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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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200G Optical Networks: What you need to know

By: Earl Kennedy, IP Transport Product Marketing, Alcatel-Lucent

Optical network operators have already made the move to 100G. But skyrocketing bandwidth demand means many are already pondering what’s next. With a 200G optical solution hitting the market, you probably have questions about when to move to 200G optical – and what you need to know when you make that move.

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Sum of the Parts

March 21, 2013

Is the CMO the Toughest Job?

March 17, 2013

"It's no news that CMOs are among the most oft-booted execs. And a new survey from recruiter Korn/Ferry reports that most marketing insiders say when CMOs fail, the fault isn't with the individual, but with companies that aren't as open to change as they think they are."This quote from a MediaPost article is probably accurate. Another factor is that the CMO probably didn't have the Authority (and proper backing) to make the changes needed across the organization.

Organizations are made up of silos and fiefdoms.

Getting Rid of Copper

March 13, 2013

One way or another Verizon will get rid of the copper. After Storm Sandy, the Battery park central office was so damaged that VZ said they had to clip the copper. Too bad for anyone served by copper in the area. It affected CLEC's and customers.

Some Interesting Reads

March 13, 2013

Zayo CEO Dan Caruso wrote a good blog titled "Is Bandwidth Production Lucrative?". In the wake of Jim Crowe stepping down at Level3, Caruso's analysis of the fiber players in an interesting read.

Personally, I think these CEOs - Crowe, Hesse, and others - have to take more responsibility for revenue, integration, value and culture. The role of CEO is more than just setting some ambiguous vision that your reports then have to crystallize and execute on.

It's All About the Customer

March 11, 2013

Monday Motivation

March 11, 2013

Complexities of Change

March 7, 2013

Nothing happens in a vacuum. Think about how many departments an order has to touch:

From the customer to the agent to the Channel Manager to the Ordering desk to Provisioning to Engineering to Deployment to the install tech to the router config to the LNP and 911.

In many companies - even small ones of 90 employees - these departments are silos.

Transitioning to Cloud is Hard

March 7, 2013

Making the business decision to migrate to offering cloud services is hard.

It is also expensive. The capital expenditure for data center equipment, services, software, routers, SANs, backup, bandwidth, licensing, etc. is only the beginning.

Sunset

March 6, 2013

We are watching the sunset of many things in telecom. The PSTN, growth, innovation, copper plant.

While there is much change going on in the industry, a lot hasn't changed.

VZ just pumped almost $350M into its Florida wireline infrastructure.

The TCA Has a New Board

February 27, 2013

This was my last TCA Channel Chief Summit. Five years after co-founding this non-profit trade association for channel partners with Dany Bouchedid of COLOTRAQ, Ian Kieninger of AVANT (but then at CDW) and quite a few others, the last of the founders leave the Board. We left it in capable hands with Jeff Ponts of Datatel as president and Dave Wallace of Aligned taking my VP slot. Black Box, CDW and PCG are all new faces on the Board who seem eager to take TCA to the next level - and they have Mark from WTG to help them, as WTG, since Vince Bradley helped found TCA, has been a big proponent of TCA (and it shows.

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