Category: Avaya

Before all ITEXPO events I do a final proofread of the show directory and this one may be the biggest

Speech analytics in greater demand At the recent SpeechTek 2011 conference in New York I gained some great insight into

If you are working with a phone system maker who isn’t innovating rapidly, beware – their days could be numbered.

It is an unusual occurrence for me to receive a call from any company to discuss their support. Generally the

Quad moves to the cloud, has native Cius tablet support and offers better interoperability Last week I took a train

When Avaya first spun out of Lucent about a decade ago they launched an ad campaign with weird characters on

This past January I wrote a piece which compared Mitel to ShoreTel titled Is ShoreTel filling the Nortel Void and

This week at IAUG – the Avaya user group event in Las Vegas the company launched a new program called

Avaya Press and Analyst SMB Live Blog. At an Avaya Event here in New York City, the company is set

It took about 45 minutes or so but the stuck train is moving for now and I can’t wait to