Month: February 2006

GenBand

Be on the lookout for General Bandwidth to change their name. They are now six years old, will become GenBand
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CallMiner

Here is a real cool blog entry from fellow blogger Dan Rua, Managing Partner of Inflexion Partners on the future
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Remote Support

Remote support is becoming a bigger part of contact centers and the support process in general. In more and more
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Directory Assistance Comes to VoIP

For years I have written about how service providers have been charging the public for a non-service. What I mean
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TMC News Snapshots

Here is a new service from TMCnet – News Snapshots™ that will allow you to have a single page to
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PPLive and Net Neutrality

I was a bit harsh when I said it was game over for the LECs in a recent blog entry
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VoIP, Nortel, Blackberry and Google Analysis

You can learn a great deal about the VoIP and broader communications and technology markets if you just listen (or
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Top 8 Things to do if Blackberry Gets Shut Down

8) Meet your family for the first time since your company (or government) gave you one7) Run to the store
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Blackberry Saga Continues

The saga that is the NTP versus Rim case may soon be (hopefully) coming to an end. The judge is
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VoIP and CRM Happenings

My youngest daughter woke up a few times last night meaning of course I got a late start which translates
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