Category: Call Center
Call centers are responsible for so much but often don’t get the credit they deserve. In the early 1990s it
The average employee gets more than 50 messages every day on up to seven devices and today Microsoft and Nortel
I am in New York today with Greg Galitzine on my way to the Innovative Communications Alliance meeting which is
Please make sure to bring a valid ID – passport, driver’s license, etc to ITEXPO next week. The expo takes
I am at a good friend’s house today and they have a problem with their laptop. My friend is a
I just finished up my keynote presentation for the Alpha 911 class of the Purple Heart Foundation and got a
It look likes 2007 is in full swing with the first announcements coming from Internet Telephony Conference & Expo already.
It is not too late to book your flights to ITEXPO I just went to Expedia and checked
I didn’t think it was possible to have a 2 billion dollar company in the software market that I didn’t