Jim Machi : Industry Insight
Jim Machi

API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to...

Full Story »

ITW and the Importance of Services

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in...

Full Story »

All About the API: The One Developer Event You Need

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need....

Full Story »

API of the Week: Use Flowroute to Access the Multibillion Dollar Telecom API Space

Flowroute is one of the companies in technology that “gets it” when it comes to APIs. Yes, I know APIs aren’t new…...

Full Story »

API of the Week: Vidyo APIs Add Value All Around Us

If you want your company to have a tremendous valuation, make it an integral part of a platform which allows others to...

Full Story »

The Growing Importance of VoWiFi Beyond VoLTE

Last week, I wrote about the importance of VoWiFi as an extension to the VoLTE strategy.  When you look at the chart...

Full Story »

The Opportunities of the Dark Web

What I learned from the first-ever dark web event. Yesterday, we held the world’s first Dark Web conference called Inside Dark Web...

Full Story »

The Importance of a Software Media Server/Media Resource Broker to Handle Diverse Multimedia Resource Requirements in a VoLTE Network

August 18, 2015


It would be nice sometimes to live in a bubble where you would only have to deal with what was in that bubble. If a Voice over LTE (VoLTE) network existed in a bubble, it would have known multimedia requirements in the form of the codecs and functions specified in the IR.92 and IR.94 voice and video specs. However, a VoLTE network , like us, does not exist in a bubble; that is, we both need to interact with our entire environment. It would be boring if we lived in a bubble anyway!


Exploring the Current Status of WebRTC

August 11, 2015


Last week I was doing some research on WebRTC and I noticed that a lot of the information related to this topic was not from 2015; rather, it was from 2013 or 2014. As a result I couldn’t help but wonder: Does that mean WebRTC is losing its steam, or have we entered a lull in the hype regarding WebRTC? 

My sense is that this lull period is typical of new technologies.


IPX Can Enable Revenue Innovation for Voice Wholesalers--Part II

August 4, 2015


In Part 1 of this series, I wrote about a couple of revenue generating ideas for IPX providers. So how can an IPX provider go about this?  Firstly, the IPX platform needs to be up-to-date as well as support IPX standards. Obviously Dialogic provides an IPX platform or I wouldn’t be writing about this, right?

IPX Can Enable Revenue Innovation for Voice Wholesalers--Part I

July 28, 2015


When I attended International Telecoms Week (ITW) back in May, I wrote about how voice wholesalers are looking to expand their business and innovate. IPX is an enabler for the revenue innovation that these voice wholesalers are looking for. There are a few reasons for this.

First, with IPX there is inclusion with both the various GSMA networks (i.e.

The Move to Software-based Telecom Infrastructure (NFV) is On

July 21, 2015

About a month ago Erik Linask, Group Editorial Director at TMC, asked me for my thoughts on network functions virtualization (NFV)—you can read the entire interview here.  One question he asked was why NFV adoption seems to be increasing.

My perspective on this is that, over the past few years, there have been more and more software-based network infrastructure products deployed; they are scalable, telco-hardened and cost-effective.  At the same time, cloud-based enterprise solutions such as Salesforce.com have shown powerful OPEX and CAPEX models.

There is Considerable Intelligence in Signaling Messages

July 14, 2015


I’ve written about mobile value added services (VAS) multiple times over the years.  While there is still a lot of money to be made with mobile VAS, there is no denying the fact that applications from third party businesses that use the cellular data network—so-called over-the-top (OTT) apps—are eating into traditional mobile VAS. Famously, SMS/texting revenue is declining due to next-generation communication services like What’s App, Facebook messaging, etc.

However, that doesn’t mean that all Mobile VAS is declining.


The Role of Media Servers in NG911 and e911

July 7, 2015

While we take for granted now that we can use text, video and data to communicate with each other, this is not yet the case for emergency communications. However, enhanced 911, or Next Generation 911, aims to enable emergency services to handle text, video or hi-def pictures, which is clearly invaluable for ensuring individual and communal safety. For example, the proliferation of smart phones has made it so that citizens can text police departments when in need of help. Or, they can send pictures of videos of emergency situations, which help enhance and accelerate the response of emergency services.

VoWiFi Will Play a Critical Role in Extending Voice Coverage

June 30, 2015

Voice over WiFi (VoWiFi)...what’s the big deal?  For instance, I can already engage in VoWiFi with some VoIP clients that are downloaded to my phone. The difference is that the subscriber, who may still be actually using the carrier data network, is now from a certain perspective not using the carrier network because the individual is now interacting with some kind of over-the-top content (OTT) app. 

From a carrier perspective, that’s not really acceptable as they are losing the main interface to the subscriber and becoming just a dumb pipe, which most of them don’t want to do since they’d lose significant ability to obtain additional revenue from the offering of value added services.

It's VoLTE Time

June 23, 2015



It’s Voice over LTE (VoLTE time). As we all know, the numbers of LTE networks and subscribers have been growing tremendously; the former, for instance, is expected to reach 460 by the end of 2015. And we’ve all enjoyed getting data via a more landline-like experience thanks to rapid LTE network connectivity.

From a voice perspective, however, VoLTE is still in its early developmental phases.



Video and Voice over LTE/ WiFi Requires a Media Server

June 16, 2015

With the LTE World Summit coming up next week, there will be much discussion about voice and video over LTE as well as voice and video over WiFi. I’ll be writing some blogs about those topics in the weeks to come.

There is no doubt that voice and video over LTE and WiFi is increasingly emerging; however, it’s  important to remember that the world is not still just a bubble of LTE networks. That is, if you want to place a call from an LTE network to a 3G network, signaling conversion must still take place (see my last blog for more on this). 

Featured Events