Year: 2024

AI-Connect by Phone.com: A Leap Forward in AI-Assisted Customer Interactions

AI-Connect by Phone.com: A Leap Forward in AI-Assisted Customer Interactions

In the current inflationary environment where costs and interest rates have both risen rapidly – many companies must urgently do
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Rich Tehrani Link Page

Rich Tehrani Link Page

CEO of Media and Conference Company TMC: We host the ITEXPO #TECHSUPERSHOW. Includes IoT Evolution, MSP Expo and Generative AI
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David Erickson: Hopes to Revolutionize Communications with Phound

David Erickson: Hopes to Revolutionize Communications with Phound

David Erickson, a name synonymous with innovation in the telecommunications realm, has been at the forefront of transforming how people
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Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage, a global leader in cloud communications, has added exciting enhancements in noise cancellation technology and AI-driven capabilities. These enhancements
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Cyara Enhances AI and Assurance Services in the CX Space

Cyara Enhances AI and Assurance Services in the CX Space

Cyara, an award-winning company specializing in customer experience (CX) assurance, is making significant strides in enhancing its AI capabilities and
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MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec, known for its innovations in contact center technology, recently showcased enhancements to its AI-based analytics and quality assurance tools.
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What is a Data Lake

What is a Data Lake

Some fun weekend reading: Snowflake was one of the companies that really popularized data lakes and they made themselves into
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How LeapXpert Combines Consumer Messaging with Enterprise Security and Compliance

How LeapXpert Combines Consumer Messaging with Enterprise Security and Compliance

Messaging sprawl has gotten out of hand – with the need for the typical person to check multiple email accounts,
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GoTo Unveils Contact Center Pro and GoPilot, Helping to Redefine Business Communications and IT Support

GoTo Unveils Contact Center Pro and GoPilot, Helping to Redefine Business Communications and IT Support

In a move to help transform the landscape of IT management, support, and business communications, GoTo has unveiled two innovative
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GTT Communications: Pioneering the Future of Managed Network and Security Services

GTT Communications: Pioneering the Future of Managed Network and Security Services

GTT Communications, Inc., well-known for its managed network and security services to multinational organizations, is helping to reshape the industry
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