Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Fongo Adds Free Texting to Dell Voice

September 18, 2012


Dell and their partner Fongo just released a new version of their Dell Voice mobile app with free unlimited Fongo Messaging, unlimited text messaging (SMS), voice quality & stability improvements, and lower data usage. I voiced my skepticism in a post back in February that this joint venture would succeed. I'm still a bit skeptical, however, I do think if someone is going to offer something for "free", then it could entire users to try it out.  They also give you a free phone number and will even port your existing phone number for $25.

Gartner's 'Magic Quadrant for UC' - Cisco Bests Microsoft - Not!

September 11, 2012

Gartner recently posted their Magic Quadrant for Unified Communications along with their analysis of the UC market. As always Gartner's research is a fascinating and insightful read, but I do take slight issue where they positioned Cisco and Microsoft. First let's take a look at the Magic Quadrant:

You will see that Cisco and Microsoft are nearly touching one another and the top two companies within the Magic Quadrant, but Cisco slightly beats Microsoft in both the "leaders" and "visionaries" categories. I don't take issue with Cisco in the "leaders" category, since clearly Cisco has been doing enterprise VoIP, video conferencing and indeed UC longer than Microsoft with many more deployments.

I do however take issue with Cisco beating Microsoft in the "visionaries" category.



Kindle Fire HD Awesomeness!

September 6, 2012


The all new Kindle Fire sports a faster processor, double the memory, and 40% faster performance - at $159. Is Amazon CEO Steve Bezos insane? That's a ridiculously low price, but if anyone can subsidize a tablet with paid content it's Amazon.com. Bezos said Amazon wants to produce "the best tablet any price."

CloudTC Glass 1000 Android IP Phone Adds New Features

September 5, 2012


Peter Radizeski informed me that CloudTC has a new software update for their Android-based Glass 1000 IP phone, which adds some nice new features. I'm in the process of testing/reviewing the Glass 1000 so I'm going to have to download the latest firmware and try out the new features.

The newest Glass Phone Software Release 2.3.3 adds Bluetooth headset and Handsfree Profiles support. The Glass platform can now support replaceable third-party phone apps via the Glass VoIP Phone API. You can now create your own telephony UI to distinguish your offering.


OBi202 Review

August 31, 2012


Obihai's line of VoIP products that allow users to BYOD (Bring Your Own Device) instead of being locked to specific VoIP hardware has made Obihai a hit with fans of BYOD. Further, Obihai's analog telephone adapter (ATA) products offer both SIP and Google Voice connectivity making it a very versatile device choice to host your various phone service providers. Obihai's products can even give you FREE unlimited phone minutes to anywhere in the U.S. by leveraging Google Voice's 100% free calling.

Obihai sent me the OBi202 and the new OBiBT Bluetooth adapter for a review and I have to say I was very impressed.


Gadget Lovers Rejoice! AAA Battery Delivery!

August 29, 2012

Have you ever had a gadget or toy stop working because the batteries died? Of course you have. Worse, have you or Santa Claus forgotten to include batteries in the Christmas stockings to be used with the various children's toys and games? If you've ever had to experience your own child with those sad, sullen eyes looking up at you in disappointment because they cannot play with their newfangled toy on Christmas, you know it is not a fun feeling.

Making a battery run on Christmas is no fun and most stores are closed.

Google Pimps Nexus 7 tablet on Google home page

August 28, 2012


Rich Tehrani discovered that Google is pimping their Nexus 7 tablet on Google's home page which is renowned for being advertising-free. The Nexus 7 (built by Asus) is the first tablet developed under Google, and is the first device to run Android 4.1 / Jelly Bean, the latest version of Google's mobile operating system. Considering the Samsung (Android) $1+ billion defeat to Apple, perhaps Google who has a huge stake in Android is flipping the bird to Apple.

Google to Apple: "You think you got massive eyeballs viewing iPhones and iPads? Well watch this!


New Samsung Series 7 & Series 5 All-in-One PCs Feature Windows 8 & Gesture Recognition

August 28, 2012


Samsung today unveiled the Series 7 and Series 5 computers which are all-in-one PCs running Windows 8 with a touch-screen and gesture recognition. The Series 7 will be available in 23" and 27" versions, both of which utilize a 1080p touchscreen. It includes a small keyboard, which can be tucked under the display's metal stand saving on desk space. The 23" Series 7 runs a Core i5 CPU with 6GB of RAM, 1TB of storage and Intel Graphics 4000.

24's Jack Bauer Bakes Explosive Cupcakes for Hilarious Acer Aspire S5 Ultrabook Ad

August 22, 2012

How to install Windows Media Center in Windows 8 Pro RTM

August 21, 2012


If you're wondering how to install Windows Media Center in Windows 8 Pro RTM, you've come to the right place. After installing Windows 8 Pro RTM using a MSDN / TechNet key I noticed Windows Media Center was gone. I use Windows Media Center for DVR, Photo Gallery, Netflix, Hulu, Home videos, playing ripped Blu-ray .iso movie images, and more - all connected to my 55" TV over HDMI. Then I remembered reading about how Microsoft was trying to keep the licensing costs of Windows 8 down and one way was by not licensing various codecs, as they explained here:
Our partners have shared clear concerns over the costs associated with codec licensing for traditional media playback, especially as Windows 8 enables an unprecedented variety of form factors.


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