VoIP & Gadgets Blog

10 Lessons from Volleyball, Part 2

By Peter on Thursday, May 23

Part 1 of the 10 Business Lessons from Volleyball can be found here. In volleyball, the only play you control yourself is...

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Tagged sales, strategy, volleyball

CloudTC and N-Able Acquired

By Peter on Wednesday, May 22

"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...

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Tagged hosted pbx, itexpo, mergers, phone system, RMM

ProfitBricks: Where InfiniBand Meets Cloud 2.0

By Rich Tehrani on Wednesday, May 22

In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...

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Tagged amazon, cloud computing, data center, ec2, infiniband, interop, profitbricks, public cloud, technology

Proactive Care Puts Operators One Step Ahead

By Peter Bernstein on Monday, May 20

By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent

Monitoring and analyzing network data proactively saves operators time, money, and customers.

When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.

The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.

Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.

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Tagged Alcatel-Lucent, big data, customer care, KPIs, network monitoring, procativecare | Responses

10 Lessons from Volleyball

By Peter on Monday, May 20

I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...

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Tagged hiring, strategy, volleyball

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

By Rich Tehrani on Friday, May 17

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...

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Tagged emerging threats, interop, malware, security

NFV-Based Software Telcos Need OSS/BSS Interoperability

By Rich Tehrani on Friday, May 17

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...

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Tagged bss, carrier, ericsson, huawei, interoperability, nfv, nokia siemens networks, nsn, oss, sdn, software telco

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With Steve Jobs' Passing is Flash for the iPhone/iPad Now Possible?

October 11, 2011

Everyone in the technology world - and the world in general - mourns Steve Jobs' passing. My Facebook News Feed is still filled with friends who changed their profile photo to something Apple or Steve Jobs related. But I do have a bone to pick with Steve Jobs' decision to block Flash on Apple's iOS devices.

Steve Jobs gave his thoughts on Flash back in 2010. When Steve Jobs and Apple blocked Adobe Flash from Apple's popular line of mobile devices (iPhone, iPad, iPod touch), Steve's main claims against Flash were that it was too processor-heavy, a battery hog, security issues, performance issues, and that HTML5 was a better standard for the future.

Posted in Android, Apple, Gadgets, Google, Mobile Phones, TMCnet, Wireless

Tagged: adobe, apple, flash, html5, ios, ipad, iphone, iphone 4s, steve jobs : Related Tags: third party, market share, mobile devices, youtube videos, apple steve, flash

Andrea SuperBeam Buds Headset review

October 11, 2011

We all have come to love our stereo headsets featuring separate audio channels for both the left and right ear, but what about dual or stereo microphones? If stereo speakers makes 'sounds' better for you, why can't stereo microphones make 'sounds' better for the remote party on Skype or a 3rd party called via your mobile phone?

Well, Andrea believe their SuperBeam Buds answers that question. Featuring a unique boom-less design, each of the two earbuds has a microphone built-in enabling true binaural surround sound recordings. These two mics (one at each ear) leverage Andrea's patented Adaptive Beam Forming to cancel unwanted background noise without the need for a clunky boom mic stretching across your cheek to your lips.

The SuperBeam buds also somes with a HD USB-based sound card, which bypasses a computer's lower-grade sound card for better fidelity and gain.

Posted in Accessories, Gadgets, Headsets, Reviews, Skype, VoIP, Wireless

Tagged: andrea, dual mics, earbuds, headset, microphone, skype, stereo, superbeam, voip : Related Tags: noise cancellation, mobile phone, audiocommander software, background noise, cancellation turned, noise

Facebook for IPad Launches

October 10, 2011

Facebook 4.0 adds native iPad support instead of using the iPhone version. It also includes high-res photos, games, chat, and more. About time! Trying it out myself right now.

Posted in VoIP

Netflix Abandons Qwikster DVD Name - Goes Back to Unified Netflix Name

October 10, 2011

Remember how much I hated that Netflix was spinning off their DVD-by-mail service to a new name called Qwikster? Well it appears I was not alone in thinking this was a bad move. Netflix has apparently had a change of heart:

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

This means no change: one website, one account, one password… in other words, no Qwikster.

Perhaps the owner of that (non-Netflix) Qwikster Twitter account wasn't willing to give up the name? That said, I'm glad Netflix decided to keep a single name.

