Monetizing IP Communications

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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17th Annual India Convergence, Legalization of VoIP!

December 11, 2008

While many emerging and developed countries are mired in over-zealous government telecommunications regulation on voIP, India is a trend-setter. Check out the news here on the *legalization of voIP at VoIP-Info.org.

As a result, the 17th Annual India Convergence conference is going to be the international business deal making hub in Asia for the gathering of global trend-setting IP communications related companies March 18-20, 2009 in New Delhi at the Pragati Maidan.

DIDX is a media partner for 17th Convergence India 2009 conference because of the future-thinking, entrepreneurial attitude of the India government telecom department and its many DIDX wholesale member clients' interest in Asia.

Copied directly from the conference schedule URL...

Tagged: conference, convergence, DIDX, DIDXchange, facebook, india, legal, networking, new delhi, pragati maidan, Rehan Allahwala, social, tmc, tmcnet, voip : Related Tags: india convergence, annual india, tracks• information, india, tracks•, mobile

Modular Data Centers: Partnering with Universities and Municipalities

December 4, 2008

Tagged: Access, bowen., chuck, communications, continuity, didx, disaster, Donnie, instant, ispcon, jaguar, manto, media, neworks, prepareness, smith, sponsor : Related Tags:

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What will you do in 2009? Capitalize on ITEXPO 2009

November 28, 2008

Feeling squeezed?

You've got a great company, innovative services, you're all dressed up and nowhere to go?

Sign up to attend ITEXPO East in Miami set for Feb. 2-4, 2009. Thousands from around the globe will be in one place, ITEXPO. See videos from past USA and international participants on the Youtube channel. Clips of Digium, Celtrek, D2 Technologies, TW Telecom, FaxSipIT, Fonality, DIDX, an angel investor, Trixbox, GotVoice in Russian, German, Spanish, Swahili and English on topics such as open source, Asterisk, call centers, unified messaging, converged applications, voip, voice to email, embedded systems, peering, hosted rebranded softswitches and CRM platforms... www.itexpo.com is where you sign up, get your flight lined up while it's inexpensive, and if you are international, click here to see Coming to America Getting your Visitor's Visa at

http://travel.state.gov/visa/temp/types/types_1264.html and more in detail http://travel.state.gov/visa/temp/types/types_1286.html.

Tagged: 4g, communications, converged, d2 technologies, didx, digium, economic crisis, FAXsipit, fonality, gotvoice, itexpo, messaging, mobile, social networking, telecom, trixbox, tw, unified, voip, wireless : Related Tags: types types, travel state, itexpo, types

Eavesdrop on IPiFony and FrogNet re: Leveraging Open Source

November 26, 2008

Listen in on two of telephony industry's brightest minds of Matthew Hardeman of IPiFony and two guys from FrogNet after an ISPCON session in November 2008 in San Jose. Watch and hear at Viddler.com.

Frognet started in 1996 as a dial-up ISP company. The availability of open source telephony software is only one part of the business operation equation. Other real costs to manage an ISP business include price of equipment acquisition, human capital, training, data conversion and integration. More importantly, finding and hiring motivated CS talent must be factored into this equation.

The three guys discuss the other costs for internet service providers.

Tagged: anne tredway, brian coburn, didx, Frognet, IPiFony, ispcon, leveraging open source, Matthew Hardeman, media sponsor, monetizing ip communications, sip, softswitch, voip : Related Tags: service providers, internet service, frognet, telephony, source

Want to Leverage ISP Email something like Yahoo and Google do?

November 19, 2008

Tagged: ad, adknowledge, communications, email leverage, google, ispcon, monetize, online, pay per click, target, william intrater, yahoo : Related Tags: adknowledge

Guangdong, China's Jessica Zhu and Vopromote at ISPCON

November 18, 2008

Tagged: chinese, guangdong, interview, isp, ispcon, itexpo, jessica zhu, mandarin, voip : Related Tags:

Zain Group CEO Beats Global Business Luminaries

November 10, 2008

Dr. Saad Al Barrak, CEO of Zain Group, won CEO Middle East magazine's Telecom CEO of the Year award and Bespoke magazine's 2008 Visionary award last month in Durban, South Africa (where my friends and business partners Herman and Melinda Dewitt are.) Others who were nominated for the awards: Kingdom Holding's Prince Alwaleed Bin Talal; Coca-Cola's Chairman, Neville Isdell; China Exim Bank's President Li Ruogu; Shun Tak Shipping's Founder Stanley Ho and General Electric's Chairman, Jeff Immelt.

It "recently rebranded all its operations from Celtel to Zain on August 1, 2008. Africa customers make up two-thirds of Zain's total customer base." My colleague Rehan Ahmed was in Kenya (Nov. 2-7 to catch the predicted Obama win celebrations there for business re: DIDX) one of the countries where Zain was originally launched in 2006. We've been following this company from that moment to now and forward.

Why? As I have blogged before, they offer free roaming in 22 countries (out 190 possible on Earth).

Tagged: celtel, ceo middle east, durban, herman dewitt, jeff immelt, kenya, li ruogu, neville isdell, obama, prince alwaleed bin talal, rehan ahmed, saad al barrak, south africa, stanley ho, zain : Related Tags: business

Wireless Broadband: Conflict and Convergence

November 6, 2008

Using a reader-friendly approach that minimizes industry jargon wherever possible, the book Wireless Broadband: Conflict and Convergence clearly explains the business, regulatory, and technology issues of the future market for wireless services, covering:
• Broadband and the information society
• Drivers of broadband consumption
• Global wireless market analysis
• Broadband IP core networks
• Convergence finally arrives
• Contention and conflict: regulatory, political, financial, and standards

Who are the authors? Vern Fotheringham and Chetan Sharma! Check out some blogs and websites about them or belong to them...