Hyperconnectivity is with us and people take different approaches to cope with the challenges. As Mike Zafirovski, Nortel’s CEO, says “Technology has left us all with a chronic case of attention deficit disorder and we are all hard-pressed to find the time and peace for an uninterrupted read of even a newspaper.”
So how are organizations coping with these challenges?
Citizenship and Immigration Canada has asked all employees to implement a "BlackBerry blackout" between 7 p.m. and 7 a.m. and on weekends to help employees strike a better work-life balance.
US Cellular has established email-free Fridays, to reduce email overload and improve personal productivity.
Nortel has rolled out unified communications across its entire employee base of over 30,000 employees, many of whom are mobile using laptops and/or Blackberry devices. One of the key features is the ability for employees to personalize who can reach them over which device as a function of time of day. For example, on weekends, I can direct calls from my boss to my voicemail and push him a web page showing my favorite vacation spot (!), while calls from my peers ring my cell and my laptop for immediate communications
More broadly, MikeZ observes “We must harness emerging intelligent technologies such as Unified Communications and Service Oriented Architecture. Imagine what is possible when communications functions and location are integrated into a company’s business applications and workflow processes.” This takes the personal Hyperconnectivity challenge in to a enterprise-wide business opportunity.
How are you managing Hyperconnectivity? Does a professional sitting in Singapore or London, ee it differently from one in NYC?