Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Sales Fools

July 31, 2013

Tuesday night I was asked about what I teach when I am doing sales training. I said that the one foundation to sales is emotion. People buy to get rid of pain most of the time. A small portion of the time they buy for pleasure.

Linky Links

July 31, 2013

Here are a bunch of stories that I just can't get to write about but are interesting.

Google has flip-flopped on Net Neutrality now that it is an ISP in 3 markets.

How peering arrangements mean that YouTube and Netflix will always buffer.

Verizon Launches Mobile Telehealth Clinics in Miami

How Many VARs Are There Anyway

July 31, 2013

This is a LONG post. Kind of rambling. Sorry about that. But it does have some really good nuggets of info. Thanks for reading.

Channel Reboots

July 31, 2013

InterNAP is bringing back their channel. After they burned it to the ground, they are counting on the channel to come back any way because the money is green. Try to remember that evergreen - even in plain language on your contract - is only enforceable if you have enough balls and bucks to sue for enforcement.

Bandwidth.com will be launching a channel program in September at CP Expo. Remember that Bandwidth also had a channel that they closed, too.

Summer Reading List

July 29, 2013

Last week I gave a presentation on How to Compete to ISP and CLEC owners at the AT&T HQ in Atlanta. I recommended two books: Poke the Box by Seth Godin and Do the Work by Steven Pressfield. I would suggest reading Seth Godin's other books, like Tribes, Permission Marketing, Linchpin.

My kindle is full and I have a stack of books to read this summer.

Converging At CompTIA

July 28, 2013

I am in Orlando at the Peabody Hotel (nice hotel) again for ChannelCon, which is CompTIA's annual event (formerly called Breakaway). It's filled with meetings - 9 hours of them tomorrow (ugh!). It is wrapped around a couple of themes (in my view) - get certified and converge IT with Telecom.

IT and Telecom have been converging for a few years.

Should Hosted UC Providers Offer Network?

July 28, 2013

Stage 2 just announced a Northeast build of an MPLS network. Telesphere has one too. West IP, too. Why do these Hosted UC companies need to offer network? For some, it is a way to handle Quality of Service, which is linked to customer satisfaction.

The Case Around Copper

July 25, 2013

In this article in the Tampa Bay Times, it mentions the decline of copper lines.

The number of U.S. phone lines peaked at 186 million in 2000. Since then, more than 100 million copper lines have already been disconnected, according to industry trade group US Telecom.

If You Are Getting Beat on Price

July 23, 2013

If you have ever said that you got beat on price, then you aren't really selling. Or at least not selling on Value.

Sure, you presented a proposal, but did you do discovery? Did you ask open ended questions, probing questions?

Channel Sales Enablement: Part 3 Compensation

July 19, 2013

Compensation is one of the top topic I get calls about. Compensation plans are a double edged sword. On the one hand, it is money out of revenue. On the other hand, it is the carrot that keeps your sales people selling and your revenue coming in.

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