Author: Rich Tehrani

Off to DC to speak at the ATA about the future of contact centers. I am flying out of the

Microsoft launched a new campaign targeted at getting more people to use Windows XP. The New York Post has an

For those of you non-bloggers out there consider yourselves lucky as something called comment spam is a nightmare for many

Lots of new VoIP URLS recently. 8x8Voip doesn’t seem to be registered to someone at 8×8, the parent company of

Lots of speaking and traveling this week. I am going to be speaking and moderating a session for the ATA

For some reason I smile when I hear that the French aren’t happy with Google. I don’t know why. Perhaps

Some interesting commentary here on Comcast’s DNS outage that was treated by the company as a general connectivity problem. Here

In what may be the biggest news pertaining to the FCC since Kevin Martin was selected to lead the commission,

I woke up around 6:00 AM to CNBC where they were talking about how IBM killed the global markets because

Where is Rich Tehrani speaking? Everywhere it seems. And I love it. I can’t wait to discuss the growth of