Category: Social Networking

Critics might say, in the history of M&A, it is difficult to recall one instance where more jobs were created

Over the last decade, social CRM has given companies a voice on a 24×7 basis – if they so choose.

Suzanne Bowen is one of the best and brightest in social marketing in the tech and telecom space and she

Before all ITEXPO events I do a final proofread of the show directory and this one may be the biggest

What a month for Twitter – On the first of August, TMCnet reported that a suicidal tweet resulted in a

Speech analytics in greater demand At the recent SpeechTek 2011 conference in New York I gained some great insight into

Disintermediation and disruption is fascinating – it is amazing to watch how a company can destroy an entire industry overnight.

Protests, riots and flash mobs are popping up all over the world from Greece to London and Israel to the

You may remember when I trashed newspapers for not innovating and then looking for taxpayer handouts? Well I did –

Marketing departments have never had to deal with the level of technology and complexity that exists today. SEO, social, deal