Jim Machi : Industry Insight
Jim Machi

Have You Reserved Your ITEXPO 2019 Booth and Sponsorship?

Practically every year since year 2000, one of my companies DIDx Inc has showcased services with an ITEXPO booth and given back...

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Internet Trends and the Impact on Enterprise Communications

You might be wondering why last week I wrote about the Cisco VNI and this week I’m writing about the Mary Meeker...

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Enterprise Data Traffic Trends

  The Cisco Visual Networking Index (VNI) report is a great place to look for internet data trends.  I took a look...

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2018 Rhode Island Blockchain Summit Live Blog

About to start. The hashtag is #ribs2018.David Paolo Founder and CEO of G Media Studios kicks off the day - our MC....

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Edge Computing and the Impact on the Enterprise

Back in March, I wrote a blog on Edge Computing.  I received a few comments from readers, so I want to address...

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The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

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The SmartHome, The Service Provider, and Connectivity

The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name...

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MVNO's Need Their Own Infrastructure To Differentiate

August 8, 2017

Mobile Virtual Network Operators (MVNOs) are increasingly investing in their own infrastructure. Why?  Because running on someone else’s mobile network and trying to differentiate via marketing / branding isn’t good enough anymore.  So MVNO’s are putting in some of their own infrastructure to use with the host network to create functional differentiation in addition to the marketing differentiation.

Future of the Multifunction Peripherals (MFP)

August 1, 2017



MFP’s (Multifunction Peripherals) take up valuable real estate in an enterprise office environment.  As the world goes more digital and more green, it stands to reason that there will be less printing, less scanning, and less faxing. But they will remain essential to the office for when you do need to print, scan, or fax. So, what can you do with them to maximize the real estate?

WebRTC for Business People - Update

July 25, 2017


Three or four years ago, when WebRTC was still a strange concept, Tsahi Levent-Levi wrote a paper called “WebRTC for Business People.” That paper helped a fledging community of application developers, vendors, service providers, and enterprises understand WebRTC.  He has updated that paper now in 2017 and you can obtain it here

There are quite a few nice tidbits in that paper, one key one being that WebRTC as a spec is still being standardized at the W3C and IETF.  

Unified Communications in the Cloud

July 18, 2017

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat determined by economics and the fact that enterprises have already set in place communications systems that have been paid for and work.  But let’s say that you as an enterprise have determined the time is right to move to UC.  Should it be premise-based or cloud-based?   Some enterprises are worried about losing control and want on-premise equipment. 

What Should the Next Generation SBC Be Able to Handle?

July 11, 2017

It’s strange to be writing about a next generation SBC, given that it seems only yesterday that SBCs came to the fore.  But alas, SBCs have been around for over 15 years now. The original SBC functions that were there to support peering for IP – IP networks, such as connectivity in the form of IPv4-IPv6 interworking, NAT traversal, and SIP protocol translations and security in the form of DoS support, toll fraud, signaling encryption, and packet protection are still very much important, but the SBC has been asked to do more these days.  So if you have an SBC from the “old days” it’s likely not pulling its weight.

Unified Communications Murkiness

June 27, 2017

Everyone is talking about UC these days.  But what is it?  And why hasn’t everyone deployed it yet?

First of all, UC is a murky topic.  Unified Communications at it’s most basic level is voice, email and presence/IM capability in an application. 

SIP Trunks and Whaaaat???...Gateways...but not SBCs?

June 20, 2017



Back in March, I wrote a blog about the PSTN sunset. But in reality legacy technologies are still in use.  I know this since we still sell them. Certainly, IP is growing and SIP Trunking is growing, but for most companies this means a gradual transition, not a full scale wipeout of existing technology. Why? 

Fax Still Going Strong

June 13, 2017


Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN technologies, continues to endure and keep going way past what the “pundits” may have predicted.  To me, that is because the pundits live in a very advanced world, and don’t understand how economics really shape enterprise business decisions. 

What's Going On with WebRTC? - June 2017 Update

June 6, 2017



The hype is dying down.  The press has moved onto IoT, NFV, and clouds.  WebRTC is yesterday’s news.  You don’t hear much about it anymore.  I haven’t written about it in a while even. 

Do We Really Need 5G Right Now?

May 30, 2017

Last week, I wrote about how great of a tool the Cisco VNI is for mobile trend analysis and how it might not be best to use as THE ONLY definitive future forward-looking mobile trend predicter. The reason I really started looking at the Feb 2017 report, though, was because I wanted to see what it said about WiFi offload. I just went off on a tangent last week.  This week, I return to the topic of WiFi offload.

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