Author: Rich Tehrani

Why Teledynamics Is Betting on Hardware, Hybrid PBX, and Channel Driven Savings

Why Teledynamics Is Betting on Hardware, Hybrid PBX, and Channel Driven Savings

As the communications market keeps shifting toward AI and cloud driven services, another trend is quietly reappearing. Some customers are
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GoTo Leans Into Vertical Strategy to Give Partners an Edge

GoTo Leans Into Vertical Strategy to Give Partners an Edge

As the communications and CX market continues to evolve, one trend is becoming harder to ignore. Customers are no longer
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Your Next Customer Might Not Be Human: What Happened When My Car Chose My Car Wash

Your Next Customer Might Not Be Human: What Happened When My Car Chose My Car Wash

Key Takeaways: Earlier today, I got in my car near Milford, CT with a simple goal: get a car wash.
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VoIP Supply Expands Platform Vision While Doubling Down on Service

VoIP Supply Expands Platform Vision While Doubling Down on Service

As consolidation continues across the telecom and distribution landscape, a growing number of providers are being absorbed into larger platforms,
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Zoom Pushes Partner First Strategy as It Expands MSP Focus

Zoom Pushes Partner First Strategy as It Expands MSP Focus

As the collaboration market continues to shift toward AI driven workflows and integrated platforms, vendors are being forced to rethink
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Inside Microsoft’s Push to Turn Its Marketplace Into a Channel Powerhouse

Inside Microsoft’s Push to Turn Its Marketplace Into a Channel Powerhouse

As hyperscalers continue competing for developer mindshare and enterprise workloads, a quieter battle is unfolding. It is not just about
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Thread’s Bet: AI Service Desks That Replace Dispatch, Not Technicians

Thread’s Bet: AI Service Desks That Replace Dispatch, Not Technicians

As AI adoption accelerates across the MSP landscape, most of the conversation has centered on tools. Tools to monitor. Tools
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ThreatDown Rebuilds Go to Market Around Channel First Strategy

ThreatDown Rebuilds Go to Market Around Channel First Strategy

As cyber threats continue to evolve toward automation and AI driven attacks, security vendors are under pressure to not only
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From Voice to AI Outcomes: RingCentral’s Next Phase in UC and CX

From Voice to AI Outcomes: RingCentral’s Next Phase in UC and CX

As AI continues to reshape the communications landscape, vendors are being forced to rethink how they position value. It is
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Mako Networks Targets Retail and Petroleum With Security First Architecture

Mako Networks Targets Retail and Petroleum With Security First Architecture

As retail and petroleum operators continue to modernize their infrastructure, the pressure to balance security, uptime, and cost has only
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