Technical problems prevented some Comcast customers New England from accessing Google’s servers. In a widely-published statement, Comcast said “there was
Please enjoy my September, 2006 High Priority column from Customer Interaction Solutions Magazine. It was a real rush meeting Marc.
My take on AOL’s decision to eliminate its TotalTalk VoIP service is that Vonage and the cable companies have raised
Is it just me? If I can’t find it on Google I give up. Certainly this is not always the
If you haven’t tried the new Writely word processor – the company was recently purchased by Google and has an
What happens when you use Google search technology to ferret out information hidden in your enterprise archives? According to this
Few companies strike fear in the heart of Microsoft and the incumbent telephone companies like Google. Analysts and journalists seem
One would surmise from this news that Google will launch a news portal that keeps users on its site. Or
Here are recent stories of interest. My favorite has to be Survey: IPods More Popular Than Beer followed by QUALCOMM’s