Posted in Home Entertainment, Internet, TMCnet

Tagged: blueray, dvd, movies, netflix, qwikster, streaming, tv, video : Related Tags: netflix, qwikster

Quadruple rainbow caught on camera

October 6, 2011

Forget double rainbow! Quadruple rainbow caught on camera. And for those nostalgic rainbow types here's the original Songify-ied double-rainbow! Thank you Sun for the YouTube hilarity.

Posted in Internet, Personal and Humor, Technology and Science

Tagged: double rainbow, humor, quadruple, rainbow : Related Tags: quadruple rainbow, rainbow caught, double rainbow, caught camera, rainbow

Cisco UC320W Review

October 5, 2011

Cisco isn’t known for hitting the SOHO/SMB space of 1-24 users, even with their feature-rich, but not entirely inexpensive Unified Communications Manager Express (UCME) product line. UCME’s sweet spot is 30-100 users, while Cisco’s new UC 320W product works with 1-24 users, with a sweet spot of 4-16 users. Also, the big brother to the UC320W, the UC500 has a sweet spot of 12-80 users addressing the small to mid-sized market. The list price of a UC320W system with 10 users, including voicemail is just $995, which is under the psychological $1,000 price-point.

Posted in Cisco, Reviews, SIP, TMCnet, Unified Communications, VoIP

Tagged: analog, cisco, fxo, ip-pbx, review, sip, smb, uc, uc320w, unified communications, voip : Related Tags: price point, including voicemail, voicemail email, phone systems, phone system, cisco

New Xirrus XR Wireless Array - Faster Wi-Fi with Modular Pricing

October 5, 2011

Steven Wastie, Xirrus's Chief Marketing Officer informed me that Xirrus ($70 million annual revenue) today released their next-generation wireless platform, the XR Wireless Array, which is their 3rd-generation Wi-Fi modular wireless switch. Xirrus's goal is to ensure high performance wireless networks, whose explosive growth is being driven by mobile devices including laptops, mobile smartphones and tablets, such as the iPad. Xirrus products are used at high-attendance conference and events, including Dreamforce, ITEXPO, and others.

Unlike traditional APs which use omnidirectional radios, Xirrus combines directional antennas with multiple radios together with a virtualized controller in a unique modular architecture that allows you to go completely down to the number of radios installed. The It enables you to have anywhere from 4 to 16 modular 802.11n Access Points with 450Mbps throughput Access Points. Modular XR platforms supports up to 32 total internal plus external remote radios for extended coverage.

Posted in Apple, Gadgets, Internet, Mobile Phones, PDAs & Handhelds, TMCnet, Technology and Science, Wireless

Tagged: packet capture, steve wastie, wi-fi, wireless, xirrus, xms, xr array, xr-4000, xr-6000 : Related Tags: access points, wireless array, modular architecture, based device, directional antennas, xirrus

Apple iPhone 5 Coverage Brings down Engadget

October 4, 2011

Engadget a popular tech blogs appear to be down. Engadget is completely offline which Gizmodo initially partially loaded for me. But after a refresh Gizmodo appears back to normal. All this due to the live blogging coverage of the iPhone 5 announcement being made today! Wow, the power of Apple to bring down a popular gadget blog!

Update:
Weird. Gizmodo loads in Internet Explorer but not Firefox. So a partial outage by Gizmodo. The message you will often see on Engadget today is "Http/1.1 Service Unavailable"

Update 2:
The Apple Store is down. Image you see:

Posted in Apple, Gadgets, Mobile Phones, TMCnet

Tagged: apple, engadget, gizmodo, iphone 5, mobile phone, wireless : Related Tags: engadget, gizmodo, apple

Google Bankrolls $100M to Get into Video Entertainment Biz

October 4, 2011

Last week I reported how Amazon should buy HBO or at least start creating their own TV shows and movies so they can be in control of their own destiny. I also mentioned last week Apple and Google as also potentially getting into the entertainment content creation business. Well it turns out I was prescient since it is now being reported that Google is getting into entertainment content creation. So Hollywood there is a new sheriff in town!

From The Next Web:

According to a recent tweet by Wall Street Journal’s Marketplace Editor, Dennis K. Berman, Google is reportedly putting up $100 million for new, original content on YouTube, including a big deal with Tony Hawk, the retired professional skateboarder and actor.

Posted in Google, Home Entertainment, Internet

Tagged: apple, google, hbo, home entertainment, movies, shows, tv, video, youtube : Related Tags: getting entertainment, entertainment shows, start creating, content creation, entertainment content, google

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