Jim Machi : Industry Insight
Jim Machi

Can a Class 4 Softswitch run in the Cloud?

Can a Class 4 softswitch really run in the cloud?  This was a question I got at Mobile World Congress from a...

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Where's the Margin? (Part 1)

As much as I grumble often about the VoIP/UC providers and their lack of differentiation, SD-WAN is going to be just...

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First Hackproof Wi-Fi, then Grab Some IP Communications

While most of TMCnet blog readers want to monetize IP communications, most of the world just wants to be able to use...

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Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software...

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New Flowroute Customer Onboarding Platform Lubricates CSP Porting

Smoothly and effectively onboarding new enterprises is one of the most significant operational challenges for cloud communications providers. Flowroute is aiming squarely...

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CounterPath Bria-X Delivers Cost-Effective UCaaS Solution

In the 1990s Novell had a lock on servers in the enterprise. There was no Linux but SCO UNIX and IBM's AIX...

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Stupid Mistakes Lead to Kelihos Botnet Spam Lord Arrest

Russian Pyotr Levashov spread ransomware and other malicious software through the Kelihos botnet, possibly hacked the U.S. election and probably ran the...

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2016 State of WebRTC

July 26, 2016


Where are we really with WebRTC?  It’s not generating the buzz it used to. There are not many specialized conferences anymore.  Even the first big buzzy one, WebRTC Conference and Expo, which incidentally is next week, has renamed itself the “Real Time Web Solutions Conference.”  What’s going on?

What Your Life Might Look Like In An IoT World

July 19, 2016

In an IoT world, you’ll have a connected car. Your connected car has all kinds of sensors to detect when to brake, how your car is performing, etc., and a connected speaker that will communicate with you.  If your car stops suddenly and no brakes were applied, it might mean you got into a crash.  If you have the right app, you might find your car talking to you to see if you are OK.

M2M= Wingman to IoT and RTC

July 12, 2016



Last week, I discussed how IoT is changing the telecommunications industry, and the vast amount of data the industry will have to support (158 million years worth of HD video). Be sure to read part 1 if you missed it.

What will happen is that there will be APIs that enable services and applications to be generated from all this analysis of the data. We are seeing API conferences pop up and this is the key reason why. 

Relationship between IoT and RTC

July 5, 2016


Device connectivity and the Internet of Things (IoT) is taking the industry by storm.  IDC estimates that over 29 billion devices will be connected to the internet by 2020.  Cisco estimates over 50 billion connected devices.  And these devices will drive new industries and revenue streams to the tune of over $1.7 trillion dollars by 2020. 

Voice Revenue Decline - Scary or Under Control?

June 28, 2016


In March, Chetan Sharma released a 2015 US Mobile Market update report.  There are many interesting points in this report, but one thing I want to talk about today is that voice revenues declined by 24% and messaging revenues declined by 18%.  Wow, that’s a lot.  And since the overall mobile market increased in the US, that means data service revenue is increasing quite a bit. 

WebRTC and Cloud-based PBX - Can.do

June 21, 2016

A few weeks ago I attended and spoke at ByNet Expo in Israel. I spoke in the telecom track about the “Agile Network.”  Part of what I was talking about was the value of WebRTC and NFV going forward in terms of the profound impact and changes these technologies will have on telecom. 

During this event, I had an opportunity to meet with a number of our customers. 

Cisco VNI Repot on IoT / M2M connectivity

June 14, 2016

The Internet of Things is all about connectivity of everything.  While some IoT connectivity will be from wired devices and sensors, much of it will be from mobile connections.  But how does one measure mobile IoT adoption? According to the February 2016 Cisco VNI report, measuring the growth of smarter end-user devices and M2M connections is a clear indicator of the growth of IoT. 

Most Forgotten App Development Best Practice

June 7, 2016

On April 19, Dialogic’s Alan Percy hosted a webinar on “Application Development Best Practices.”  To listen to the webinar, please click here.  While I was listening to that webinar, I had my Product Management hat on.  In my blogs, I typically write about what’s going on in the market, but today will be different. I’m going to get into my product management persona for a bit.

Cisco VNI Report on Mobile Video

May 31, 2016

The past few weeks, I have mentioned the February 2016 Cisco VNI report to make some points about WiFi.  However, the Cisco VNI report also has some other very interesting information that I wanted to point out in the next few blogs. 

Today, I want to make some points about mobile video. 

ITW and the Importance of Services

May 24, 2016

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in importance in the industry (due to OTT Peer to Peer offerings such as Skype, etc.), this show has been more about what these minutes exchangers should do to grow.  As an example, a couple of years ago, I created a marketing piece specifically for this show about HD Voice due to the coming VoLTE offerings or WebRTC offerings, and transcoding this to other formats so that HD voice minutes could be part of an offering.  People looked at me askew those few years ago.

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