Jim Machi : Industry Insight
Jim Machi

Hosted PBX Sales Increasing

Blame some of it on the TDm-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Intel Buys Way into Tablets While $99 may be Microsoft Sweet Spot

Intel recently reported earnings and the takeaway is the company is going to focus more on Android and ramp up subsidies to...

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Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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The Interworking Protocols Mobile Users Don't Know They Need

September 24, 2013

The proliferation of LTE networks is making life pretty sweet – and fast – for mobile users right now. Consumers are spending more time watching videos from their smartphones and tablets, all the while never knowing the complex signaling protocols that are giving them a seamless experience, regardless of whether they’re roaming in and out of 3G and 4G territory. LTE’s signaling protocol, Diameter, makes the interactions with other networks possible, and it might be the most important enabler mobile consumers never heard of.

Let’s say you walk into a Starbucks.

Where is the 4G?

September 16, 2013

Last week, I was in the U.K. and I had a bit of a frustrating experience. I have 4G service in the U.S., and I own a 4G-capable smartphone. I know there is 4G service in the U.K., yet I couldn’t get the service working.

How the Rise of LTE is (Quietly) Changing User Behavior

September 10, 2013

One of the big, glittering bright spots in the mobile industry right now is shining straight out from LTE. Global deployments are ramping up – there are about 200 commercial LTE networks right now – and subscribers are signing on in huge numbers. Rapid growth always carries consequences, but some of the most significant repercussions are those that users barely notice, even though they are directly affected by them. Because of its speed, LTE delivers an attractive mobile on-ramp to the Internet, which is changing the way smartphone and tablet owners use their devices. 

IT Expo Gets Down to Earth

September 3, 2013

Last week, I attended IT Expo in Las Vegas, which is the last real horizontal communications tradeshow in the U.S.  The show covers a variety of topics and does it well. I would say the theme of this show was “getting down to earth,” which is a weird theme considering the show was in Las Vegas, which is about as fake as it can get. But the show did a very good job of covering the implementation of topics, such as WebRTC, mobile video, UC and cloud.

Is WiFi Withering Under LTE?

August 27, 2013

The August 19th edition of Mobile World Live featured a survey from EE saying “LTE is knocking public WiFi usage.” The article went on to say that WiFi usage among LTE users has decreased by 37 percent since April.  At a high level, this makes sense. Since LTE has speeds that make it equivalent to a mobile on-ramp to the internet, and assuming a relatively flat monthly data rate, then why not just stay on LTE if it’s fast enough and if it costs the same? You would too, right?

Part two: Choose your own endpoint for the best conference experience

August 20, 2013

As different endpoints come into play and different types of networks come into play, the mixing of the different codecs and the robustness of the underlying media server become even more important. As WebRTC begins to take hold, adding yet another type of codec and signaling into the conference, the mixing gets even more complicated. Sometimes, this mixing results in weird-sounding conferences, with such technical difficulties as echoing, differing loudness of participants, or some participants’ lines being dropped. 

Part one: How WebRTC can finally kill the boring, ineffective conference call

August 13, 2013

Phone conferences are boring, right?  You get your 800 number, call in, enter your pin code, and just like that – you’re dumped into what is far too often a painful conference call. How many times have you heard someone on a call ask, “Can you say that again?” Conference call participants don’t ask this question repeatedly because the sound quality is poor, but because the entire conference call format is boring and there are too many other distractions happening on their side of the phone. They’re emailing and instant messaging instead of engaging and collaborating.

If there's no "mobile" in your video development strategy, you're losing revenue

August 6, 2013

I’ll be speaking at the upcoming IT Expo West show in Las Vegas on August 27, where one of the topics I’ll be presenting on is, “How to make video part of your mobile strategy.” Mobile video is one of the most significant parts of the smartphone experience. YouTube’s most recent statistics report shows that mobile viewership makes up more than 25 percent of its global watch time, with more than one billion views a day. On certain carrier networks, mobile video traffic is responsible for as much as 70 percent of all mobile traffic, according to ByteMobile analysis. Further, the average iPad user generates three times the data traffic that an iPhone subscriber does.

What do I really think of NFV?

July 30, 2013

I’ve been writing a lot about NFV the past few months, and I’ve gotten a few comments like this one: “What do you really think about NFV?”  I get where these questions are coming from; my blogs about this topic have been largely educational – not editorial. NFV education is what the market needs, since this is a confusing topic with too much NFV/SDN hype coming out and too little actual information.  Indeed, this is why Dialogic partnered with Heavy Reading on an NFV whitepaper. ]

Top Questions from the Awesome NFV Webinar

July 23, 2013

On July 11th, Dialogic held a webinar with Light Reading called “The Rise of NFV and the Software Telco.” If you missed the live webcast, you can still download it on-demand, or read this whitepaper from Heavy Reading.  I actually like it so much I read it 17 times so far!  We had a great response to the webinar. Here are the top three questions from webinar attendees.

Q: How will virtualizing an SBC provide SIP trunking migration?

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