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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Pesky Copper Problem

August 1, 2014

Cloud, Cloud, Cl...Shut Up!

July 31, 2014

Continuing from yesterday's Access is Still Pretty Good, Microsoft is trying to coach its partners on how to sell cloud services (like Office365) since it is different than how partners were selling Hosted Exchange and Small Business Server.

Microsoft's BAD TIP #1: Talk cloud, cloud, cloud with customers. It isn't about premise versus cloud. It is about Business Needs, Goals and desired outcomes.

Access is Still Pretty Good

July 30, 2014

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom. I am calling bullsh!t to that right now.

The LD business is still making money (especially in Canada). The dial-up business is still propping up our friends at EarthLink and their rivals at NetZero and AOL.

The UCaaS Business Right Now

July 24, 2014

I wish I knew what the UCaaS business was. The UCaaS (Unified Communication as-a-service) business is projected to be $23.34 Billion by 2019, according to MarketsandMarkets.

"MarketsandMarkets forecasts the Unified Communication as-a-service (UCaaS) market to grow from $13.10 billion in 2014 to $23.34 billion in 2019. This represents a Compound Annual Growth Rate (CAGR) of 12.2% from 2014 to 2019." Those are some pretty specific numbers.

The Attitude of Gratitude

July 24, 2014

What goes on in my personal and business life usually shows up in my writing. These past couple of weeks have been stressful. Last night and this morning, Zig Ziglar has been stuck in my head. His Attitude of Gratitude.

The Whirl Factor

July 22, 2014

There was a good blog post on the TDCloud blog titled, "What's Your "Whirl Factor?" It was a good read.

"If the industry as a whole knew how awesome your product was--if they really understood all the differentiating features and the benefits of using it--would they still get behind it? Would sales people actively sell it? Would customers be lining up to buy it?"

The Customer is Always Right

July 16, 2014

Seth Godin reminded me this morning that the customer is always right - or he won't be a customer for long.

This comes at a good time, because a recent conference call about latency on a Layer 2 private line had me biting my cheek. With the industry average SLA being 44 ms of latency on a private line, anything in the single digits is considered excellent connectivity.

Every device - switch or router - adds a little latency.

The Expanding Channel Programs

July 16, 2014

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding.

First up, is VZ opens Enterprise accounts to channel partners. I say this with caution because the history of VZ's program has always been a yo-yo.

AireSpring launched AireContact to the channel.

Many Moves

July 15, 2014

Softbank is ready to announce that it is merging with T-Mobile. It seems that Softbank CEO, which owns most of Sprint, went around the FCC by buying the German parent company. CP is reporting that "SoftBank, Sprint's majority owner, has reportedly reached a "basic agreement" to buy T-Mobile USA's counterpart, Deutsche Telekom."

Integra made its second purchase in 2014 by grabbing WCI.

More Verizon Netflix Buffering

July 11, 2014

On Verizon's public policy blog, there is a response to the Netflix buffering issue - sort of. It's kind of funny. "Verizon received an email from a customer in Los Angeles asking why he was not getting a good experience watching Netflix on his 75 Mbps FiOS connection." So you sold a customer a 75MB broadband circuit -- something that they would NEVER fully utilize. And then they can't get a 3MB video stream.

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