Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Nuance Brings Artificial Intelligence to the Omnichannel World

The robots aren’t coming, they are here is all I could think of today as I mulled over my notes from a...

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NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Allahwala and Vance on Increasing Innovation with Asterisk

August 16, 2009

Rehan Allahwala, CEO of Super Technologies, Inc. and inventor of DIDX and Virtual Phone Line, Greg Vance, of Digium, and I were kind of "think tanking"  in the CommunicAsia conference press room where we thought it would be quiet. Loud in there, but not as loud as the conference exhibition areas, so...

The discussion begins with Asterisk training programs needed in the India, Pakistan and Bangladesh region because of the extreme fertility and plethora of talented engineers. From there, we hear of the need for training partners in the complete APEC region from eastern to western and from northern to southern parts of Asia. Perhaps collaborations at a reasonable price for DCAP certification among universities and Digium?

Load Balancing an idea at Cluecon 2008, Reality 2009

August 10, 2009

Yameen at Cluecon

August 10, 2009

Tweens were the Market, but Now the INDYs

August 4, 2009

iViaWorld, B2B Travel Portal Uses SMS, VOIP, SIP

July 26, 2009

List of IP Communications Related Videos on Metacafe

July 26, 2009

Philippines' Cities Evaluated by Next Wave Cities

July 26, 2009

Another reason for IP communications companies to take part in the ITU Telecom World 2009 in Geneva, Switzerland. See sponsor pages, media partner list, exhibit, register and sign up as press. ITU's event only occurs every few years. Don't miss.

"THE COMMISSION on Information and Communications Technology (CICT) is bent on building an ICT hub in every province in the country, having seen the importance of ICT in economic development and nation-building.

During the launch of the Next Wave Cities 2009 annual report yesterday, CICT Chair Ray Anthony Roxas-Chua III said the commission would constantly update its list of cities to be assessed under the Next Wave Cities program, identifying urban centers most suited for business process outsourcing operations."

More information is at Business Inquirer, the original source!





Musicians Interest VoIP Companies at Imagine Cup

July 26, 2009

Eavesdrop on Facebook Wall: iPhone or Nokia?

July 26, 2009

Want to eavesdrop?

Copy of Mary Anne Tolentino's Facebook wall discussion on Nokia or iPhone...

Mary Anne Tolentino... someone told me Texting in iphone is quite challenging. I tested it a few days ago in the apple store, medyo hard nga....easier with N97. Ergo, I need to decide will it be N97 or Iphone 3GS?



Cool to See Conferences Using Social Marketing Tools

July 22, 2009

And some in a very natural and inviting way.

Check out the following and decide who is leveraging the best. SEM (social engine marketing) is a hot tool for monetizing IP communications, especially if you're a natural!

Cluecon Aug 4-6, 2009 in Chicago, IL
On Linkedin
On Facebook events and groups
On Twitter

ITCN Asia Aug. 11-13, 2009 in Karachi, Pakistan
On Linkedin
On Facebook events 

ITEXPO West, 4G Wireless Evolution Sept. 1-3, 2009 in Los Angeles, CA
On Linkedin
On Facebook events and pages
On Twitter

4G World scheduled Sept. 15-18, 2009 in Chicago, IL
On Linkedin
On Facebook events and pages
On Twitter
 
ITU Telecom World Oct. 5-9, 2009 in Geneva, Switzerland
On Linkedin
On Facebook events
On Twitter

CTIA Wireless I.T. & Entertainment® Oct. in San Diego, CA
On Linkedin
On Facebook events and pages

SUPERCOMM Oct. 21-23, 2009 in Chicago, IL
On Linkedin
On Facebook events and pages
On Twitter

5th Annual VoIP Conference and Expo Oct. 28-29, 2009 in Chicago, IL
Illinois Institute of Technology, Wheaton, IL campus
On Linkedin
On Facebook events and pages
On Twitter (not directly but you can follow Warren Bent who will keep you posted)










































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