Category: ITEXPO

Great news. Fonality FtOCC (pronounced F-Talk) Technician Certification is sold out at next week’s ITEXPO in Los Angeles, CA. There

The following comments are from Nortel’s Tony Rybczynski regarding the new relationship between Microsoft and Cisco. I found them interesting

I recently had the opportunity to ask Patricia Tessier, vice president of Product and Marketing at MOBIVOX, about deploying Skype,

One of the most satisfying parts of my job is working with smaller and newer companies and helping them become

As the worlds of Skype, SIP and Asterisk become ever more popular, it was only a matter of time before

Accomplished VoIP blogger Dan York will be speaking at ITEXPO in about a week in Los Angeles.

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our

Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave

A call center outage could be disastrous for your business. Some of the largest call centers sell millions of dollars

This is my next Customer Interaction Solutions High Priority column. If memory serves it will be the October, 2007 issue.