The most recent survey results are up. In our ongoing partnership with Intellicom Analytics, we have been exploring a number of enterprise communications related topics.

 

This week’s survey addresses the value businesses derive from Instant Messaging (IM).

 

With more than 700 responses coming in from all Global Regions, the findings show that 68% of North American businesses, are utilizing IM. In other global regions the number rises to 77% of enterprises reporting use of IM for business purposes.

 

Of the respondents that are utilizing Instant Messaging, use of Enterprise-grade IM heavily outstrips use of Public IM services by a 3-to-1 margin.

 

Make sure to check out the full analysis here.