Open Source Software

December 29, 2015


Dialogic recently commissioned STL Partners to find out more about how service providers view open source software in their networks.  We went into this project understanding there are pros and cons associated with the use of open source.  This study goes into some more detail. Here is an abridged version of what we found:

Advantages:

Questions to ask in choosing the right VNF for your NFV Solution

December 22, 2015

 

Choosing the right Virtual Network Function (VNF) upfront is very important.  A modular piece of software that purports to run a VNF function (like a media server) is not a commoditized piece of software. One cannot just put a VNF in and then take it out and put another VNF of the same sort in and expect everything to be the same.  

2016 Predictions

December 15, 2015



Last week, I graded myself on the predictions I made for 2015.  This week, I’ll make my predictions for 2016.  I did OK for 2015, so I’m going to use the Magic 8 ball phone app to help me again.

NFV: My first prediction is that we’ll see someone claim that they have implemented an NFV network.  Given that 2015 was the year of NFV hype, it’s inevitable someone will make this claim. 



Grading My 2015 Predictions

December 8, 2015

Last year around this time, I made some predictions for the industry for 2015. How did I do?

My first prediction was about hearing about 5G big time, including seeing lots of signage in Mobile World Congress. 

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