Category: CRM

I just learned that Apple has listed the new TMCnet for iPhone link on their site. This is really great

  One of the most fascinating articles I have read in a long while is about the Siemens global bribery

Oracle is amazing. They reported their numbers last night and although they said future sales will be down around 10%

Comcast has been known for poor customer service in the past but is now on the leading edge and should

More calls, more CEOs, more problems. There seem to be more and more companies coming out of the woodwork who

For those of us in telecom and tech, there is obvious concern about where the economy is headed – just

I am moderating a webinar on SaaS in the contact center and it starts in 20 minutes. You can listen

While layoffs take place in the hundreds of thousands, at least one industry has some bright spots in terms of

Dialogic has officially acquired the communications platforms division of NMS as of Friday evening and I had the opportunity to

While many of you were busy in the malls this past weekend or trying to find the best price on