Sangoma has quietly built a communications empire – while many weren’t watching, they made strategic acquisition after acquisition and now
It’s interesting to see how companies can find themselves at the right place at the right time. Amazon is a
One of the biggest challenges to traveling has been taking off your shoes and removing the laptops from bags. When
In the past we have written about Cyara providing CX assurance in the cloud as companies embark upon digital transformation.
It is rare we spot an incredible idea, share it with our loyal readers like you and have to wait
Life is moving fast towards a subscription model. Microsoft Office 365, Teams, Disaster Recovery-as-a-Service, Infrastructure-as-a-service, etc. Of course, UCaaS is
Our favorite definition of future of work is AI enabling workers to become more productive and efficient. Just like Microsoft
8×8 and RingCentral have not been shy about touting their video solutions as they see collaboration as a natural, adjacent
During the dotcom days we often made trips to San Jose and Washington, DC to meet with tech companies and
Having been in and covering the call center space since the 1980s, before the term call center was invented, we