Author: Rich Tehrani

Most Companies Aren’t Getting Their Expected AI ROI

Most Companies Aren’t Getting Their Expected AI ROI

There’s a powerful moment happening right now with generative AI — and it’s easily one of the most consequential shifts
Read More
Congrats to ITEXPO Exhibitors Ooma and Phone.com on Major Merger News!

Congrats to ITEXPO Exhibitors Ooma and Phone.com on Major Merger News!

Key Takeaways For companies operating in the cloud communications space, scale often separates steady performance from real pricing power. Ooma’s
Read More
OpenAI Signals a Shift Toward Proactive, Personalized AI for Business

OpenAI Signals a Shift Toward Proactive, Personalized AI for Business

Key Takeaways:• OpenAI is transitioning from reactive chatbots to proactive, agentic AI capable of anticipating user needs.• Advanced tiers, such
Read More
Malicious LLM Tools Lower the Barrier for Cybercrime

Malicious LLM Tools Lower the Barrier for Cybercrime

Key Takeaways: Cybercrime is entering a new phase. Dark-web forums and even open GitHub repositories are distributing custom large language
Read More
Augmentt Raises $18 Million Series A to Expand Security Automation for MSPs

Augmentt Raises $18 Million Series A to Expand Security Automation for MSPs

Key Takeaways: Augmentt announced that it has raised $18 million in a Series A funding round led by Camber Partners,
Read More
Major U.S. banks face possible data leak after vendor hack

Major U.S. banks face possible data leak after vendor hack

Key takeaways A vendor to U.S. real-estate lenders disclosed that it had been breached on November 12, and subsequently one
Read More
Supply-Chain Hack on Salesforce Ecosystem Exposes Data from 200+ Organizations

Supply-Chain Hack on Salesforce Ecosystem Exposes Data from 200+ Organizations

Key Takeaways An incident affecting the Salesforce ecosystem has surfaced with indications of a serious third-party app breach. Salesforce disclosed
Read More
SonicWall’s MPSS Drives a New Phase of Growth for CT Solutions

SonicWall’s MPSS Drives a New Phase of Growth for CT Solutions

Key Takeaways:• CT Solutions adopted SonicWall’s Managed Protection Security Suite to streamline firewall management and strengthen client security.• Daniel Rhodes
Read More
Can Agentic AI Save SaaS? Marc Benioff’s Next Big Bet

Can Agentic AI Save SaaS? Marc Benioff’s Next Big Bet

Key Takeaways: Marc Benioff has been through a major technology storm before. Salesforce was born in the late nineties, rode
Read More
Cisco’s Aruna Ravichandran on AI, Purpose-Driven Marketing, and the Future of Human-Agent Collaboration

Cisco’s Aruna Ravichandran on AI, Purpose-Driven Marketing, and the Future of Human-Agent Collaboration

Key Takeaways: When Cisco’s Aruna Ravichandran sat down with me for a recent The Tech Authority interview, the conversation was
Read More