Jim Machi : Industry Insight
Jim Machi

Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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End of Messaging?

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time.  And I’ve commented on some...

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Robocalls Call for Service Provider Intervention

Robocalls have been getting quite a bit of ink lately in the United States.  Robocalls are those annoying auto-dialer calls you may...

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Talari Adds Firewall, Features to SD-WAN solution

SD-WAN is another one of those growth areas in tech which often goes unnoticed. Some time back I went to visit Talari...

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Silicon Valley Will Crush You!

The amount of PR generated by tech companies mostly in Silicon Valley like Google, Apple, Samsung, Facebook, Tesla and Amazon is staggering....

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HD Voice Finally Comes of Age

It’s been quite a while since I wrote about HD voice.  When HD voice was first coming to the market 7 or...

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Tech Culture Will Separate Winners from Losers in The Digital Economy

The 2016 Tech Culture Award winners have been announced The outlook for tech workers has perhaps never been brighter as top tech...

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The Case for a Real-Time Application Delivery Controller

January 26, 2016

As the telecom infrastructure world moves to software, there are still “anti-pundits” that question the ability of software to scale and be reliable. Call them hardware bigots.  But their position is totally understandable.  Hardware has scaled in telecom for decades, and hardware architectures have proven to deliver five 9’s reliability. 

NFV Enables Experimentation and Innovation for MVNO

January 19, 2016

MVNO (Mobile Virtual Network Operator – companies like Virgin Mobile, Boost Mobile, and Cricket Wireless) operates like an MNO (mobile network operator – AT&T, Sprint, T-Mobile, and Verizon) but without a RAN (radio access network). Basically, MVNOs buy access to MNOs’ network services at a wholesale price, and sell the service as their own at retail prices. There are typically specialized service offerings under the MVNO’s name (such as different billing methods, or different phones, or some kind of vertical segment specialization), and if the MVNO does some kind of specialization, they would have their own equipment. 

Sucky IVR = Sucky Customer Experience. Use Visual IVR As A Solution

January 12, 2016

My wife ordered some “stuff” online from a major retailer.  No news there.  When the merchandise didn’t arrive within a week or so, she called the company to find out where it was.   When she called, I was drinking my morning coffee and she put the entire call on speakerphone because she was expecting to get put on hold.

What should 5G be?

January 5, 2016


There are no specs for 5G yet, but 2015 represented a year of activity about what it should be.  Let me review. 

First of all, there are user driven and network driven requirements. 

Key Advantages and Disadvantages of Open Source Software

December 29, 2015


Dialogic recently commissioned STL Partners to find out more about how service providers view open source software in their networks.  We went into this project understanding there are pros and cons associated with the use of open source.  This study goes into some more detail. Here is an abridged version of what we found:

Advantages:

Questions to ask in choosing the right VNF for your NFV Solution

December 22, 2015

 

Choosing the right Virtual Network Function (VNF) upfront is very important.  A modular piece of software that purports to run a VNF function (like a media server) is not a commoditized piece of software. One cannot just put a VNF in and then take it out and put another VNF of the same sort in and expect everything to be the same.  

2016 Predictions

December 15, 2015



Last week, I graded myself on the predictions I made for 2015.  This week, I’ll make my predictions for 2016.  I did OK for 2015, so I’m going to use the Magic 8 ball phone app to help me again.

NFV: My first prediction is that we’ll see someone claim that they have implemented an NFV network.  Given that 2015 was the year of NFV hype, it’s inevitable someone will make this claim. 



Grading My 2015 Predictions

December 8, 2015

Last year around this time, I made some predictions for the industry for 2015. How did I do?

My first prediction was about hearing about 5G big time, including seeing lots of signage in Mobile World Congress. 

Where is Open Source Software Likely to be found in SPs?

December 1, 2015

Dialogic recently commissioned STL Partners to find out more about how SPs view Open Source software in their networks.  We went into this project with the theory that SPs are less resistant to Open Source than they used to be.  And we found this to be true in that many SPs are in fact using it or openly considering using it. 

What is MANO and why do you need it?

November 24, 2015


MANO is a confusing topic.  What is it, why is it needed, and how do I get one? 

First, let’s talk about what MANO is. MANO (short for management and orchestration) essentially manages all cloud-based software network functions (VNFs) in a NFV architecture.

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