Category: AI

AIOps Vendor Dynatrace Files IPO

AIOps Vendor Dynatrace Files IPO

Dynatrace describes its company as providing software intelligence for the enterprise cloud consisting of AIOps, cloud infrastructure monitoring, APM and
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ScienceLogic Ranked Top 3 Global AIOps Provider

ScienceLogic Ranked Top 3 Global AIOps Provider

We’ve had a few interviews with David Link the founder and president of ScienceLogic over the years and we are
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IBM Watson Ads Builder Enables Unique Consumer Conversations

IBM Watson Ads Builder Enables Unique Consumer Conversations

IBM Watson is no stranger to chatbots as it works with a number of leading contact center companies to provide
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Future of Work News: Dell, Microsoft, Walmart and Stripe

Future of Work News: Dell, Microsoft, Walmart and Stripe

Its been a big week for the Future of Work. Perhaps the biggest news came from Stripe – they decided
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HIPAA Compliance, APIs Continue to Fuel Phone.com Growth

“We recently announced more than 30 thousand small businesses across the U.S. and Canada and there are two major factors
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Masergy Helps Clients Achieve Digital Ambitions

Masergy Helps Clients Achieve Digital Ambitions

Masergy has found itself at the convergence point of numerous fast-growing markets at a time when companies are growing, investing
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ZaiLab Powers the Contact Center With Happier Agents

ZaiLab Powers the Contact Center With Happier Agents

“Zailab is an AI-powered, born-in-the cloud contact center solution, focused on 100 agents and below,” says Michael Cibelli, SVP of
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New x.ai Chrome Extension Seamlessly Integrates Scheduling Into Workflows

The future of work is here! Lightweight and easy to install, the x.ai Chrome extension integrates their AI scheduling assistants
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Omilia Conversational AI Expands into Cloud

Omilia is a software company focusing on customer service automation. They have an AI system commercially deployed at large scale.
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The Case for Edge Computing gets Stronger as IIC and OpenFog Unite

The Case for Edge Computing gets Stronger as IIC and OpenFog Unite

Edge computing has a very bright future – it is absolutely inevitable. If you are unconvinced, we invite you to
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