Category: Social Networking

Tom Keating and our tech/design team have been spending a good deal of time improving TMCnet’s main site and blogs

In a number of my meetings with companies in the tech and telecom space over the last few years, they

It is no wonder that in a slowing economy there is an increased focus on customers, CRM technology and practices.

Objectivity is the subject of today’s thoughts – primarily because I came across a pretty harsh criticism of me being

Nortel is an interesting company from the perspective that they have an inherent advantage in their product development as they

  As crazy as it sounds, twittering babies (in the womb) will soon be commonplace. There are medical reasons why

Comcast has been known for poor customer service in the past but is now on the leading edge and should

In Australia there are some cases in which you can send legally binding documents to people via social networking sites.

In a promising move, Yahoo will add social features to its mail service and increase the “sociability” of many of

Good news. For those of you looking for Jon Arnold’s blog and that well thought-out content which helps service providers,