Category: SaaS

The Upcoming Era of Deep Telephony Personalization and How Tellabs Wants to Help Carriers make it Happen As the global

Many people in the communications space have asked me recently what TMC’s secret is. After all, we are in the

If you are interested in the stories and headlines I find useful, I invite you to bookmark my Google Reader

Last month I reached out to Greg Gianforte the CEO of RightNow Technologies regarding how his company is doing. Why?

  Today, I came across a number of funding announcements and it has been some time since I have seen

You may have read that Acredo Technologies has closed down. This information is not exactly true. There are Twitter and

You hear me go on and on about how hosted providers are having a field day selling in this economy.

The most obvious trend in the tech space is that of outsourced services since companies need to boost productivity by

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of

At TMC’s ITEXPO earlier this month I had a chance to briefly chat with voice 2.0/mashup guru Thomas Howe. At