I am privileged to work with a great team at TMC.

 

One of the things our team does exceptionally well is organize webinars, and I saw two upcoming events to which I wanted to draw your attention.

 

First on Thursday, April 23rd at 10am PT/1pm ET UTOPY is presenting a real-world case study that will highlight the successful deployment of their speech analytics solution with E-LOAN.

 

In fact, Michael Miller, VP Customer Care, E-LOAN will be presenting his real life experiences, so it's an opportunity to hear firsthand how that firm has seen a 41% improvement in sales conversion and a $2M increase in incremental revenue annually by deploying UTOPY's speech analytics solution.

 

Register now for this interactive and informative session!

 

 

And then on the 28th of April, Tuvox will be presenting a webinar titled 5 Ways To Stop The Flow Of Money Out Of Your Contact Center. In this economy, you just can't miss the chance to get this type of expert advice when it comes to saving money!

 

The webinar will take place on Tuesday, April 28th at 2:00p ET/11:00a PT, and there is no charge for this event.

 

For registration information, please visit http://www.tuvox.com/webcast9/

 

If you are responsible for customer service or customer care, you need to attend these events to see how you might be saving money.