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Effectively Telling Your Product's Story

By Rich Tehrani on Tuesday, Jun 18

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Tagged advertising, kodak, mad men, marketing

Dialogic and Cisco Round Out Day's NFV News

By Rich Tehrani on Tuesday, Jun 18

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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Tagged cisco, dialogic, network functions virtualization, nfv, software telco

The Big Deal about Big Data Analytics

By Peter Bernstein on Tuesday, Jun 18

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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Tagged Alcatel-Lucent, analytics, Big Data, customer expereince, Greg Owens, QoS | Responses

WebRTC: The Revolution Won't Occur Without a Media Server

By Jim Machi on Tuesday, Jun 18

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Tagged Atlanta, Internet Protocol, Media server, PSTN, Public switched telephone network, Voice over Internet Protocol, Web browser, WebRTC | Responses

Software Telcos Based on NFV Want Less Equipment Provider M&A

By Rich Tehrani on Tuesday, Jun 18

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Tagged at&t, etsi, nfv, sbc, sdn, software telco, wireless

Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

By Suzanne Bowen on Monday, Jun 17

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Tagged Connected car, Ford Maverick, Ford Motor Company, Linus Torvalds, Linux, linux foundation, Mercedes Benz, open source, Original equipment manufacturer, rudolf streif, Tata Elxsi | Responses

Business Video and Queen Lead Guitarist Brian May

By Suzanne Bowen on Monday, Jun 17

"A good video can make all the difference," says Brian May (Ph.D. Astro-Physics and Queen lead guitarist). Such is true for business!Even...

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Tagged Bohemian Rhapsody, Brian May, Business, Complete History of the Universe, Muntwo, Queen, Video, Youtube | Responses

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One Really Big VAR

March 1, 2012

Presidio Acquires BlueWater is the announcement.

"Presidio, Inc., a leading provider of professional and managed services for advanced IT solutions, announced today that it has acquired BlueWater Communications LLC, a provider of high-performance, holistic IT infrastructure solutions to growing companies. The senior executive team at Presidio also welcomed industry veteran, Bob Cagnazzi, CEO of BlueWater, as the new Chief Executive Officer of Presidio, Inc. effective immediately. Presidio is owned by American Securities LLC and management."

That makes for a very big VAR.

Posted in VAR, channel, mergers, telco

Tagged: cisco, mergers, VAR, var : Related Tags: managed services, presidio, growing, services, managed, bluewater

Wi-Fi Only Phone Service?

March 1, 2012

Would that work? Wi-Fi only phone service? Bandwidth.com has launched Republic Wireless (about 19 months ago I guess). It is an MVNO of Sprint but the cell network is the back-up service. Primarily, the VoIP runs over any available Wi-Fi network to keep costs and quality down. ARS has a review here. ARS isn't happy that only one phone is available.

Not for nothing, if the cell phone you currently use has Wi-Fi capability, there are number of apps that allow you to make VoIP calls from yoru cell phone utilizing an available cell network (2.5G/3G/4G) or a Wi-Fi network. This isn't anything new. It's just another way to package an MVNO and arbitrage the service.

Posted in cellular, voip, wi-fi

Tagged: 3g, cellular, voip, wi-fi : Related Tags: phone service, phone, network, service, available

T-Mobile's Next Move

February 24, 2012

T-Mobile to Pump $4 Billion Into Network, 4G LTE Buildout. This is T-Mobile's next move on the heels of getting fiber and billions in cash from AT&T after the merger was nixed by the government agencies.

I have to laugh at this because Clearwire has clearly (heh) spent more than $4B to only partially build out a nationwide 4G network. How will T-Mobile do it for $4B?

Posted in FCC, cellular, mergers, spectrum, wireless

Tagged: 4g, cellular, dish, mergers, spectrum, sprint, vzw : Related Tags: sprint, mobile, network, metropcs, think, board

A Brief View of Integra Telecom

February 21, 2012

I interviewed Integra in Austin last year. Like quite a few interviews I do, I just can't find the time to write up the blog. It may seem like I do this blogging thing full time, but my bills still get paid doing consulting to ISP-CLEC-VOIP-MSO companies and being a telecom agent. It makes for a lot of juggling and long hours.

Posted in CLEC, channel, cloud computing, fiber, hosted uc, security, telecommunications, unified communications

Tagged: clec, collaboration, fiber, integra, managed services, microsoft, security, UC : Related Tags: integra telecom, firewall service, integra, telecom, microsoft, network

Why SIP Trunking is Not a PRI

February 21, 2012

"Integra Telecom has lab-certified the Fonality trixbox Community Edition (CE) IP PBX system to operate with its SIP Trunking service. The certification helps ensure interoperability and seamless operation between trixbox CE and Integra solutions" - see how specific that is? That's the difference between SIP trunking and PRI. PRI has 2 configurations on the switch. The NI-2 protocol was the primary configuration for RAS boxes and PRI cards on PBX boxes. National ISDN 2 is a standard.

SIP is made up of about 30 RFC's (or opinions if you will). So each carrier configures SIP differently. That's why for SIP trunks inter-operability is so important! Down to the model number.

Posted in PBX, sip trunking

Tagged: pbx, sip, sip trunk, sip trunking : Related Tags: trunking

What About Selling Cloud?

February 21, 2012

At The CPZ, the rest of the panel were cloud guys (VAR's and Hosted UC). This is a snippet of the conversation where the panel is talking about how transactional telecom sales are dead, long live the Cloud!

People deemed LD dead years ago (like when MCI went BK), too, but there are still a large number of agents and resellers making money on LD and pre-paid calling cards.

Until TDM is retired, agents will still be selling POTS, DSL and T1 - and making a living doing so.

Posted in CLEC, Marketing, VAR, agents, bandwidth, broadband, cableco, channel, cloud computing, hosted uc, msp, sales and selling, telco, voip, wireline

Tagged: agents, channel partners, clec, cloud computing, hosted pbx, sellecom, selling, telecom is broken, VAR, voip : Related Tags: sales trigger, telecom sales, cheap stuff, sales triggers, selling cloud, sales

Telecom Tidbits on Presidents Day

February 20, 2012

On a LinkedIn group we are discussing SLA (service level agreements) and how they do not represent uptime. If you need uptime, you need redundancy. You need to build a resilient network. Netwolves has a solution called Bonded Broadband.

Posted in FCC, broadband, cloud computing, conferencing, disaster recovery, hosted uc, voip, xo

Tagged: aastra, broadband, business continuity, cloud computing, CPE, earthlink, fcc, iphone, sla, voip : Related Tags: bonded broadband, service, phone, number, rogers, access

Has Verizon Stopped Repairing Copper?

February 17, 2012

Over and over, I am hearing that Verizon has given up on copper. From repair issues to DSL to stripping copper out when FiOS is installed, the story seems to point to VZ looking to forget its copper plant.

in a discussion on LinkedIn about SLA's, one agent had this to say, "The absolute WORST cases I have seen have all been in the northeast where Verizon's copper is concerned. Verizon seems to have made the decision to put all efforts and funds behind their fiber build out (a good thing) but have completely sacrificed the quality behind their copper services such as T1.

Posted in CLEC, FCC, FTC, ISP, disaster recovery, duopoly, fiber, outage, telco, wireline

Tagged: copper, ilec, sla, telecom is broken, vz, wireline : Related Tags: copper, fiber, verizon, wholesale, doesn, outage

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