Jim Machi : Industry Insight
Jim Machi

SIP Trunks and Whaaaat???...Gateways...but not SBCs?

Back in March, I wrote a blog about the PSTN sunset. But in reality legacy technologies are still in use.  I know this since...

Full Story »

Waiting on the Channel

Whether it is TPX CEO Richard Jalkut or other channel executives, providers are impatiently waiting on the channel to jump off...

Full Story »

Solving the Data Analytics Skills Gap

Data analytics is doing absolutely amazing things for companies... Recently, Vodafone worked with a venture-backed company Celonis to improve efficiency. The results...

Full Story »

Don't Judge the Microsoft Surface Pro by its Reviews

Disclosure: we use an iPad Pro and iPhone and a Microsoft Surface Book on a daily basis so you can see we...

Full Story »

Fax Still Going Strong

Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN...

Full Story »

2 Blockbuster Deals

The VADs (value added distributors) are feeling the pinch of the growth of cloud, SAAS, SD-WAN, managed services - amid the...

Full Story »

The Accordion Channel Strategy

An Accordion is a musical instrument that is stretched and squeezed while the piano like keys are played. A better analogy...

Full Story »

What I'm Seeing at MWC 2016 Right Now

February 23, 2016



Mobile World Congress is like the Super Bowl of the mobile industry.  The crowd comes hoping to see a great game, the players take the field and perform, over the top outings are the half-time show, and the crazy marketing are the commercials.  Some are great, and some are not.  On the marketing side, what I expected to see, I saw.

Next-Generation Services at WebRTC Japan

February 16, 2016




Today I spoke at WebRTC Conference Japan.  My message was about how next generation services will really be what drives the future of WebRTC. Take for example, Romo. Romo is an affordable, personal robot that uses your iDevice as his brain with WebRTC.


The Flexible App Strategy

February 9, 2016


Dialogic has long been associated with communications applications.  Over the years, billions of dollars of value-added services have been enabled because an innovative, and revenue producing, application was “Built on Dialogic”.  We were the engine driving the applications.  Many of our hardware and software enabling products were and still are used in ways that we could not have imagined when we designed them. 

What to expect at MWC 2016

February 2, 2016



The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only 3 weeks away.  What are we to expect to see there, at least from a perspective of messaging and marketing?  Typically this is the show where overboard on marketing is the norm, as companies think that a cool unique message may actually draw a lead into their booth.

First of all, we’ll see the old guard complaining about the OTT guys. 

The Case for a Real-Time Application Delivery Controller

January 26, 2016

As the telecom infrastructure world moves to software, there are still “anti-pundits” that question the ability of software to scale and be reliable. Call them hardware bigots.  But their position is totally understandable.  Hardware has scaled in telecom for decades, and hardware architectures have proven to deliver five 9’s reliability. 

NFV Enables Experimentation and Innovation for MVNO

January 19, 2016

MVNO (Mobile Virtual Network Operator – companies like Virgin Mobile, Boost Mobile, and Cricket Wireless) operates like an MNO (mobile network operator – AT&T, Sprint, T-Mobile, and Verizon) but without a RAN (radio access network). Basically, MVNOs buy access to MNOs’ network services at a wholesale price, and sell the service as their own at retail prices. There are typically specialized service offerings under the MVNO’s name (such as different billing methods, or different phones, or some kind of vertical segment specialization), and if the MVNO does some kind of specialization, they would have their own equipment. 

Sucky IVR = Sucky Customer Experience. Use Visual IVR As A Solution

January 12, 2016

My wife ordered some “stuff” online from a major retailer.  No news there.  When the merchandise didn’t arrive within a week or so, she called the company to find out where it was.   When she called, I was drinking my morning coffee and she put the entire call on speakerphone because she was expecting to get put on hold.

What should 5G be?

January 5, 2016


There are no specs for 5G yet, but 2015 represented a year of activity about what it should be.  Let me review. 

First of all, there are user driven and network driven requirements. 

Key Advantages and Disadvantages of Open Source Software

December 29, 2015


Dialogic recently commissioned STL Partners to find out more about how service providers view open source software in their networks.  We went into this project understanding there are pros and cons associated with the use of open source.  This study goes into some more detail. Here is an abridged version of what we found:

Advantages:

Questions to ask in choosing the right VNF for your NFV Solution

December 22, 2015

 

Choosing the right Virtual Network Function (VNF) upfront is very important.  A modular piece of software that purports to run a VNF function (like a media server) is not a commoditized piece of software. One cannot just put a VNF in and then take it out and put another VNF of the same sort in and expect everything to be the same.  

Featured Events