Key Takeaways: There’s been a quiet gap in the AI conversation. Not the hype around models. Not the explosion of
Key Takeaways: At a recent industry event, conversations around the future of the contact center kept circling back to one
Key Takeaways What We Heard from 35 Companies on the Floor ITEXPO #TECHSUPERSHOW 2026 ran February 10–12 in Fort Lauderdale,
Craig Walker has done something very few founders manage to pull off once, let alone repeatedly. He launched GrandCentral, which
Key Takeaways:• Enterprises are rediscovering voice as AI makes it cheaper and easier to integrate into CX workflows• AVOXI’s Trusted
Key Takeaways: • AI agents are evolving from chat tools into autonomous systems capable of executing multi step tasks across
Key Takeaways• A cyberattack tied to an Iran aligned hacking group disrupted Stryker’s global network environment• The attack affected manufacturing,
Key Takeaways• Unified Office submitted comments to the FCC arguing that authenticated caller identity information is being altered or mislabeled
Key Takeaways At its recent GTC conference in San Jose, Nvidia made something clear. The next phase of AI will
Key Takeaways: Something has quietly shifted in the telecom ecosystem. For years, voice and UCaaS were sold primarily through traditional
