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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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An Exchange Alternative with UC

July 9, 2014

Icewarp: I have seen them around (since 2001) but didn't really know what they did. I spoke with them at the WebRTC Expo in Atlanta. Icewarp is a replacement for Microsoft Exchange server. (All those Microsoft partners who still want to make money selling Exchange, hello!)

Agents May Not Like This

July 9, 2014

Verizon's re-launch of its channel (after quite a few starts and stops) came with a new channel chief, Janet Schijns. In an interview in CP magazine, she makes some points for the channel.

The buying patterns are changing. So many components of this simple statement.

Some Data Center M&A

July 7, 2014

Zayo acquired Atlanta NAP, just in time to file its S-1 with the SEC in preparation for a public offering (aka IPO). Over the years, Zayo has acquired many Atlanta based fiber assets - such as AFS and US Carrier. The addition of AtlantaNAP and its 72000 square feet of space will go nicely with its roughly 600 route miles of metro fiber. [source]

The Snowden Effect on US Cloud Sales

June 30, 2014

There are a couple of articles on Telecom Ramblings (here and here) about the Snowden effect on US cloud and network hardware sales.

On the one hand, a US company losing a big contract in Europe is a bad thing. On the other hand, it is the bed that they made years ago to regain monopoly standing and become a company too big to fail.

Kind of funny for Germany to be so upset; they spy on every one too.

More VoIP M&A: Onvoy Buys Vitelity

June 30, 2014

An unnamed source sent me the press release that Onvoy is buying Vitelity. It reads, "Onvoy, LLC, a leading provider of national and international carrier services, has completed the acquisition of Vitelity assets, including all Vitelity customer contracts and user agreements. During the next several months we will further connect the Vitelity platform to Onvoy's national voice network, greatly expanding geographic reach, resilience, and scale for Vitelity customers, while maintaining the innovations and online experience Vitelity offers today."

It was announced a couple of days ago on DSLR.

Are You Getting Rejected By Cable?

June 30, 2014

I hear a lot of stories about cable: (1) About a one-third order drop out rate due to no facilities: (2) Intensive paperwork for orders and quotes; and (3) clean orders are rare, which causes rejections that result in delays and extra time. Oh, and even worse:

A change in Comcast's process is making clean paperwork even more important. Effective immediately, Comcast's direct team may now take over any order that is rejected for more than four business days; causing partners to lose the order.

What Cloud is Supposed to Do

June 26, 2014

Selling Storage in a Free For All Market

June 25, 2014

I say consumer storage market because for small business with less than 15 employees, consumer apps are used. Earlier this week, Microsoft offered 1TB of storage on OneDrive to Office365 customers. (Thx Pete Davis for the heads-up.)

Today, at I/O, Google brings out the big guns -- unlimited storage for $10 per month and Office editing.

Mobile Device Management is Booming

June 24, 2014

A couple weeks ago a buddy called me to ask about a hot product that he heard was selling like hotcakes - MDM - mobile device management.

Apparently, MetTel is doing a bang up job selling MDM via a white-label arrangement from Airwatch.

MDM is trending for companies that are worried about controlling emails, documents, files and confidential information from flowing out of the company. MDM allows for security measures on smartphones, laptops, tablets and its users.

What I Read Over the Weekend

June 23, 2014

This could have been a good case study article if it had been more specific. Instead it is full of vague assumptions. Not helpful at all.

AT&T is adding cities in NC to its U-Verse with GigaPower.

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