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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Yamaha Brings Audio Expertise to UC

"People don't always understand the value of audio in meetings," said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking about the...

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Cyara: Don't Forget the Customer Experience in Digital Transformation

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product Marketing at...

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Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Telecom Tidbits (Part 2459)

June 13, 2017

Some stats from 451 Research

Enterprises buy a variety of computing services from public to private along with VPS, hosting and everything in between. "It's easier for enterprises to develop, test, operate and migrate workloads across hybrid architectures when the CSP's public and private cloud code base is the same, or at least virtualized and functioning identically." However, they cannot procure this variety from Amazon or Google. They would to go to the likes of IBM, Microsoft and Oracle.

"Consumer tablet demand continues to shrink.

Is It Easy to Switch From CM to Agent?

June 13, 2017

I hear Channel Managers (CM) mention how easy it is to be a partner. Recently, one CM told me that he was going to start being an Agent part-time.

Someone I met in Vegas was a laid off CM who was discussing how exciting it was to launch her partner business. I hadn't heard from her and just checked on LinkedIn. She is back in the W-2 world of being a carrier channel manager.

2 Blockbuster Deals

June 9, 2017

The VADs (value added distributors) are feeling the pinch of the growth of cloud, SAAS, SD-WAN, managed services - amid the decline of laptops, PCs, hardware and software licensing.

Last year, Tech Data negotiated to acquire Avnet Technology Solutions for $2.6 billion. Avnet TS brings in $9.65 Billion in revenue and will increase Tech Data's share of data center revenue from just 29 percent to 45 percent. This move also gives Tech Data a presence in Asia-Pacific.

Mary Meeker's Internet Trends

June 8, 2017

Mary Meeker of Kleiner Perkins puts out an annual report on Internet and Internet related trends. This year it is a 355 slide report. [You can download a pdf version here.] (Here is a 35 minute summary from Mary herself.)

Highlights:

The Accordion Channel Strategy

June 7, 2017

An Accordion is a musical instrument that is stretched and squeezed while the piano like keys are played.

A better analogy might be Thermal Expansion and Contraction.

Channel heads tend to have this mentality of "Let's sign up EVERYONE!" The more we sign up, the more sales we will make. Logical, but false.

Cisco's Business at Risk?

June 4, 2017

"CEO Chuck Robbins' first orders of business upon taking the helm at Cisco was to initiate a transformation away from hardware and shift to a software, cloud, and recurring revenue model. Last quarter was yet another example of Cisco's slow but steady progress. Total revenue declined 2% to $11.6 billion," reports Madison.com.

There is an interesting article on Business Insider about Facebook making switches and routers for themselves.

IBM's Mandate to Employees

May 30, 2017

So IBM is taking a bunch of flack from pulling people back into the office. Some departments are not going to be virtual or remote any more -mostly marketing and design. There are debates across America about this. IBM was the pioneer of work from home with up to 40% of its employees working from home.

Culture Impacts Employees

May 30, 2017

A study out by Gallup shows that more than 50% of employees leave a job due to the Manager. Companies need to invest in training managers if they want to stop turnover.

Gallup also did a poll that showed that 32.9% of U.S. employees are "engaged" in the workplace in February.

How Much Do They Spend?

May 25, 2017

On a call today discussing marketing in our sector - and how there is very little of it. I had to take a look at what companies spend on marketing. Here is the list of the top 20 advertisers.

  • AT&T - $3.6bn
  • Samsung - $3.3bn
  • NIKE - $3.2bn
  • Google - $3.2bn
  • T-Mobile - $2.9bn
  • Verizon - $2.7bn
  • Chase - $2.7bn

Chase and Nike are to give you an idea what big brands spend.

3 Ways Cisco's Channel is Better than Yours

May 25, 2017

I often hear how channel heads want to model their channel after Cisco or Microsoft. Well, you forget 3 large factors that are missing from telecom.

Microsoft or Cisco products for their clients.
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