Category: CRM

This week, we have a total of nine TMC team members traveling to industry events. Dave Rodriguez, Erik Linask and

Avaya has certainly made unified communications history today with a suite of announcements that will certainly rattle the competitive landscape.

Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced

Few things annoy me  as much as poor e-mail interactions with companies I either purchase from or am thinking of

The clash between U.S.-based companies and outsourcers continues as outsourcing companies such as Infosys Technologies, Wipro, Cognizant Technology Solutions and

Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in

TMCnet’s latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some

I was traveling yesterday and I didn’t get a chance to communicate with my blog readers in the detail I

AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of