Day: August 26, 2011

Turning to the Web to Prepare for Hurricane Irene

With much of the east coast bracing for the largest storm of our lifetimes it is worth asking how millions
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One Hurricane Irene Tip for your Electronics

While I leave it to others to opine on tips you need to survive a hurricane in New York, I
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Is Your CRM a Bigger Disaster than Hurricane Irene?

Want successful CRM? Its the empathy, stupid. A recent experience reminded me of the importance of handling customers well, especially
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