Day: August 21, 2008

Nortel Buys DiamondWare

For over six years I have been espousing the virtues of 3D, stereo voice conversations with articles  and ITEXPO demonstrations
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Yes, FiOS was a Good Idea

I find the debate over FiOS to be incredible. Some Investors didn’t think the investment made sense and analysts even
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Tell Your Call Center Story: Go To Hawaii

Interactive Intelligence has a really interesting contest going on… Outrageous Interactions. The goal is to tell the most unusual but
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