Category: IP Communications

Truphone bills itself as the first global network operator and in an age where international roaming bills can run up

One of the biggest disappointments in the world of tech predictions has to be the enterprise social space. For years,

Metaswitch Forum 2014 will kick off soon, stay tuned. Any second now – its 8:05 am in New Orleans The

A while back, I had a chance to go to MWC (news and analysis) in Barcelona, Spain and like many

Updated April 3rd 2014: added “Enterprise” after each mention of Alcaterl-Lucent and clarified the role of the coprocessor in the

The traditional telco is dead – the case for moving to COTS technology is just too compelling. This is a

Aspect has been expanding the capabilities of its portfolio as well as its deployment options. They have made a bunch

ShoreTel Touts Low TCO and Cloud/Premise Integration I just had a chance to meet with Mark Roberts, CMO of ShoreTel

  The UC space is alive and well even as it moves from the customer premise to the cloud. To

Remember when I told you about the new Interactive Intelligence call center makeover which could be worth millions to your