Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Corrections to an Article on Acquisitions of CommPartners

May 10, 2011

Image via Wikipedia

Bankrupt one year and purchased the next … that’s CommPartners’ Hosted Services to Momentum Telecom and its carrier side to Point1. Russian mobile giant with subscribers in South Asia, Russia, Africa and Middle East buys a tiny mobile sleeper.

Ask anyone in the Open Source and telecommunications community around the globe who CommPartners is? A typical answer would be, “Oh, they are the ones key to keeping http://www.voip-info.org going.” Another … “aren’t they based in Las Vegas?” CommPartners has had some all time lows including filing bankruptcy in 2010.

You Even Taught Scareware to Repent and Secure the Internet

May 6, 2011

Sometimes you and I just have to take time out to think, create and play a little. Here's the script:

Your video is so viral,

Millions of Memes have recommended it.

Years ago, you built a virtual city.

Now, more than 6 million Second Lifers live and work there.







Techistan-sponsored SIP Survey of IP Communications' Companies Results by Graham Francis

April 5, 2011























Hot results of Techistan-sponsored, DIDX-inspired @MrSip's professional, neutral and fair, well-prepared and executed The SIP School SIP Survey is out and published! The data was gathered online and face to face ... before, during and after Enterprise Connect, a conference held in March 2011 in Orlando.

One UK CEO stated, "I have a contact in a large service provider company that has told me, he's never been so busy taking SIP Trunks out of customer sites and replacing them with ISDN lines."

What?????

"We've seen similar results - basically "across the board" issues from codecs to NAT traversal issues. Call transfer and faxes are the two big surprises too.



























Failure, It is Anyone's Fault but Mine

April 4, 2011

Image via Wikipedia

When The Times invited several eminent authors to write essays on the theme "What's Wrong with the World?" Chesterton's contribution took the form of a letter: "Dear Sirs, I am. Sincerely yours, G. K. Chesterton."


It's been a while since I posted anything on this, one of my blog areas, that of http://blog.tmcnet.com.

Cloud Computing Compliments Cold Climates

January 10, 2011

Image by Getty Images via @daylife

The title's a tongue twister for your practice.

I know it's cold when certain things add to the slight clutter on my work desk or netbook bag: gloves, scarf and Burt's Bees Beeswax lip balm with clove oil. The temp in Pensacola got as low as 31 degrees Fahrenheit this morning. Shivers ... brrrrrr.

Who is Going to Be There - ITEXPO East 2011 Networking

December 29, 2010

Image by Stuck in Customs via Flickr

It depends on who will be there. Isn't that what you think when someone asks, "Will you join us?"

Who will be at some of the coolest, absolute business-developing events during ITEXPO East and what, when, and where? The most interesting people in IP anything! Stay informed, my friends.

Invaluable Synonyms with a Positive Connotation List

December 22, 2010

Here I am right smack-dab in the middle of all kinds of IP communicationsand social media services our company Super Technologiesis involved in, and one problem I have as I write is trying to find the right word or phrase, especially positive-sounding ones, and not old worn-out stuff like "out of the box" or "cutting edge." So ... I'm looking for worldwide help in adding more positive synomyms to this list. What a great help this can be for writers, bloggers, entrepreneurs, marketers, and other typesof authors. Please add a comment on this post with your suggestions to add and how I can link your suggestion back to you, like your website, blog, Linkedin profile, Twitter feed, or Facebook page.

Make 2011 a Year You are Prepared for Success

December 17, 2010

Image via Wikipedia

Has your database server been compromised by the "dd_ssh" botnet, and now you have to completely reinstall the machine? Your sprinkler system went off into your server room through a window for your 100-seat call center? Your Asterisk PBX was destroyed? You had no back-ups and no disaster recovery plan?

Let's Make Cloud Communications Clear

December 17, 2010

Image via Wikipedia

Not long ago, I interviewed Raju of Zohocorp in which he explained in easy to understand terms what is cloud computing. (He was preparing to be a keynote speaking at a Cloud Computing Summit in Hong Kong. He shared the difference between cloud computing and software as a service and explained how his company serves needs of SMBs.) Cloud communications is one area of cloud computing.

Let's learn the fundamentals of cloud-based communications business models, and deployment strategies among industry experts and friends. This business model can reduce burdens of your support teams and help them to use efforts in more crucial tasks such as customer interaction.

Participate in the DIDX and Level3/Comcast Debacle Talk with me on VUC

December 2, 2010

Every Friday at 12 Noon Eastern Time (9AM Pacific) – 12 noon EST! Check for world timezone conversion


The VoIP Users Conference is a weekly live discussion about VoIP, SIP, Asterisk and all kinds of telephony-related topics. The conference has been running for three years.

Dec. 3, 2010 at 12 noon EST (USA time zone), login to the VoIP Users' Conference via Skype:vuc.me, +1 (415) 800-5469, or sip:200901@login.zipdx.com and be a part of a live conversation with me Suzanne Bowen, vice president of Super Technologies, about my trek in VoIP since 1994, issues and benefits of DIDX and virtual phone lines, and ideas on the future of voice, as well as the Comcast and Level 3 peering story.

See http://www.voipusersconference.org/ and http://gigaom.com/2010/12/01/comcast-level-3-battle/.






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