When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally running. Stack8 was founded in 2010 to address this gap by bringing enterprise UC systems closer to what...
Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very small - brake pads, reducing the momentum of a vehicle weighing thousands of pounds.A learning curve is friction. Multiple...
McDonald's is famous for asking customers if they want fries with their order and as a result, over the years, they have generated millions of dollars of extra profit. We can all learn a little something from this worldwide purveyor...
Sometimes you need to go backward to go forward is what we thought when we met for an exclusive interview with VTech execs to discuss a new line of products bringing together the best of Vtech with its recent...
As resellers evolve from selling telecom hardware like PBXs to UCaaS, they often need help to figure out how to do it successfully. Beyond the financial challenges inherent in going from a CAPEX to a monthly recurring (MRR) model are the...
Yeastar, a Chinese UC, gateway and phone player just announced its Yeastar Cloud PBX will be unveiled at ITEXPO next month in Florida. “We are excited to be back at ITEXPO East again this year,” said Alan Shen, CEO of...
Bryan Martin of 8x8 told us the company's new Communications Cloud is analogous to the other clouds companies have in place - marketing and sales for example. The service combines UC, collaboration, contact center and analytics into a single streamlined...
At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions I asked was what is the end-result of the Avaya bankruptcy on the mind of people making purchasing...
8x8 has seen its stock triple in the past five years as they move upmarket and take share from telecom hardware players. Interestingly, this increment is the exact same amount of time its been since ShoreTel acquired M5 to provide...
IHS Markit has named Broadsoft the global Unified Communications as a Service (UCaaS) platform leader, with 38% of the total worldwide UCaaS seats running on its platforms, as of the second quarter of 2016. According to the IHS study, the...
Communications is often sold as a commodity. What once cost dollars a minute is often free today but everyone knows that if you can find a way to take a commodity product and alter it – even slightly, you can...
Cloud computing providers are all the rage these days and cloud communications is no exception. Witness the growth of 8x8 as well as the M&A interest in the space evidenced by the recent acquisition of M5 Networks by ShoreTel and...
Breaking news from ITEXPO West 2011 in Austin, Texas.Hosted communications, video and VoIP pioneer 8x8 has just purchased Contactual, formerly known as White Pajama. I have been visiting 8x8 for about 15 years and when you enter their HQ the...
Bryan Martin, CEO of 8x8 speaks to TheStreet.com regarding how his company compares to Skype - how long it has been in VoIP and and his vision for the future. It's worth a watch - and reminds me that 8x8...
While many technology decisions are made based upon what analysts or the media think, these sources can be flawed as they involve relationships – sometimes financial which could potentially skew how a specific company may be rated by the media...
A humble thank you to my followers who came out in support of ITEXPO this past week in Miami. Thank you conferees who braved a tough economic climate and came to the show. I also want to extend appreciation...
We have been seeing a surge of registrations for TMC's ITEXPO, the hotel room block has been oversold for over a month and we feel the industry getting more excited than ever for ITEXPO - the ultimate event which brings...
Good news for those of you who have been asking me when the videos of the major sessions at ITEXPO will be posted. They now are. The video page is located here and I cut and pasted some of them...
The TMC team never sleeps and as soon as yesterday had posted over a dozen interviews of some of the movers and shakers in the service provider and enterprise communications space. These interviews were from ITEXPO East 2009 which took...
Here at ITEXPO East 2009 in Miami I had a chance to speak with Bryan Martin the CEO of 8x8 the company behind the Packet8 VoIP service for consumers and SMBs. At ITEXPO last year in Los Angeles the company...
Hi all, thought it made sense to pass along this press release TMC is about to put out so you know what is happening at ITEXPO this Monday-Wednesday in Miami. Hope to see you there soon. Oh -- and I...
In my conversations with many in the telecom industry they tell me they are very excited about coming to ITEXPO next month in Miami. They explain, now is the best time to be at a communications show which not only...
In meetings with companies in the communications industry such as Polycom and many others, they tell me sales of video products have done very well these past years. Distributors and resellers tell me this category of product outsells just...
Breaking News There is big news out of ITEXPO this week in Los Angeles. 8x8 and Microsoft just released the news that the two companies will be working together to offer Packet8 VoIP SIP trunking service with the Microsoft...
Last month I discussed a rumor regarding 8x8/Packet8 providing SIP trunking services. It turns out this rumor was true as today the company released the news they will not only provide SIP trunking but a more comprehensive product they call...